湖畔城堡 SPA 度假村及会议中心有游泳池吗？

是的，此住宿设有1 个室内游泳池和1 个室外游泳池。

湖畔城堡 SPA 度假村及会议中心住宿费用是多少？

截至 2025 年 7 月 9 日，我们找到的湖畔城堡 SPA 度假村及会议中心 2 位成人 1 晚最低价是 US$143.65（不含税费），入住日期是 2025 年 7 月 20 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

湖畔城堡 SPA 度假村及会议中心允许宠物入住吗？

是的，湖畔城堡 SPA 度假村及会议中心允许携带狗狗入住（总共可携带不超过 2 只宠物），每只宠物限重 23 公斤。将收取每间住宿每次入住 USD 150.00 的费用。服务类动物免费。

湖畔城堡 SPA 度假村及会议中心的停车费是多少？

提供自助停车服务，收费每晚 USD 10。提供代客停车，费用：USD 25（每晚）。

何时可在湖畔城堡 SPA 度假村及会议中心办理入住？

开始办理入住：16:00；停止办理入住：5:30。可安排提前入住，须支付 USD 50.00 的费用（取决于客房供应情况）。

何时可在湖畔城堡 SPA 度假村及会议中心办理退房？

退房时间为 11:00。延迟退房收费 USD 50.00（视客房供应情况而定）。

湖畔城堡 SPA 度假村及会议中心的地址在哪里？

这家SPA度假村邻近机场；距离布兰森·贝尔演艺船 3.2 公里，而且距离泰坦尼克号博物馆和布兰森摩天轮不到 10 公里。而且，距离白水公园和桃莉巴顿牛仔晚餐秀不到 10 公里。

湖畔城堡 SPA 度假村及会议中心点评、优惠和照片 2025

10/10 超赞

LIsa

2025 年 7 月 8 日

满意：清洁度、员工和服务、住宿条件和设施

Location is a great for this property. Parking is the only thing that I would complain about. It is inconvenient, to the lobby.

2025 年 7 月入住 1 晚

4/10 很差

Stuart

与家人及幼儿出行

2025 年 7 月 7 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

This hotel has the best view and lake access. We had major problems getting attention for housekeeping items such as bedding and pillows which kept my kids from being able to go to bed. It took 2 hours of calls and visits to front desk to get anything. Breakfast buffet at 9a was already out and refused to replentish anything. $100 for limp bacon. Omlet guy was throwing things around like he was upset we were there. Hot tub broken. Spa pool broken. Hotel was full they should spend some money back into the property. It is very run down. Chat bots kept asking me how everything was during my stay. I was candid but I got no real response other than a robot telling me "sorry for the inconvenience." It takes a lot for me to write a bad review. I take no pleasure in it just warning others this is no longer a luxury hotel.

2025 年 7 月入住 3 晚

10/10 超赞

Linda，Fairfield Bay

与配偶出行

2025 年 7 月 6 日

满意：清洁度、服务设施、住宿条件和设施

What an IDEAL, BEAUTIFUL location just south of Branson, Missouri, but not too far that you can't shop when necessary. It is an older, but exceptionally cared for property. We were at this location during the July 4th holiday and it NEVER felt too crowded. Suggestion: ALWAYS make your reservations EARLIER than you think you would need to for major holidays.

2025 年 7 月入住 2 晚

2/10 糟糕

Jennifer，bentonvillle

团体旅客

2025 年 7 月 5 日

不满意：清洁度、员工和服务、住宿条件和设施

Rooms are so outdated and smell like a mixture between cat urine, wet dogs and mildew - We went to 6 different rooms and they all smelled the same - I'm not sensitive to smells and i wasn't being complicated, spoiled, or rude- they just smell dank. The receptionist was very very kind and said he apologized for the pungent smell after he went and checked the rooms after the 4th one and agreed that they smelled bad- something about a leak or water break in the past but he gang heard complaints in awhile. I'm not sure... but the location is gorgeous, the view is amazing.. the shared areas were pretty and didn't smell.. just the rooms. I was traveling with another couple and none of us could stay there- everyone that worked at the hotel was very nice and professional so no complaints about management -- the customer service was fantastic.. they even walked in the rain and helped valet find my car after valet lost it for an hour:/

2025 年 6 月入住 3 晚

10/10 超赞

Nora，Fort Worth

2025 年 7 月 4 日

满意：清洁度、服务设施、住宿条件和设施

2025 年 5 月入住 3 晚

8/10 还可以

Eric

与家人出行, 团体旅客

2025 年 7 月 1 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beautiful Place. Hot tub was not working.

