Welcoming and friendly staff. My room had a bad odour like blocked drains, however the room was clean. Bed was comfortable. Hotel is a little run down in places, but for a night or two it was fine.
Chris
2024 年 11 月入住 2 晚
6/10 一般
Taidy
与配偶出行
2024年12月3日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Hotel staff are wonderful and it's only a 30 minute walk to the train station/NEC but do be warned if you are staying here it's basically impossible to get food ordered to the hotel due to the address being the same as another place 3 miles away, I had to try ordering 4 times for something to arrive and if you are planning on getting a dubble bed for you and a partner know it's just two fairly comfortable beds pushed together which leads to there being a big gap in the middle of the bed you can fall through, for a cheap hotel it's not bad but if you don't have a way of getting food other then ordering takeaway I recommend going somewhere else, if not this hotel is a good choice (with no view out the window)
Taidy
2024 年 11 月入住 2 晚
10/10 超赞
wayne
2024年11月27日
wayne
2024 年 10 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2024年11月4日
满意:员工和服务,清洁度
Hotel was fine didn’t think paying for parking was fair very convenient for the place where we were going .the room was where in was a bit cold had to use the extra blanket that was provided
真实旅客
2024 年 11 月入住 1 晚
6/10 一般
amy
2024年10月13日
满意:清洁度、员工和服务、住宿条件和设施
Good room, small bathroom. Leaky shower so had to use towel for floor.
1 out of 3 beds was good. The other 2 were awful.
Definitely come again as location was perfect for us.
amy
2024 年 10 月入住 1 晚
8/10 还可以
Stephen
2024年09月25日
Stephen
2024 年 9 月入住 1 晚
10/10 超赞
Kenneth Lloyd
与配偶出行
2024年09月24日
满意:清洁度、员工和服务、住宿条件和设施
Convenient to airport.
Kenneth Lloyd
2024 年 9 月入住 1 晚
2/10 糟糕
PJ
商务旅客
2024年09月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is the worst hotel I have ever booked via Hotels.com. I stayed in Room 4, right under steps and all night you can hear people going up and down. TV did not work and it was extreamly dirty behind TV. Carpet was full of stains including what looks like an Iron that burned the carpet by the bathroom. Bed skirt was coverred in stains. Chair by the desk is broken and also full of stains. Curtains are to small for the window and a blue neon light from outside keep the room very bright. Breakfast was a joke and not worth the 9gbp. Hotels.com, you might want to inspect this hotel because these hotels should not be on it. As for myself, I would much rather sleep in the airport next time then go to this hotel again.
PJ
2024 年 9 月入住 1 晚
10/10 超赞
david
商务旅客
2024年09月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
david
2024 年 9 月入住 1 晚
10/10 超赞
ZAK
2024年09月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ZAK
2024 年 9 月入住 1 晚
6/10 一般
Alessandra
与配偶出行
2024年08月27日
满意:清洁度、员工和服务、住宿条件和设施
A good place to stay at for a night or 2. Standard rooms, I would say the rooms are quite small. The accommodation is placed on a main road so it can get quite noisy with hearing cars / vans go by. The walls are white thin as you can hear people exiting and entering their rooms. Decent location to the NEC. Friendly staff, would stay again.
Alessandra
2024 年 8 月入住 1 晚
10/10 超赞
David
2024年08月3日
David
2024 年 7 月入住 4 晚
6/10 一般
Isaac
与配偶出行
2024年08月2日
满意:住宿条件和设施,清洁度
There was no receptionist at the reception throughout out the morning, again I never had my breakfast that I paid for.
Isaac
2024 年 7 月入住 1 晚
10/10 超赞
David
商务旅客
2024年07月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
David
2024 年 7 月入住 3 晚
8/10 还可以
Robert
2024年07月7日
满意:清洁度、员工和服务、服务设施
Very hard to find in dark, no lit signing, sign on gates only faces one way. So if coming from oppsite direct you can go straight past it.
Robert
2024 年 7 月入住 1 晚
6/10 一般
Renu
商务旅客
2024年07月2日
满意:员工和服务,清洁度
Renu
2024 年 6 月入住 1 晚
8/10 还可以
PHILIP
商务旅客
2024年06月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
PHILIP
2024 年 6 月入住 1 晚
2/10 糟糕
Mark
商务旅客
2024年06月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible
A very tired old hotel. Rooms are terrible. Bathrooms are tiny and smelly. No hot water in the morning for a shower. Worst experience I have had for a while.
Mark
2024 年 6 月入住 1 晚
10/10 超赞
Charlotte
2024年06月5日
Charlotte
2024 年 4 月入住 1 晚
10/10 超赞
CHERIE
与配偶出行
2024年05月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Manager was extremely helpful and the Hotel very clean and convenient for Birmingham Airport. We will definitely use this Hotel again. Bedroom small but bed very comfortable.
CHERIE
2024 年 5 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2024年05月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel near airport
Hotel stay before an early flight the next morning. Staff were so friendly and helpful, offering us a heater when we asked for an extra blanket. Bottled water in room on arrival. Room was quite spacious for 3 of us, bathroom small but clean and perfectly fine. So close to the airport and could leave car there for £6 a day. Taxi was £5.50 to airport so much cheaper than paying for airport parking. Would stay again pre flight.
真实旅客
2024 年 5 月入住 1 晚
8/10 还可以
Jess
2024年05月1日
Jess
2024 年 4 月入住 1 晚
8/10 还可以
真实旅客
2024年04月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Exactly as advertised
Great front desk service, a very warm welcome and exactly as described, great price point for what you get.
真实旅客
2024 年 4 月入住 2 晚
10/10 超赞
Becks
2024年04月19日
满意:员工和服务、住宿条件和设施、客房舒适度
Review
The hotel was great and nice but room wasn't that clean dust on the skiting boreds there was no coffee in the room when arrived staff r helpful and friendly tv didn't work but was hotel