Next time I come back to Bristol, I’d definitely be staying in this hotel again! The bed is very comfy, the free milk machine is such a nice facility in the corridor, the welcome cookies were yummy, the service is good, the room is nice and clean.
Coco
2019 年 8 月入住 1 晚
10/10 超赞
Joanne
与家人出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An excellent choice for our stay to attend an event in the area. Lovely rooms, fresh milk a bonus for the tea and coffee facilities in the room. Breakfast was excellent. Would use again and definitely recommend .
Joanne
2025 年 5 月入住 1 晚
10/10 超赞
Muhammad
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a great time, really liked the ambience and the staff were very professional and helpful!
Muhammad
2025 年 4 月入住 2 晚
10/10 超赞
Cinzia
与配偶出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel with the spa, easy to access Bristol city centre
Cinzia
2025 年 4 月入住 2 晚
10/10 超赞
John
2025 年 4 月 8 日
John
2025 年 4 月入住 1 晚
10/10 超赞
Michael
2025 年 4 月 4 日
Michael
2025 年 3 月入住 2 晚
10/10 超赞
Mark
与家人出行
2025 年 3 月 9 日
The hotel was very clean . Rooms are a good size and friendly staff
Mark
2025 年 3 月入住 1 晚
2/10 糟糕
Michael
2025 年 3 月 5 日
不满意:员工和服务,清洁度
Broken Glass on the floor on the next to bed which caused a deep cut on partners foot. Accident report was filled out and was advised hotel would be in touch to discuss, that was on Sunday, now Wednesday and no response. Very disappointing customer care.
Michael
2025 年 3 月入住 1 晚
10/10 超赞
David
与家人出行
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great position
David
2025 年 3 月入住 1 晚
10/10 超赞
Julia
与家人出行
2025 年 3 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My boys aged 8 and 10 loved the little touches that they made for them.
Julia
2025 年 1 月入住 1 晚
6/10 一般
Rachael
2025 年 2 月 24 日
满意:员工和服务
Rachael
2025 年 2 月入住 2 晚
2/10 糟糕
Ron
商务旅客
2025 年 2 月 24 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
A very disappointing experience with a staff member. He is quite abrupt and self serving
Ron
2025 年 1 月入住 4 晚
2/10 糟糕
Ron
商务旅客
2025 年 2 月 24 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
I stay here every month, unfortunately, it is through necessity given its close proximity to Aztec West business area... However, beyond that good point, everything else is so disappointing. This weeks annoyance was around parking... It went up in January from £3 to £5 ... I really don't care about the size of raise but its adds to my point. As I am checking out, I request a parking ticket to allow me to exit the barriers.
Instead of simply providing me with the ticket (there is a bunch of 500 right next to him), he had to remind me that there is a £50 fine for losing your original ticket...
Not sure what annoys me more £50 as a fine for paying for the pleasure to use a hotels parking
Or the fact that they couldn't just say "yes certainly sir, here's your ticket, have a safe onward journey"!!
Every visit to the hotel has me questioning whether I should be thanking them for the pleasure of staying!!!
Ron
2025 年 2 月入住 3 晚
8/10 还可以
Phillip
商务旅客
2025 年 2 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Phillip
2025 年 2 月入住 1 晚
10/10 超赞
真实旅客
2025 年 2 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Our Happy Place
Once again another amazing experience
Booked this as a surprise for my wife and she loved it 😊...our room was spacious clean and the fridge well stocked a nice surprise. Comfortable large bed 🛌 and spa facilities very enjoyable also the gym is small but has everything you will need .
真实旅客
2025 年 2 月入住 2 晚
8/10 还可以
Aaron
商务旅客
2025 年 2 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Aaron
2025 年 2 月入住 2 晚
8/10 还可以
Robin
商务旅客
2025 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Robin
2025 年 2 月入住 2 晚
10/10 超赞
Lesley
2025 年 2 月 12 日
Lesley
2025 年 2 月入住 1 晚
8/10 还可以
Michael
2025 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2025 年 2 月入住 2 晚
2/10 糟糕
justin
2025 年 2 月 9 日
justin
2025 年 2 月入住 1 晚
8/10 还可以
Matthew
商务旅客
2025 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Matthew
2025 年 2 月入住 3 晚
10/10 超赞
Aaron
商务旅客
2025 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic place to stay at 100% will stay here again
Aaron
2025 年 2 月入住 2 晚
10/10 超赞
Danny
2025 年 2 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Danny
2025 年 1 月入住 1 晚
6/10 一般
Samantha
2025 年 2 月 4 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Disappointing
The hotel is nice enough. Really busy. Spa was always packed.
We didn’t realise as hotel guests that we had to pay for parking and you got a new ticket to pay each time you left and came back. If you ask at reception, they give you a pass to leave so you only pay once.
In addition, I was having surgery on one of the days we stayed. We asked reception if it would be possible to get two slices of toast at 6am (required before the surgery). They said no because breakfast starts at 6.30. I asked if it would be possible to have some cereal and milk at 6am instead so there’s no cooking. They said no. Baring in mind we’d paid £20 for their breakfast. I thought this was very unaccommodating.
We had room service after surgery. I only ate three bites of the steak - it was not nice.