2025 年 6 月入住 2 晚

10/10 超赞

William

团体旅客

2025 年 7 月 1 日

满意：服务设施

Property and staff was amazing! The room was clean and comfortable. They checked on our stay. We enjoyed very much would definitely recommend and come back again. It was way better than a lot of the Hilton I have stayed at!

2025 年 6 月入住 1 晚

2/10 糟糕

Oscar

2025 年 6 月 29 日

不满意：住宿条件和设施，服务设施

The only thing I liked was getting the heck out of that crappy hotel and its crappy non existent service.

2025 年 6 月入住 2 晚

10/10 超赞

Cindy

与配偶出行

2025 年 6 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beautiful place to stay

2025 年 6 月入住 3 晚

8/10 还可以

Tony

与配偶出行

2025 年 6 月 27 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

If I don't say this first you will stop reading....the bedding was very stiff, hard. This is the MAIN reason for the stay. Everything else is WAY less important. For $250 a day I expect way more. With that out of the way, the bed was made daily, fresh towels etc. No complaints. This place has a lot of amenities, pool with a lake view, work-out room, restaurant, deli, movie house for kids. We went during a dance week event, parking was a bear, but after they left, no issues. I thought the elevators although beautiful lacked the safety key-card requirement for usage.

2025 年 6 月入住 4 晚

2/10 糟糕

Kimberly

商务旅客

2025 年 6 月 25 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

I travel a lot. I used to travel weekly for work so I’ve stayed in all ranges of hotels all over the country and never in my 46 years have I felt so compelled to write a review as I do about this stay at the Chateau at the Lake. I’m a business owner myself so I’m all about letting someone have the opportunity to make something right…this place DOES NOT CARE. There is ZERO customer service or attempt at frankly doing their jobs in any capacity. I don’t even know if I can remember all of the issues but here is a list that comes top of mind… *It’s a lake resort. My view is of dumpsters and AC units. I had to pay $50 to check in early so I was here WAY before others checked in so when I asked if we could move rooms when we are staying 8 days and I have two rooms…no. All rooms are assigned. You cannot move. No attempt at even looking at an option *There are FLIES everywhere. Inside, all around the pool, outdoor areas. I don’t mean like “hey we are outside and there are bugs” but thousands of flies that they need to have some sort of bug zappers or something. But they are everywhere inside too. The inside restaurant that served pizza quick lunches…there were flies all over the pizzas. There were also wasps all around the pool. *This is a convention center but doesn’t have enough parking when the hotel is full and there is a convention. They also don’t staff up for conventions so the “sweets shop” had a line at all times that would take a minimum of an hour to get through. The peopl

2025 年 6 月入住 8 晚

6/10 一般

Chris

与配偶出行

2025 年 6 月 25 日

满意：清洁度、服务设施、住宿条件和设施

Call ahead and make sure there won't be 2 thousand entitled kids running around with no adult supervision.

2025 年 6 月入住 2 晚

6/10 一般

Katherine

与家人出行, 团体旅客

2025 年 6 月 24 日

不满意：清洁度、服务设施、住宿条件和设施

Location was amazing. Rooms need updating.

2025 年 6 月入住 4 晚

10/10 超赞

Kayla

与家人出行

2025 年 6 月 24 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Wonderful hotel and staff. Great amenities!

2025 年 3 月入住 1 晚

10/10 超赞

David

与家人出行

2025 年 6 月 23 日

满意：员工和服务、服务设施、住宿条件和设施

This property has an amazing view overlooking the pool is seating on the wrap around balcony. The pool overlooks the lake and the view at sunset is amazing. We were their on a Sunday evening n June and they had a huge firework display at 9pm is was amazing. Wonderful service and the rooms were awesome. 93 degree day room on 9th floor and the air-conditioning was excellent, room clean and welcoming. Food was really good, we at at the atrium rest. but there were choices for fine dining and a pizza buffet near the sweet shoppe that ice-cream ,coffee and deserts. We had a wonderful time.

