This hotel is very beautiful, but it is completely bad in customer service.
We stayed for three days in the Junior Suite. Upon arrival, we were only given three glasses of water at the reception as a welcome gesture, and nothing else was provided in the room for us. No one accompanied us to our room—we had to carry our luggage ourselves.
The shampoo and....appeared to have been refilled and had no labels. After we complained, they replaced them. For breakfast, we had to stand in a line, which was quite inconvenient. Overall, my family and I did not enjoy our stay at this hotel.