I liked the price of the place which is the only reason I went with this facility. The waterpark was mostly great but there was a SIGNIFICANT amount of mold in the hot tubs in the filter areas. Pool water was freezing and hot tub temp was lukewarm. My kids sure loved the play area however, the wave pool regulations were STRICT. I get it, safety, but it's the most strict we've ever seen and we've been to many wave pools. Rooms were not bright, would love to see better lighting. Also, our keys stopped working four separate times! Even had to change the entire lock out and it did it again the next day. Pretty annoying. Another annoying issue is they only allow one person per family allowed in the lobby at one time. I ignored that because I'm not leaving my three children in the parking lot by themselves while I check in, that's completely absurd and immediately gave me a bad first impression.
Check in was otherwise friendly. Because the price was decent, a lot of the other stuff could be overlooked, however, we won't rebook for these reasons.