Staff were lovely good location
The only thing I would say is the rooms could do with being updated but it was amazing value for money
Breakfast a little on the steep side for what you got but all in all it was ok
Samera
2025 年 4 月入住 1 晚
6/10 一般
Kim
团体旅客
2025 年 5 月 25 日
不满意:住宿条件和设施
Very slow on check-in. Staff were polite. Very dated and tired decor, wallpaper and paint peeling, all furniture in our room was damaged. The windows were filthy.There was a large crack going across the bathroom sink. A shoer over bath but no shower curtain. Beds/mattresses were hard. Basic breakfast choice. I reported a food spillage by the lift at the carpark level, it was still there over 12hrs later. Parking onsite was expensive and if you moved your car there was no guarantee you'd have anywhere to park on return. Rubbish and overgrown all over.
On the plus side the hotel is close and convenient for the BIC, town and beach. Would i stay again....NO
Kim
2025 年 5 月入住 2 晚
6/10 一般
Anne
2025 年 5 月 25 日
Location was good, very convenient for beach etc.
Beds were very comfortable
Bathroom clean and shower good if small
Room was cramped, window very dirty on outside and noisy. Could hear conversationa and footsteps next door and above.
Hotel was too hot
Pool room was hot and steamy so didn't swim
Intercom was unreliable..
Got breakfast was good but not a good selection of cereals
Most staff were pleasant but one or two a little lacking in interpersonal skills
Car park overbooked so parking for tradesman offered
Anne
2025 年 5 月入住 2 晚
8/10 还可以
Richard
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The outside of windows in my & possibly other rooms could do with a clean.
Richard
2025 年 5 月入住 4 晚
6/10 一般
Emma
与配偶出行
2025 年 5 月 18 日
满意:住宿条件和设施,员工和服务
不满意:清洁度
Nice reception and very welcoming, but
when we got to our room the carpet was covered with dog hair. I asked for the room to be recleaned but was moved to a different room which was nice. But unfortunately was woken by a couple( not sure if staff or guests)having a very loud argument for several hours.
New room was comfortable, clean and breakfast was lovely.
Emma
2025 年 5 月入住 2 晚
8/10 还可以
WILLIAM
2025 年 5 月 17 日
满意:员工和服务,清洁度
Super nice staff. Gym area needs new equipment.
WILLIAM
2025 年 5 月入住 1 晚
10/10 超赞
Stephen
2025 年 5 月 16 日
满意:清洁度、服务设施、住宿条件和设施
The assitant at trueville was very polite and friendly allow going to hermitige hotel for my breakfast was arkward im disabled and i have a small mobility scooter i could charge the battery at hotel im very gratefully appreciated it being battery charge at hotel the breakfast was huge at trouville and was very good i think the helpfull staff at trouville hotel very short of staff but worked and helped everyone as best they could thanking you 😀 all staff for all your help being disabled the staff wear excellent especially the reception lady
Stephen
2025 年 5 月入住 2 晚
6/10 一般
Patrick
2025 年 5 月 14 日
满意:住宿条件和设施
The hotel is pretty shabby. The room was functional, but a bit grubby. The toilet seat was broken. The wall paper was coming off the wall and the shower was an angry teacher with a lisp.
Breakfast was chaos as they constantly ran out of food. Not enough staff to maintain the demand at breakfast. Tables were left uncleared.
Patrick
2025 年 5 月入住 2 晚
6/10 一般
Ryan
2025 年 5 月 11 日
满意:员工和服务
Excellent location , luckily we only stayed for one night. Staff are very helpful and friendly just very outdated. There was no shower curtain in the shower bath! so if you have a shower good luck trying to keep the floor dry. Also very unfortunate to stay next to a couple who were arguing , slamming doors and throwing items at each other literally all night every hour! I get that’s not the hotels fault but not a great experience unfortunately.
Ryan
2025 年 5 月入住 1 晚
8/10 还可以
Lee
2025 年 5 月 11 日
满意:员工和服务
不满意:住宿条件和设施
Basic hotel easy to find efficient staff
Lee
2025 年 5 月入住 1 晚
10/10 超赞
Marc
与家人出行
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed every moment at this hotel and will be coming back.
Marc
2025 年 5 月入住 2 晚
8/10 还可以
Kathleen
与配偶出行
2025 年 5 月 5 日
满意:员工和服务、服务设施、住宿条件和设施
Very happy with our stay here, good price and friendly staff and good breakfast and great location
Kathleen
2025 年 5 月入住 1 晚
8/10 还可以
Tomasz
2025 年 5 月 5 日
Tomasz
2025 年 5 月入住 2 晚
6/10 一般
Ruth
2025 年 5 月 5 日
Ruth
2025 年 5 月入住 2 晚
8/10 还可以
David
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good place to stay and travel from. Friendly and helpful staff.
David
2025 年 4 月入住 5 晚
6/10 一般
Gary
团体旅客
2025 年 5 月 2 日
Like going back to 1970s
Gary
2025 年 4 月入住 2 晚
8/10 还可以
Richard
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly helpfull staff good clean room and bathroom good breakfast and good location to town and beach
Richard
2025 年 4 月入住 2 晚
8/10 还可以
Christa
商务旅客
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very comfy pillows.
Christa
2025 年 4 月入住 1 晚
2/10 糟糕
Joyce
与家人及幼儿出行
2025 年 4 月 29 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very bad overall experience with Expedia and Trouville Hotel and very bad customer service.
Joyce
2025 年 4 月入住 1 晚
8/10 还可以
Alan and jennifer
与配偶出行
2025 年 4 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Very helpful staff
Alan and jennifer
2025 年 4 月入住 2 晚
10/10 超赞
Frederick
与配偶出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My wife and I found this hotel excellent for our needs,the staff were friendly and welcoming also had a added benefit of a swimming pool,Jaccusi , sauna, and most of all the price did not brake the bank we will definitely stay there again
Frederick
2025 年 4 月入住 3 晚
8/10 还可以
Victoria
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施
Property was fine. Room was lovely though I did hear the room next door arrive back at 4am.
Bed was comfortable and bathroom had underfloor heating. Have stayed before and for location and budget would happily stay again. Only negatives the view outside the bedroom window was of a tree that needs cutting back and a pipe… and the pool, Jacuzzi and Ssuna were too cold. Even after 25 minutes the Sauna still wasn’t hot enough… that being said, rest of the place was fine.
Victoria
2025 年 4 月入住 2 晚
6/10 一般
Nicky
2025 年 4 月 26 日
Location is fantastic however the hotel is very worn out, we were only wanting a bed for one night so not fussed, staff were really polite and accommodating
Nicky
2025 年 4 月入住 1 晚
2/10 糟糕
Elise
商务旅客
2025 年 4 月 24 日
不满意:员工和服务
This is my 3rd stay and I had a bad experience with staff waking me up. Will not stay again.
Elise
2025 年 3 月入住 2 晚
4/10 很差
malcolm
2025 年 4 月 21 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
this hotel was not clean the room was badly decorated
had one pint of carling pipes were not cleaned in ages.
there was music playing in backround with lots of swearing when there was lots ok children running around.
im sorry but this hotel was horrible