This place is in a great location, well kept, and clean. Advertised as VIP, it is truly not, the services after check in could use improvement - This place works because of the valiant efforts of one employee at the front desk -Raf- if you are checking in make sure he's there :- ) ! The room was kept well, but random (and simple) things like missing coffee capsules, lights malfunctioning, and safe deposit box reset were met with repeated asks and long delays to answer. The operators of this property should look more closely into improving the guest experience after check-in.