Broken and missing curtains with no staff to remedy the issue
Gary
2024 年 8 月入住 1 晚
4/10 很差
Thomas
与配偶出行
2024年09月2日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We almost could have tolerated the old, outdated, shabby, moldy, screen less windows but the staff running around and causing a chaotic presumably drunken ruckus starting at 11 pm and lasting couple hours did it for us. Ironically, the house rules we were given specifically stated “quiet hours” from 11 pm to 7 am. Needless to say we really didn’t sleep. It all started a little shaky when the room wasn’t ready on time for 3 pm check in. We foolishly thought that since they asked for our ferry arrival time (10 am and we certainly didn’t think we were checking in that soon) that the room would be ready when they said. We understood that our nightly charge of $466 (taxes included) was a little below market given the weekend but we were really surprised by how awful and dirty the room and bathroom turned out to be. I mean jaw dropping. Not sure how or why there positive reviews of this place. We are Block Island regulars that normally stay at another inn but wanted to try this place given its proximity to the main drag and surprise…..availability. Maybe the second floor is magically beautiful but we’ll never know.
Thomas
2024 年 9 月入住 1 晚
8/10 还可以
Madelynn
与配偶出行
2024年08月4日
满意:服务设施,员工和服务
No blinds or curtains on the windows. Smelled like pee.
Madelynn
2024 年 8 月入住 2 晚
10/10 超赞
Shawn
2024年06月16日
Shawn
2024 年 6 月入住 1 晚
10/10 超赞
Mark
商务旅客
2023年09月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mark
2023 年 9 月入住 1 晚
10/10 超赞
kevin
2023年08月22日
满意:清洁度、员工和服务、住宿条件和设施
Quaint
kevin
2023 年 8 月入住 1 晚
2/10 糟糕
Kristin
2023年08月8日
不满意:住宿条件和设施,清洁度
Kristin
2023 年 8 月入住 2 晚
4/10 很差
John
2023年07月30日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
John
2023 年 7 月入住 1 晚
8/10 还可以
Yolanda
2022年09月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My BD get-away 2022
Stayed overnight, wish we could have stayed longer. I feel it was overpriced. Location was awesome. Skey Villegas was courteous and helpful.
Yolanda
2022 年 9 月入住 1 晚
10/10 超赞
Mark
与配偶出行
2022年09月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice quaint place
Mark
2022 年 9 月入住 1 晚
8/10 还可以
Rosanne
2022年08月30日
Rosanne
2022 年 8 月入住 3 晚
10/10 超赞
Susan
与配偶出行
2022年08月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location at Old Harbor. We loved sitting on the back balcony overlooking the harbor and the front balcony overlooking Spring Street. No frills, but charming, comfy room and very convenient.
Susan
2022 年 8 月入住 1 晚
10/10 超赞
Lauren
2022年08月13日
Lauren
2022 年 8 月入住 1 晚
10/10 超赞
Jeremie
与配偶出行
2022年08月10日
满意:清洁度、员工和服务、住宿条件和设施
The location was great, right in old harbor. Could see the ferry right from the room. The bathroom was clean.
Jeremie
2022 年 8 月入住 1 晚
2/10 糟糕
Corey
与家人出行
2022年08月10日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Terrible extremely uncomfortable beds and NO AIRCONDITONER
Corey
2022 年 8 月入住 1 晚
8/10 还可以
真实旅客
2022年07月5日
满意:员工和服务
Overnight trip
It was a nice convenient location. Check in was simple as was check out. Didn't realize how small room was but for one night it was fine!
真实旅客
2022 年 7 月入住 1 晚
8/10 还可以
真实旅客
2022年07月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good stay
Great service from Jose, very friendly.
真实旅客
2022 年 6 月入住 1 晚
10/10 超赞
Kara
团体旅客
2021年09月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the balconies!
Kara
2021 年 9 月入住 2 晚
8/10 还可以
Marlo
与家人及幼儿出行
2021年08月27日
满意:清洁度
不满意:服务设施
No
Marlo
2021 年 8 月入住 2 晚
2/10 糟糕
Albert
2021年08月27日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
MISERABLE, HORRIBLE CAVEAT EMPTOR
MISERABLE. This is the very worst place I have ever stayed. You dont find out about how horrible the place is until it is too late. No cancellation, no refund and very expensive.
The Hotels.com website doesn't tell you about this ancient atrocity. Check in is at the sandal shop downstairs. It was ok, fast and Jose did not verify my identity other than my giving my name. Never saw the staff again except when they were banging the door to their office on the third floor. Rumor is that the Inn is haunted, and maybe so, we were awake all night and all day with the doors constantly banging.
2) It is not until after you commit to the non-refundable place that you get the email stating you have a "private" bath and that it is way down the hall. Hard on old people who have to get up in the night.
3) The linens are awful. There is no top sheet just an old worn-out raggy blanket. The pillow are horrible. And this is a luxury place?
4) The hotel is ancient and has not be modernized. At least the old door frames were nice. The floor in our room (#5) was painted white floor board that looked like it had not been washed in years.
5) There is no housekeeping. This is allegedly due to covid concerns but smacks of the owners just being cheap.
6) No internet or TV. Come on this is the 21 century.
7) No climate control. The fans in the room worked, at least some of them did. At night it was pleasant but during the day miserable.
I could go on. NO EXCUSES
Albert
2021 年 8 月入住 2 晚
2/10 糟糕
Brendan
2021年08月5日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Brendan
2021 年 8 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2021年07月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location of the IOH couldn’t be better, quiet at night but close enough to walk to the fun during the day! The staff was incredible. Jose was accommodating from start to finish, couldn’t have had a better trip if i tried! Thank you again, Jose & staff!