Hotel needs a complete remodel. The carpet had holes, beds had ragged fabric, the mattress was out of life and bathroom needed big help. After being in the room for 1 hour, decided to cancel our stay due to cleanliness and some insects. Front desk was very helpful and refunded 100% of money paid without giving us a hard time for cancellation. Staff was very helpful and nice, it is a shame that it seems that property has not received any renovation nor replacements in years
真实旅客
2017 年 9 月入住 2 晚
10/10 超赞
Lanette
2017 年 8 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lanette
2017 年 8 月入住 1 晚
2/10 糟糕
Cara
2017 年 4 月 6 日
不满意:清洁度、住宿条件和设施、客房舒适度
Horrible
Read reviews but still ended up booking anyway. Wish I didnt. The NONSMOKING room we were in smelt so bad of smoke, we only stayed 1 night & went somewhere else the next night. The sleep clothes I had wore in the hotel that night smelt so bad of smoke that I couldn't wear them the next night in the other hotel. My clothes smelt like I had been in a bar all night. No exagerating! It just felt so unclean. Never again....
Cara
4/10 很差
真实旅客
2017 年 3 月 29 日
不满意:住宿条件和设施,员工和服务
Old bedroom furniture everywhere! The room was no smoking and it stunk of cigarettes.
真实旅客
10/10 超赞
真实旅客
2017 年 3 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Leave the light on service! (Literally! :)
My best friend and I took our 4 kiddos to branson on a spur of the moment trip to silver dollar city. We booked a room on Expedia & we're running late, long story short, Expedia mixed up reservations. When I spoke with the owner she was very kind and said to come on over she would take care of us! She went up to the room herself and turned the lights on and left our door open for us. Excellent rooms. Beds were great. The linens were new and crisp and smelt freshly washed. All new texture in the rooms on the walls and trim. Nice flat screen tv for the kids to wind down to cartoons... I enjoyed her comfort when we arrived. It's ran by a mother and daughter now and it is exceptional. I look forward to our many stays this summer! With love from Oklahoma! I can't wait for my nanny to come visit with me :) you need to add pics of the pool! ;)
真实旅客
6/10 一般
真实旅客
2017 年 3 月 16 日
满意:清洁度、员工和服务、客房舒适度
It was very quiet and comfortable. There was a fridge, microwave and flat screen TV in the room. The staff was extremely friendly, helpful and accommodating. The only downside is the ice machine was broken, the Wi-Fi was down for a day and the room phone didn't work. Luckily, the ice machine was replaced so that shouldn't be a problem in the future. Also, they had the wifi fixed within 24 hours. Overall we very much enjoyed our stay and we are returning next weekend. 😊
真实旅客
8/10 还可以
真实旅客
2017 年 2 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
8/10 还可以
Rowland,US
2016 年 11 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We enjoyed our stay.
The bed was comfortable and they were so nice. Very helpful.
Rowland
2/10 糟糕
Pigpen,Emergency Room
2016 年 11 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst hotel ever!!!
Bed so uncomfortable, ended up in E.R. after stay, (true story) dead roach on bathtub, didn't clean room when stayed 2 nights, towels looked like 10 year old Walmart towels, pillows stained yellow, with one of the covers the plastic, old person hospital ones. Too much to list. Just gross. I suggest a tetanus shot after your stay.
Pigpen
6/10 一般
Jeana,US
2016 年 10 月 23 日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Needs work
Jeana
2/10 糟糕
真实旅客
2016 年 9 月 9 日
不满意:清洁度、住宿条件和设施、客房舒适度
Roach/beetle/tick Motel
Management had a recent turn over.
Management had been injured.
Zero staff so part of management was the cleaning women.
We asked for two rooms, got two rooms (only positive).
One room took an extra 2 hours to get clean as there was zero staff.
Beetle in one bed- dead, dried, obviously had been there a while.
Roach in another bed, with a big brown tick. BTW. New take over so new sheets... Well beds were HOLY @@@@. But for a $50.00 room I guess the almost OK.
-We had no smoke alarm.
-We had no way to lock door other than knob.
-Our TV got on channel an no remote.
-We had no Coffee pot.
-We had no trash can.
-We had Dollar store towels.
-We did get breakfast... A box of Krispy Creams and a tank of coffee (complimentary) but you had to walk by the managements open room full of cigarette smoke and a Hoarder filled room to get to it.
-Management said we haven't heard about them ticks yet, have seen some fleas!!!!!
-place was robbed the night before we got there.
DO NOT STAY HERE UNLESS YOUR DUDES NEEDING TO CRASH. OTHER WISE SLEEP WITH BUMS IN THE PARK--- safer and cleaner.
真实旅客
2/10 糟糕
Blake,Arkansas
2016 年 9 月 5 日
满意:清洁度
不满意:住宿条件和设施
Read this before booking!
