We we not able to use this VRBO because my husband is unable to climb stairs. He is on a walker full time. The description of property does not say it is not handicap accessible. The gentleman at the property was very understanding and communicated with Emily for a refund. He was sorry for the miles we had driven to not be able to stay. We also had a four year old along for his first fishing experience. The pond was dry. Tears were shed. The same gentleman said he told Emily to be sure to let us know . She did not. We picked this place from the pictures and description.