The customer sercice at this hotel is terrible. We were celebrating my husband's birthday. The booked they gave me is not the one I booked: they gave me a single room when I had booked a king size double bedroom! They even tried to tell me the room I had was actually a king size bed. When I went to reception to asked to be put in the room I had booked, the lady at reception was very rude and not helpful at all. Since she saw we would not move until something was done, she miraculously found a room, after being told the hotel was fully booked and there was nothing they could do. I escalated my disappointment to the management, they told me they would send a cake to my room as a gesture for my husband's birthday and nothing ever arrived. If you want to have a pleasant experience, stay away from this place!
Montse
2025 年 4 月入住 3 晚
10/10 超赞
Melissa
2025 年 5 月 5 日
Great!
Melissa
2025 年 5 月入住 2 晚
10/10 超赞
Katherine
与家人出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful hotel in a very convenient location!
Katherine
2025 年 5 月入住 2 晚
10/10 超赞
Paul
与配偶出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy to get to from
Airport
Paul
2025 年 5 月入住 2 晚
8/10 还可以
Matthew
与配偶出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great, helpful staff. Clean room but way too small even for just a couple (Artist Tower). Cool coffee machine in hallway of each floor for morning drink options.
Matthew
2025 年 4 月入住 4 晚
10/10 超赞
SANTIAGO GUILLERMO
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente
SANTIAGO GUILLERMO
2025 年 4 月入住 1 晚
10/10 超赞
Arnar
商务旅客
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel, very nice interior design, very good personnel, good value for money, and close to the convention.
Only downside was distance to public transportation (South Station).
Arnar
2025 年 4 月入住 2 晚
10/10 超赞
Jessica
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel with great food and drinks options.
Jessica
2025 年 2 月入住 1 晚
10/10 超赞
Jeanne
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Nice
Jeanne
2025 年 4 月入住 4 晚
10/10 超赞
Angelica,Cuidad de mexico
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No
Angelica
2025 年 4 月入住 4 晚
10/10 超赞
Sarah
2025 年 4 月 27 日
*
Sarah
2025 年 4 月入住 1 晚
10/10 超赞
Daniel
与配偶出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente ubicación. Un hotel demasiado cómodo y limpio. Está muy nuevo lo que hace que sus instalaciones estén en un estado óptimo
Daniel
2025 年 4 月入住 2 晚
10/10 超赞
Melvin
与配偶出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved everything about it
Melvin
2025 年 1 月入住 2 晚
10/10 超赞
Lynda,Astoria
与家人出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Will stay here again.
Lynda
2025 年 4 月入住 3 晚
8/10 还可以
Yasmin
与家人及幼儿出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I expected the property to be higher quality than what we experienced. The staff wasn't as welcoming and we had limited interaction. While quiet at times, the doors slamming in rooms kept my family awake at nighttime. To get anywhere, we had to walk at least 10 minutes to get to a train station or non-hotel restaurant. For the proce we paid, I expected much more.
Yasmin
2025 年 4 月入住 5 晚
10/10 超赞
Lawrence
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and modern room. It was a bit small for two people but still enjoyed our stay. There was no closet in which to hang items and for some reason we had to ask for coat hangers from the front desk as there were none in the room.
Lawrence
2025 年 4 月入住 4 晚
10/10 超赞
Nada
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nada
2025 年 4 月入住 1 晚
10/10 超赞
James
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel with impeccable service!
James
2025 年 4 月入住 2 晚
10/10 超赞
Ramesh,Plainsboro
商务旅客
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed the stay ver well. Nice and cordial staff, beautiful paintings n very artistic hotel
Ramesh
2025 年 4 月入住 2 晚
10/10 超赞
Jennifer
与家人出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel in a great location. Wonderful patisserie on the first floor with great coffee too. Hotel charged me $75 to check in early which was annoying but worth it. Don't bother eating at the hotel restaurants. They're overpriced and you're so close to other great food including a hop skip and a jump from China town!
Jennifer
2025 年 3 月入住 2 晚
10/10 超赞
Darlene
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel. Amazing rooftop pool/hot tub. Staff very friendly and accommodating
We will be back next year !