4/10 很差
Robert
与家人出行
2025 年 5 月 20 日
front desk ladies were unhelpful, i had to pry info out of them, younger girl seemed new. i had to prompt her on what to ask. not helpful at all. older lady had a terrible attitude. we walked into our room, room 230, i took pics of things that were broken and damaged. i went down to the front desk to let them know, older lady copped an attitude with me, and i was trying to tell her i was just letting her know what was wrong. she spazzed out and shouted they were full up and couldnt move us, and that she would refund us for the night. at this point, i said no, you all will refund us for the whole stay. The rest of the stay was uneventful, as far as the front desk staff. Was very noisy at night, as we were next to the stairwell. The breakfast was good. upon checkout, the day shift lady was very nice. Will NOT be staying here again, and i am expecting a phone call, email, AND a refund for our whole stay. Definitely not the way to treat people.
Robert
2025 年 5 月入住 3 晚