1st- arrived at checkin time to find out they cancelled my room. I chose the option to pay at property and they decided to charge my card, prior to check-in, i held the room with for the entire stay and it was declined because i had the card locked due to wanting to pay another route. The front desk gal fixed it but come the next morning, my husband gets a knock at the door and was told we need to be out by 11am. I reserved 3 nights and paid for 3 nights so i know we didnt need to be out. I had a meeting that day so i had to step out of my meeting and call the front desk to handle that.
Our room was semi remodeled. Window didn't close or lock and no screen so my child could of opened it and could of fallen out. We were on 2nd level. Sink drain plug was broken. Bed was rock hard and more of a fullsize then a queen size.
Pool was cold and one of the stairs to the pool was broken. Ceiling was leaking and looked like someone urinated on the floor.
Hot tub had black grime around it. Facility just needs a good cleaning.
I did see housekeeping cleaning the hallways frequently so that was nice and smelt good in the hallways but there are definitely other areas that need huge improvement
Sabrina
2025 年 5 月入住 3 晚
10/10 超赞
Aaron
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to surroundings and awesome pool for the kids
Aaron
2025 年 5 月入住 2 晚
10/10 超赞
Lavonda
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet and close to shopping and dining areas.
Lavonda
2025 年 5 月入住 1 晚
8/10 还可以
Guillermo,Concord
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Front desk very friendly and helpful. Checking in was fast. The only negative aspect of the place is that the advertisement online states 24/7 shuttle to airport which is not the case. Shuttle service runs from 8:00 am until 6:00 pm
I choose this place for the shuttle service which is supposed to be included in price but my flight is at 6:00 am and there is no service at the time.
Guillermo
2025 年 5 月入住 1 晚
10/10 超赞
Juan
2025 年 5 月 3 日
Walking distance to a few restaurants
Juan
2025 年 5 月入住 1 晚
10/10 超赞
Brissa N
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
I really enjoyed that there are a lot of places to eat nearby. The hotel room was nice and clean. Would definitely recommend it and will be staying again if I return to Bismarck in the future.
Brissa N
2025 年 4 月入住 2 晚
8/10 还可以
Kylie
2025 年 5 月 1 日
Kylie
2025 年 4 月入住 1 晚
8/10 还可以
Caty
2025 年 4 月 27 日
满意:住宿条件和设施
It’s a good place to stay Great Beds for sleeping in!
Caty
2025 年 4 月入住 1 晚
10/10 超赞
Janeen
2025 年 4 月 27 日
满意:员工和服务,清洁度
Check in was super easy & the front desk worker was great. The room could use a little updating but the beds are comfy.
Janeen
2025 年 4 月入住 1 晚
8/10 还可以
Lisa
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
My kids loved the pool area and the property was clean and updated. My only complaint was that it did not offer breakfast because the restaurant was not open. We went to Perkins so it wasn’t a big deal. I would recommend this hotel.
Lisa
2025 年 4 月入住 1 晚
4/10 很差
UFUK,Irving
商务旅客
2025 年 4 月 26 日
不满意:清洁度、服务设施、住宿条件和设施
Very different type of building, price is not too bad, but property conditions is not in good condition at all.
UFUK
2025 年 3 月入住 2 晚
10/10 超赞
Braiden
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Braiden
2025 年 4 月入住 1 晚
6/10 一般
Lottie
与家人及幼儿出行
2025 年 4 月 21 日
Fridge didn’t work, the minute we walked into our room it smelled like gas leak. The pool area should be more accommodating for those swimmers that can’t reach well so they can enjoy the slides and not have to stay in the baby area.
Lottie
2025 年 4 月入住 2 晚
6/10 一般
Reid
2025 年 4 月 13 日
Reid
2025 年 4 月入住 1 晚
4/10 很差
Jennifer
2025 年 4 月 13 日
不满意:住宿条件和设施,服务设施
Make sure if you stay here that you clarify if your room is poolside or not. We didn't know there were rooms surrounding the pool area. It was very loud until midnight when the pool closed.
This hotel also advertises that they have a 24 hour hotel shuttle. They do not - it only runs from 8 am until 8 pm. We specifically stayed there so my husband could catch a shuttle for his 6 am flight. When we asked the desk staff about it, he just said "oh yeah the internet is outdated." 🙄
I imagine this hotel was once a very beautiful place to stay. However, that was probably decades ago - now it's kinda rundown and sad. Our room was clean (thanks housekeeping staff!) and the check in staff were very friendly, but the rooms are showing their age. I'm pretty sure the bathroom ceiling and shower wall were totally moldy at one point and just got painted over. 😬
Perks are free onsite parking and you're within walking distance of several restaurants and the mall. And if the airport shuttle isn't running, you can get there in just a few minutes with Uber or Lyft.
Jennifer
2025 年 4 月入住 1 晚
2/10 糟糕
James Thomas
商务旅客
2025 年 4 月 9 日
不满意:清洁度、服务设施、住宿条件和设施
The website for this hotel said that the shuttle ran to the airport 24 hours a day. It does not. I had to grab an uber. This hotel is well past its prime. The walls are paper thin. Heard the lady cussing up a storm next door which I don’t mind it but, it was loud.
Cable box did not work, found it was u plugged so I plugged it back in. Worked for 5 minutes and then stopped working again. I just said screw it and went to bed. Not staying here again.
I will say the lady working the evening was very considerate and nice. Even offered to send someone up to fix the TV but, I was not in the mood to deal with it anymore.
James Thomas
2025 年 4 月入住 1 晚
10/10 超赞
Randy
2025 年 4 月 7 日
Randy
2025 年 4 月入住 1 晚
6/10 一般
Brianna
与家人及幼儿出行
2025 年 4 月 6 日
不满意:住宿条件和设施
Over all ok stay just very loud through out the night and room door would barely close without lifting the door up. Also key kept not working and we had to go get our keys fixed a few times. Would prob stay again just hopefully gets a few updates!
Brianna
2025 年 4 月入住 1 晚
10/10 超赞
Genesis
与配偶出行, 团体旅客
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great reception great staff
Genesis
2025 年 4 月入住 1 晚
8/10 还可以
Kyle
2025 年 4 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Was a good cpl nights of stay, I liked the staff
Kyle
2025 年 3 月入住 2 晚
6/10 一般
Cassie
与家人及幼儿出行, 与家人出行, 团体旅客
2025 年 4 月 2 日
不满意:住宿条件和设施,服务设施
The location and pool was the main reason we choose this hotel. But the hotel was really run down and can tell its been used hard for many years. Even updates that had been down were just putting makeup on and not taking care of actual things needing updated. Our heat/ac didnt work and wad 78* in our room unless we had the door to the hallway wide open then we could get it down some. But with wrestling kids, hockey kids and a bike show at the hotel the noise was crazy. The workout room only 1 piece of equipment would work for us. Having to go to the front desk to get pool towels and not having them available in the pool area was very inconvenient. Next year i wont be going for convince for location to our venue and will be booking elsewhere for better quality.