I read reviews before coming thought would be okay for one night, heard they were better since recently changed owners. No. Although the room was clean it has an old smell but that wasn't a big problem to me the main issue was my rooms door wouldnt even close all the way! Even after deadbolting the door you had a bunch of daylight coming through where closes and door had lots of wiggle room you could move it even when locked and see out. Upon arrival they couldn't find my reservation and the old guy was nice, but the lady in the office was RUDE and GRUMPY hope she's not that way all the time but was to us then. And lastly, if you don't mind being woken up at 7 am on vacation twice due to faulty fire alarms... Have fun! They blared once at 7 and again at 7:30 all to be malfunction. Not a fun alarm clock. So I don't recommend this hotel. And to you ladies, they do not provide hair dryers either like most hotels do. Be prepared.
Blake
2/10 糟糕
真实旅客
2016 年 2 月 16 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Cold cold room
No remotes, no quilts on bed or extra quilts, no coffee or creamer, no breakfast as stated. The heat was not on and it was freezing cold. It took forever to heat the room. Brrrr.
真实旅客
8/10 还可以
Lisa,North Arkansas
2015 年 12 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Diamond in the Ruff
I wasn't sure what to expect but was pleasantly surprised. The mangers were so friendly and helpful. Ownership changed in the last 3 months and you can really tell theses managers care about their jobs. The room was very clean. The tub and shower were huge with great water pressure. The beds were clean and soft. The location is also great. The hotel sets off the strip so you don't have all the noise but very close at the same time. My only complaints are that the door lock needs improvement and the towels could really use an update in quality. I'm sure these things will come as they are just getting started. This will be our Branson hotel from now on.
Lisa
6/10 一般
Traveler,Searcy, AR
2015 年 12 月 7 日
不满意:员工和服务
Ok For The Price
Check-in took a while. The smoke alarm started chirping at 2 AM; I went down to get a replacement battery and the front desk area was locked up tight. Nobody available. Maid service was lacking. The bed never got made and didn't provide enough washcloths.
Traveler
8/10 还可以
Sharon
2015 年 12 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thanksgiving weekend
We had a good time even though is was rainy all weekend. The hotel was clean and neat. We will possibly stay again when the weather is warmer as they have plenty of seating outside on a patio. The only problem we had was my email confirmation said we would pay upon arrival but also said that had already been charged on my credit card so we had to get in tough with the credit card to make sure we were not charged twice. A problem with hotels.com not the hotel
Sharon
8/10 还可以
Manjunath
2015 年 11 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Manjunath
8/10 还可以
真实旅客
2015 年 11 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
6/10 一般
真实旅客
2015 年 11 月 23 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
I like the price.
The price is nice. Hotel wasn't bad. Don't expect much. Staff was very friendly. I'd stay again just for the price.
真实旅客
6/10 一般
Vrushali
2015 年 11 月 18 日
满意:客房舒适度,清洁度
Vrushali
2/10 糟糕
Misty
2015 年 11 月 16 日
不满意:清洁度、住宿条件和设施、客房舒适度
Misty
6/10 一般
Amy
2015 年 11 月 9 日
不满意:客房舒适度
Amy
4/10 很差
Nancy
2015 年 10 月 5 日
不满意:清洁度、住宿条件和设施、客房舒适度
Motel was under new management for two weeks and didn't even have access to our reservation. Room was not ready due to housekeeping problems. Management stated they would have coffee and doughnuts at 6-9. We kept going down, and no coffee. And the door was still locked. After 7, we called, and were advised the there was coffee ready. Not very prepared for an operational hotel.
Also, my feet were black from going barefoot in the room......yew!!
Nancy
2/10 糟糕
真实旅客
2015 年 9 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very disappointing hotel
When we arrived on Friday the refrigerator was gross and had someone else's drinks in it. We went to Silver Dollar City Sat morning and returned around noon to find the room had not been cleaned. On Sunday, we went to Table Rock Lake and returned around 4 pm ready to take showers and the room had still not been cleaned. Both days, we had to call to get the room cleaned and receive clean towels, etc. One day they forgot to leave us soap, if you can call what they provided soap. When they left soap the first time, there were two tiny bars, one for the sink and one for the shower. The bars of soap were so tiny, they hardly lasted through one person's shower and one of the two tiny bars was broken. One morning I didn't take a shower until around 8 am. and there was no hot water. The sheets did not fit the mattress and would not stay on. Although I requested sheets that fit the mattress, I never received them. The washcloths felt like sandpaper and were yellow and discolored and down right gross. There are much better hotels in Branson, even at this low price point. We will never stay here again!
真实旅客
6/10 一般
真实旅客
2015 年 8 月 17 日
不满意:客房舒适度,员工和服务
Okay hotel
Reserved 3 rooms for family weekend get away. The rooms varied greatly, especially the beds. The balcony view was that of the duplexes built right next to the hotel and while I don't expect alot from the free breakfast I was disappointed in the box of donuts and cereal they offered. Overall the rooms were clean, but there was no blowdryer and the soap and shampoo they provided were opened and used.