4/10 很差
Sandra
2025 年 6 月 25 日
满意：清洁度
I was checking in and arrived at 2:45 chancing the 3pm checkin time. I had an event at the next town over at 5pm which I needed to dress for so was hoping to get a shower after flight etc. after MULTIPLE excuses about late checkouts prior I did not get in my room until 5pm. Unacceptable!! I literally used the lobby bathroom to change and curl my hair! Very hot day and there was n9 water in the lobby infused container the entire two hour wait and when I asked for a Hilton honors bag as I know they always have water bottles in them and was told I don’t get one because I booked on Expedia! Ridiculous. At least fill up the lobby water then or spring for one because you made me wait over two hours past check in! Finally one of the clerks went to the back and got me one anyway after the mgr or whomever told me no I will never stay there again!!!
Sandra
2025 年 6 月入住 1 晚