The hotel itself was nice; however, we stayed from Friday through Monday, and our room was never cleaned during our stay. When I asked about it, I was told that housekeeping must be requested at check-in — something we were never informed about. In all our hotel experiences, daily room cleaning has always been standard, so this policy should definitely be made clearer to guests.
We also made dinner reservations at Tony’s Steakhouse, which is connected to the hotel and advertised as the best steakhouse in town. Unfortunately, the experience was disappointing. We ordered two steaks at $84 each, requested medium-rare, but one came out overcooked and the other undercooked. Even after sending them back multiple times, they still weren’t prepared correctly. For the high prices, we expected a much better dining experience. Overall, it was very unpleasant and did not meet our expectations