2/10 糟糕
Ronald
与家人出行
2025 年 5 月 13 日
We reserved and paid for a room in advance, and then found out that the room was on the second floor and required climbing a long flight of stairs. My wife is unable to climb stairs because of a disability. When I contacted the Thistle Inn, I asked for a room on the first floor. This was their response: "Good morning, we only have one room at the ground floor that’s occupied and the building had no elevator. Thank you!" Not accommodating at all. I have written asking for a refund, and have asked Expedia to help mw receive a refund. As of this moment, I have heard nothing.
Ronald
2025 年 5 月入住 1 晚