Within the hotel the service (specifically the front desk) was good - happy to help and offer food suggestions etc. The bar outside was, frankly, dreadful. The bartender has no business doing that job and between the blaring club music and the language barrier it made ordering even a beer an exhausting endeavour. This is the important part: the road in front is being torn up so construction stuff / noise etc. Not the hotel's fault - but where there once was a road turn-in to the hotel - now has a new sidewalk with a 12" drop without warning. There are ZERO signs / nothing blocked off etc. Someone could break their ankle in the dark and this morning our Uber turned onto that and ended up crashing his car. When we pointed out this to the front desk (car in bad shape our ride to airport now not happening) the front desk either didn't understand or didn't care. That Uber driver should be compensated by the hotel, but I'm guessing he won't be. It all left a very bad taste in my mouth.
brooke
2025 年 1 月入住 2 晚
8/10 还可以
Robert,KAILUA KONA
2024 年 11 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
All and all a nice property. Nice staff.
Robert
2024 年 11 月入住 1 晚
8/10 还可以
Ritesh
与家人出行, 与配偶出行
2024 年 4 月 30 日
满意:清洁度、服务设施、住宿条件和设施
Amazing architecture and great view from the common balcony.
Ritesh
2024 年 4 月入住 2 晚
8/10 还可以
Junaid
2024 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
nice, 5 min from "downtown"
not on water
Junaid
2024 年 3 月入住 5 晚
8/10 还可以
Susan
与家人出行
2024 年 3 月 26 日
满意:员工和服务,清洁度
Basic rooms, clean, decent wifi, friendly staff.
Susan
2024 年 3 月入住 3 晚
8/10 还可以
Rocio
团体旅客
2024 年 2 月 28 日
满意:客房舒适度,员工和服务
Rocio
2024 年 2 月入住 2 晚
8/10 还可以
Carey
与配偶出行
2024 年 2 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel itself was fine. The entire area around it was filthy & loud. MASSIVE construction on the streets
Carey
2024 年 2 月入住 3 晚
10/10 超赞
sheryl
与配偶出行
2024 年 2 月 8 日
满意:服务设施
Staff was courteous and friendly. Room was a great size with very comfortable mattress and pillow.
sheryl
2024 年 2 月入住 3 晚
8/10 还可以
Christina
2024 年 1 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, clean and comfy
The hotel was wonderful, the staff friendly, and the room clean and comfy. My only complaint which is out of the control of the hotel and the norm for the Carribbean Coast in both Costa Rica and Panama is the bar across the street that played very loud music until 4:30 in the morning both nights we were there. Again, not the hotels fault and they did provide ear plugs to try and assist.
Christina
2024 年 1 月入住 2 晚
10/10 超赞
Bob
2023 年 12 月 16 日
Bob
2023 年 12 月入住 4 晚
8/10 还可以
Alan Felipe
2023 年 10 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alan Felipe
2023 年 10 月入住 3 晚
10/10 超赞
Aparicia
与家人出行
2023 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is always friendly and very helpful.
Aparicia
2023 年 3 月入住 2 晚
10/10 超赞
Marielle
与配偶出行
2023 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Sraff very friendly.
Beautiful historic building.
No safe in room or coffee maker.
Marielle
2023 年 2 月入住 3 晚
6/10 一般
Bruce
2023 年 2 月 16 日
Bruce
2023 年 2 月入住 1 晚
10/10 超赞
Curtis
2023 年 1 月 22 日
Curtis
2023 年 1 月入住 1 晚
10/10 超赞
Edgar
2023 年 1 月 17 日
满意:员工和服务、服务设施、住宿条件和设施
Edgar
2023 年 1 月入住 1 晚
6/10 一般
Marco
与家人出行, 与配偶出行
2023 年 1 月 14 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
We stayed at the hotel for 3 nights. The staff was very friendly and helpful. The Pizzas we shared at the restaurant were delicious. Some renovation was happening at the hotel during our stay. We understand it happens but it would of been nice to be notified before our arrival at the hotel. The shower in the very small bathroom was old and badly needed an update. Internet was spotty at best. We asked on the second day to have our bath towel replaced but they ran out of towels??? So we had to use our beach towel to dry ourself the last day.
It is too bad because this hotel was highly recommended by people we met a week earlier and they enjoyed there stay at this location. Finally the hotel has a great big balcony open to all the guess where you can enjoy a coffee watching the sunrise or enjoy a cocktail and enjoy the sunset.
Marco
10/10 超赞
Stephen
2022 年 12 月 24 日
Stephen
2022 年 12 月入住 1 晚
10/10 超赞
Gitte Høeg
2022 年 11 月 12 日
Gitte Høeg
2022 年 11 月入住 1 晚
10/10 超赞
Luis
2022 年 6 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El Hotel es excelente, atención, instalaciones, limpieza, servicio, todo excelente
Luis
2022 年 5 月入住 1 晚
10/10 超赞
Christine
与家人出行
2022 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
The staff at this property are all kind ,professional,attentive. Clean place ,close right off ferry ,
Christine
2022 年 5 月入住 2 晚
8/10 还可以
Dionisio
与家人出行, 带宠物出行
2022 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Excelente atención del personal.
El restaurante pizzería bar que esta fuera del hotel esta arrendado y la atención no fue buena y si pagas con tarjeta te quieren cobrar ITBMS y no te entregan la factura fiscal esto en Panamá es un delito
Dionisio
2022 年 4 月入住 3 晚
10/10 超赞
Werner,Reno
2022 年 3 月 6 日
满意:员工和服务
Staff is very friendly and the rooms are clean.
Werner
2022 年 2 月入住 8 晚
6/10 一般
Danijel
2022 年 1 月 9 日
满意:清洁度、住宿条件和设施、客房舒适度
Nice hotel in Bocas del Toro
The new management took over the hotel in the beginning of December 21. Safe didn't work in the room, there is no a hairdryer in the whole hotel (reception included) and no phones in the room. Beside that , the place is very nice and very clean but there is still lots to improve from the customer care point of view.