We checked in on Friday 16, 2025 for my nephew‘a graduation from the Performing Arts. Immediately upon entering the hotel, very hot, and the air wasn’t musty but it wasn’t pleasant on level 1, checking in, however tue test of the floors were musty, with a mild smell. The ice machine was not working on any floor. For this to be rated a 4 star hotel, we had no place to sit other than the bed, my daughter had to stand and eat her food due to there being no chair or table.
I had to eat on the bed with a towel to protect getting bed dirty.
There were nats flying around.
No trash can.
The remote was taped up with black tape.
The Tv was blurry with red spots.
The bathroom did not have a towel bar.
The utility/housekeeping door wide open.
The staff asked me “well, ma’am” what do you want me to do?”
I checked out the next morning, had planned to stay 2 nights. This was an horrible experience.