Staff was great. Eggs they served for breakfast were garbage. The heated pool was not! The hot tub was not! WIFI was nonexistent. Would go back if they fixed those things.
Thomas
2025 年 5 月入住 2 晚
10/10 超赞
Corey
2025 年 5 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Gentleman working the desk had a great attitude, especially when people were coming in from concert all at one time.
Corey
2025 年 5 月入住 1 晚
2/10 糟糕
nicole
2025 年 4 月 16 日
nicole
2025 年 4 月入住 1 晚
6/10 一般
Ronald
2025 年 4 月 15 日
满意:员工和服务
不满意:住宿条件和设施
.
Ronald
2025 年 4 月入住 1 晚
4/10 很差
nicole
与家人出行
2025 年 4 月 10 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was old or broken, dirty and smelly!! Groups of smokers hanging out by the entrances… drinking, smoking, loud.
nicole
2025 年 4 月入住 1 晚
4/10 很差
James
2025 年 4 月 8 日
James
2025 年 4 月入住 1 晚
8/10 还可以
Mark
与配偶出行
2025 年 4 月 7 日
满意:员工和服务
Not the cleanest property and the breakfast was very very limited. You get what you paid for.
Mark
2025 年 4 月入住 1 晚
8/10 还可以
Pamela
与家人及幼儿出行
2025 年 3 月 24 日
满意:员工和服务,清洁度
It's an older facility and they seemed to be starting updates. The beds were very comfortable, the pool/ hot tub was great! Breakfast needs more options.
Pamela
2025 年 3 月入住 3 晚
2/10 糟糕
JOHN
2025 年 3 月 24 日
不满意:清洁度、员工和服务、住宿条件和设施
First they kept telling I had no reservation
I showed him my receipt/ itinerary
He said no he doesn't see a reservation.
After 45 mins of having to be on a calm via my personal phone with little servi ce due to the remote location Expedia called the front desk and wouldn't you know it oh he found it. No apologies he simply said please let me see if room is clean
well it wasn't
JOHN
2025 年 3 月入住 2 晚
4/10 很差
Matt
与家人出行
2025 年 3 月 23 日
不满意:住宿条件和设施,员工和服务
Tv took 20 plus minutes to work. Shower head was secured by double sided tape. Ceiling calk fell while showering. Multiple outlets didn’t work.
DO NOT RECOMMEND
Matt
2025 年 3 月入住 1 晚
2/10 糟糕
Amy
2025 年 3 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施
You walked inn an it looked amazing u went through the door to the rooms and trash everywhere, bathroom didn’t work, breakfast was very little we skipped it.
Amy
2025 年 3 月入住 1 晚
4/10 很差
Kattie
2025 年 2 月 21 日
不满意:员工和服务
Kattie
2025 年 2 月入住 8 晚
8/10 还可以
Donald
与家人出行, 商务旅客
2025 年 1 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, free breakfast and good rates.
Great location, free breakfast and good rates.
Donald
2024 年 11 月入住 1 晚
8/10 还可以
Donald
与家人出行
2025 年 1 月 8 日
满意:清洁度、员工和服务、客房舒适度
Good location near Radford University. Fair prices and conditions.
Donald
2024 年 11 月入住 1 晚
4/10 很差
Nolan
2024 年 12 月 27 日
不满意:清洁度、住宿条件和设施、客房舒适度
The beds were uncomfortable, the toilet kept running, they gave me the wrong room with 2 beds instead of 1 but I’m not complaining about that. There were bugs all over the bathroom, and it was just kind of a bad experience all around.
Nolan
2024 年 12 月入住 1 晚
10/10 超赞
Michael
2024 年 12 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, clean room, affordable rates
Michael
2024 年 12 月入住 1 晚
2/10 糟糕
Autumn
与家人出行
2024 年 12 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施
Autumn
2024 年 12 月入住 1 晚
4/10 很差
Amy,Glasgow
与家人出行
2024 年 12 月 14 日
满意:清洁度
不满意:服务设施,员工和服务
The front clerk was so insulting. I've never seen anything like him. All i did was compliment the Christmas tree in the lobby and he went on and on about how we decorate dead things in this country like in our religion and how he was having to work on Thanksgiving because of it. And it went further, but that's all I'll say. I repeatedly told him i wasnt here to discuss any of that and he WOULD NOT shut up. I've never been so insulted in all my life by a person in the "service" industry. The toilet lid came off. I'm going to see if that is why we did not get our $150 deposit back. Also, multiple times, they claimed the card reader on the exterior door was freezing, so we had to walk all the way around to the front in the cold. Not a very good experience at all.
Amy
2024 年 11 月入住 2 晚
4/10 很差
Caillen
与家人出行
2024 年 12 月 1 日
The smoke alarm was beeping in the room when I checked in. The staff was helpful and immediately gave me a new room. However, the new room did not have a TV remote and the one the staff brought me did not work. The staff was helpful, but unfortunately they were working with an outdated hotel that was not very clean.
Caillen
2024 年 11 月入住 1 晚
4/10 很差
Stephanie
与家人出行
2024 年 11 月 19 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Property is outdated and should be cleaner.
Stephanie
2024 年 11 月入住 1 晚
2/10 糟糕
Mike
2024 年 11 月 11 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Terrible front desk
When checking in, the front desk gave us the wrong room type from what we reserved.When we went back to the front desk, the young man tried making excuses and when I showed him my Hotels reservation, he said it didn't matter. When I challenged him my previous experience at this hotel, he then threatened to cancel our reservation. We then said we would keep the room but asked for his name to file a complain. Then he finally changed us to the right room type. He was incredibly rude and should not be in customer service.
The room itself was clean enough, but the fridge was making a loud buzzing sound making it hard to sleep. The breakfast was okay.
Given the way the front desk treated us, we cancelled our rooms booked for the next football weekend.
Mike
2024 年 11 月入住 2 晚
8/10 还可以
Shaunna
2024 年 11 月 1 日
Shaunna
2024 年 10 月入住 1 晚
6/10 一般
Rao,Franklin
与家人出行
2024 年 10 月 27 日
不满意:住宿条件和设施
Generally ok. Expensive for it's state. Showers are poor.
Rao
2024 年 10 月入住 3 晚
4/10 很差
Catherine
2024 年 10 月 27 日
Catherine
2024 年 10 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2024 年 10 月 11 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Will require and hold a $150 deposit for 10 days
This hotel experience has convinced me to stay in Christiansburg and drive to Radford than to stay here ever again. The front desk will not answer the phone even when they are there and not working with customers. They will require a $150 deposit which will be fully withdrawn and held for 10 days. They will tell you that you can pick up the receipt in the morning only to find a sign directing checkout. The staff will not come out of the office to answer questions or provide a receipt. Instead they will shut the door. The toilet in the room was cracked on the base and you have to hold onto the tub while sitting down. The room had a horrible smell.