Filthy and dangerous. I left!!!! No way I could spend the night there.
Likely never to use expedia againn!!!
Paul
2025 年 2 月入住 1 晚
6/10 一般
Lorraine
2025 年 2 月 26 日
满意:服务设施,员工和服务
Currently awaiting response from Marriott regarding recent stay of 2 weeks in which I did not have a working key to my room for 7 days. During that time I had to be accompanied by the desk staff to my room every time I left it for breakfast, gym, or to do laundry. I have requested some compensation for this inconvenience but have not heard anything yet. Perhaps you can help.
Lorraine
2025 年 2 月入住 14 晚
2/10 糟糕
Anne
与配偶出行
2025 年 2 月 26 日
不满意:住宿条件和设施,清洁度
The property had trash everywhere, our bed was not made and there was a used washcloth on the sink. Clearly someone had been in the room using it when we arrived.
Anne
2025 年 2 月入住 4 晚
2/10 糟糕
JOHN
与家人出行, 商务旅客
2025 年 2 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hot tub
Laundry
Pool all out of order
JOHN
2024 年 5 月入住 12 晚
2/10 糟糕
Zekeya
与家人出行
2025 年 2 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were told after we paid for our stay at check in that no key cards could be issued to our stay because their key card machine was down. We were told that it would be fixed the next day and receive our keys then. We checked in on Friday and checked out on Wednesday. The key card machine was down for the entirety of our stay and the front desk staff had to let us into our room EVERY TIME! It was extremely inconvenient. We asked to speak with the manager and they never showed or met with us. We had to wait up to 30mins at a time to gain access to our room as front desk staff was away from the desk. We were lied to by the staff each day regarding the issue and honestly this issue ruined our stay completely.
Zekeya
2025 年 2 月入住 5 晚
2/10 糟糕
Tab
与家人出行
2025 年 2 月 9 日
不满意:清洁度、员工和服务、住宿条件和设施
For $500 a night which is what I paid on 2/7/2025. Just to have the staff to walk us to our room because the key system was down the entire weekend. So all day and night in order to get access to room we had to go to the front desk so someone could let us in our room. The upstairs shower was cold and tv didn’t work. The latch on the outside door was broken that made my wife very uncomfortable. Just a complete disaster!! It’s definitely a one star hotel
Tab
2025 年 2 月入住 1 晚
8/10 还可以
Ahmed
2025 年 1 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Good
Ahmed
2025 年 1 月入住 1 晚
10/10 超赞
Janice
与配偶出行
2025 年 1 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The layout of the hotel is great and offers a lot of privacy. We enjoyed the bonus breakfast in the morning as well! Staff was friendly and helpful.
Janice
2025 年 1 月入住 1 晚
6/10 一般
Alison
2025 年 1 月 21 日
Alison
2024 年 10 月入住 7 晚
2/10 糟糕
Tanya
与家人出行, 带宠物出行
2025 年 1 月 19 日
不满意:清洁度、员工和服务、住宿条件和设施
Unfortunately we did not have a good experience. We kept having key room problems, then the sink and toilet didn't work so they moved us to another room, then he had roaches in the bathroom.
Tanya
2025 年 1 月入住 5 晚
2/10 糟糕
Svetlana
与家人出行
2025 年 1 月 6 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
During eight days of staying, room was cleaned only one time. We constantly were asking for clean towels, we had only two to shower. An air in the room was stale, and carpet was falling apart and dirty. Didn't worth $1,067.70
we paid for it.
Svetlana
2024 年 12 月入住 7 晚
6/10 一般
john
与家人出行
2025 年 1 月 6 日
不满意:住宿条件和设施,员工和服务
Not up to Residence inn standard. Older property in need of some TLC. Had to make multiple requests to get the room cleaned and that was only once in 6 days. Right next to the freeway but noise was not actually a problem. Was an ok value for the price paid but probably will not return.
john
2024 年 12 月入住 6 晚
10/10 超赞
George,Carbondale
2025 年 1 月 4 日
George
2024 年 12 月入住 5 晚
4/10 很差
Natacha
与家人出行
2024 年 12 月 31 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Rooms are very spacious but the hotel must be updated, and cleanness shall be a priority for the rugs, light switches, doors.
Originally we had a two queen bed which we could stay in due to the humidity and smell. We were upgraded to a larger 2/2 suite which had lots of space but was a flashback to the 1970’s. Great location, lots of space but outdated and not too clean. I would pay more if it was renovated, nothing on the are has the gem they have.
Natacha
2024 年 12 月入住 2 晚
10/10 超赞
Daniell
2024 年 12 月 28 日
Daniell
2024 年 12 月入住 3 晚
6/10 一般
Jennifer,Parker
2024 年 12 月 25 日
满意:员工和服务
Jennifer
2024 年 11 月入住 7 晚
2/10 糟糕
ANN
2024 年 12 月 22 日
ANN
2024 年 12 月入住 1 晚
10/10 超赞
tiffany
商务旅客
2024 年 12 月 17 日
满意:住宿条件和设施
Nice quiet stay
tiffany
2024 年 12 月入住 9 晚
10/10 超赞
Precious
2024 年 12 月 16 日
满意:清洁度
Over all we are happy location is perfect
Precious
2024 年 12 月入住 2 晚
6/10 一般
Robert
2024 年 12 月 10 日
满意:员工和服务
不满意:住宿条件和设施
Robert
2024 年 12 月入住 4 晚
2/10 糟糕
Amanda
2024 年 12 月 2 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
This is a very old and rundown hotel, our room was so disgusting we were supposed to stay in it for 5 nights but couldn’t take it one more night and left after night 2. We would have left after the first night but they wouldn’t refund our room until after the second night. The staff was friendly and wonderful and their continental breakfast was great. They desperately need to get their carpets cleaned and mold remediation is needed in the rooms. The smell was horrid and my kid who’s super sensitive to mold was having a reaction to the room. Wouldn’t stay here again.
Amanda
2024 年 11 月入住 7 晚
4/10 很差
Justin
与家人出行
2024 年 11 月 29 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Swampy rooms, not a Marriott residence Inn
The gentleman at the front desk was extremely helpful and very kind. Unfortunately, he was representing an extremely dirty swampy version of a Marriott residence Inn.