2025 年 6 月入住 1 晚

4/10 很差

Keona

与配偶出行

2025 年 6 月 22 日

满意：清洁度

不满意：住宿条件和设施，服务设施

The staff what little there was, was very pleasant. The room was clean and the sheets smelled fresh. The hotel, rooms, and marina are 20yr overdue for an update. We checked 3 floors and unable to find a working ice machine. The pool is tiny for the size of the hotel. The pictures online of the property are so misleading they must of been taken about 20yrs ago. When we first approached the marina we thought it was deserted it’s so dilapidated. Parking there is none and u have to walk up a steep hill or pop the curb and park in the grass. There is no shuttle which would help or you have to pay extra for the parking garage which I don’t know if there was any parking in there either. The food was very expensive and subpar to say the least. Very disappointing. We still made the best of it because the room and sheets were clean but for the price and pics on there website are a bait and switch. Would spend your money else where.

2025 年 6 月入住 2 晚

6/10 一般

Holly

2025 年 6 月 22 日

不满意：服务设施，清洁度

Rooms were very dated and in need of fresh paint. Looked filthy as if not painted in 20 years and perhaps used to be a smoking room. Bed appeared clean and was very comfortable. Staff was very friendly. No parking though, had to park on the lawn. Was celebrating an anniversary and was quite disappointed. Stayed at Ozark Lodge our last trip to Branson and it was super clean compared to this hotel.

2025 年 6 月入住 3 晚

6/10 一般

Megan

与家人出行, 商务旅客

2025 年 6 月 21 日

不满意：服务设施

First off, every staff member was wonderful. Super friendly and always trying to be helpful. Yet it’s obvious the hotel is understaffed and overworked. We were there for a big dance nationals event and the hotel was FULL. Parking was a nightmare. Rooms were overpriced, old, and not very clean. Food was meh. Drinks were good though. I wouldn’t stay there again, but the staff was definitely doing their best.

2025 年 6 月入住 3 晚

6/10 一般

Wanda

与家人出行

2025 年 6 月 21 日

不满意：服务设施，清洁度

During our stay, the outdoor hot tub was broken and therefore unable to use. The indoor hot tub was "over run" by teens that should have been supervised by their parents, hot tubs are NOT swimming pools. We were also unable to use the lounge that is to open at 5:00 pm, we were told they just simply weren't ready to open. A shopping/convenience store would be appreciated on the property for items that may have been forgotten during packing. A concierge would be most helpful at this site. Also, our room was extremely dirty, carpet looked like it had not been vacuumed in years along with dust all over the place. We also killed three black spiders in our room that were on the ceiling. For the price we paid, this hotel is minimally in the standard category. The rating on this hotel should be re-evaluated especially due to the cleanliness, that particular area needs a lot of additional work and training of employees.

2025 年 6 月入住 6 晚

6/10 一般

Jack

团体旅客

2025 年 6 月 21 日

满意：清洁度

不满意：员工和服务

Beautiful property, but understaffed. Expensive.

2025 年 6 月入住 3 晚

10/10 超赞

Jeff

与家人出行

2025 年 6 月 20 日

满意：清洁度、服务设施、住宿条件和设施

We stayed here for our honeymoon it was memorable and we will come back to stay.

2025 年 5 月入住 4 晚

10/10 超赞

Wanda

2025 年 6 月 19 日

2025 年 6 月入住 2 晚

10/10 超赞

Denise

2025 年 6 月 17 日

满意：清洁度、员工和服务、住宿条件和设施

Beds were very comfortable, loved the view from the balcony and great having a screen door on there too.

2025 年 6 月入住 1 晚

10/10 超赞

Kim

2025 年 6 月 16 日

2025 年 6 月入住 2 晚

8/10 还可以

Carey

团体旅客

2025 年 6 月 15 日

满意：住宿条件和设施，清洁度

不满意：服务设施

Very nice, good bar and food, but very very pricey. Nice spa, but pool area -both indoor and out was very limited and outdated. Hot tubs were not functioning, spa pool was not functioning, less than 30 pool chairs for hundreds of guests. Water pressure in bathrooms were terrible.

2025 年 6 月入住 3 晚

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湖畔城堡 SPA 度假村及会议中心

Chateau On The Lake Resort Spa and Convention Center

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