To start if you want to avoid frustration stay away from this holiday inn Washington St in Somerville. Room smells when checking, they didn't want to change the room, it took them 2hr to send someone with refresher, no remote for TV. Leave for house keeping, came back after 5hrs room was still not done overall the staff was useless with attitude + Service was terrible. I have been to many other Holiday Inn before with complaints, but this one👎 never will I go back on this one.
Gregore
2025 年 5 月入住 2 晚
10/10 超赞
Natalie
与配偶出行, 团体旅客
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Hotel was very nice and I enjoyed that you had to use your hotel room key to actually use the elevator!
Natalie
2025 年 5 月入住 3 晚
6/10 一般
Tiziana Gorgan and Jonathan
与家人出行
2025 年 5 月 21 日
满意:清洁度、服务设施、住宿条件和设施
It’s too expensive. They charge you for night already too much, they charge you for parking, for breakfast, for coffee. At the end is not so welcome for guests.
Tiziana Gorgan and Jonathan
2025 年 5 月入住 1 晚
10/10 超赞
AKIN
2025 年 5 月 21 日
Beds are very comfortable. You can get sleep well.
AKIN
2025 年 5 月入住 3 晚
10/10 超赞
Adianez
与家人及幼儿出行, 与家人出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Adianez
2025 年 5 月入住 1 晚
2/10 糟糕
Michael
与配偶出行, 商务旅客
2025 年 5 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was no water available for the coffee maker, the iron in the hotel room had burnt plastic or something on it, which then transferred to my pants and ruined them, housekeeping kept banging on my door after telling them to please leave me alone and I do not need assistance or my room to be cleaned, even though I had a do not disturb sign on my door, the hotel staff were rude for $400 a night before taxes and fees you would expect better service was absolutely terrible. The only thing good about this hotel is how comfortable the beds are. Everything else is just garbage.
Michael
2025 年 5 月入住 2 晚
10/10 超赞
Binder
与家人及幼儿出行, 与家人出行
2025 年 5 月 6 日
满意:员工和服务,清洁度
Staff was really nice but dinner was not available at the site as I was told it’d be available on site.
Binder
2025 年 4 月入住 4 晚
10/10 超赞
Yvianna
2025 年 5 月 5 日
Yvianna
2025 年 5 月入住 2 晚
10/10 超赞
Ayowole
与家人及幼儿出行, 与家人出行
2025 年 5 月 5 日
满意:服务设施
Overall good experience
Ayowole
2025 年 4 月入住 1 晚
10/10 超赞
William
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
William
2025 年 4 月入住 1 晚
8/10 还可以
Savannah
2025 年 4 月 27 日
Savannah
2025 年 4 月入住 1 晚
6/10 一般
Michael
2025 年 4 月 21 日
满意:住宿条件和设施,清洁度
Good overall besides waiting for assistance at the front desk.
Michael
2025 年 4 月入住 1 晚
10/10 超赞
Mary
2025 年 4 月 20 日
Mary
2025 年 4 月入住 1 晚
6/10 一般
Ryan
商务旅客
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施
Restaurant/Bar is temporarily closed. It would of been nice if this was mentioned on their website or the Expedia page. There isn't a lot of quality dining options in walking distance so I expected to be able to eat on site.
Ryan
2025 年 4 月入住 1 晚
8/10 还可以
Jose,Miramar
2025 年 4 月 12 日
Didnt like hotel
Jose
2025 年 4 月入住 5 晚
6/10 一般
Cherith
与配偶出行
2025 年 4 月 9 日
不满意:服务设施
Booked a room with a king size bed, but was not king size. Room was worn and could hear visitors from other rooms. Website listed a restaurant and bar but found out it wasn’t open due to maintenance and had to make last minute plans for dinner.
Cherith
2025 年 4 月入住 1 晚
10/10 超赞
Federid
2025 年 4 月 7 日
Federid
2024 年 12 月入住 2 晚
10/10 超赞
Dahian
2025 年 4 月 4 日
Dahian
2024 年 12 月入住 1 晚
8/10 还可以
Alana
与家人出行
2025 年 2 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alana
2025 年 1 月入住 2 晚
6/10 一般
Steven,Cadyville
2025 年 2 月 9 日
When we arrived the hotel was on fire. Lots of fire equipment and personnel in the lobby. We were sent to a different hotel.