The hotel is not safe. I found the emergency exit door at the end of the hallway by the stairwell propped open with a rock so anyone could enter the hotel. When I told the front desk she was rude and acted like it was not a big deal and necessary for staff to have a smoke break or for people to walk their dog and get back in. She then tells me she’s the manager! There was no apology and laughed off my concern. Mind you there is a door next to it for a key card that was not working and actually had the exterior key tap removed from the wall. Clearly doesn’t care for the safety of their guests. Do not recommend!
Wendy
2025 年 5 月入住 1 晚
10/10 超赞
Lori
2025 年 5 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
This hotel is comfortable, quiet, and has a good selection for breakfast.
Lori
2025 年 5 月入住 1 晚
6/10 一般
Horace
2025 年 5 月 1 日
Horace
2025 年 4 月入住 1 晚
2/10 糟糕
vivian
2025 年 4 月 28 日
vivian
2025 年 1 月入住 2 晚
4/10 很差
vivian
与家人出行, 商务旅客
2025 年 4 月 28 日
满意:服务设施
不满意:清洁度、员工和服务、住宿条件和设施
WAS DIRTY WE GET THER THEY CHANGED OUR ROOM FROM KING TO 2 DOUBLE BEDS THE LADY AT THE DESK WAS VERY CRANKY.
vivian
2025 年 4 月入住 2 晚
4/10 很差
CARL J
2025 年 4 月 11 日
CARL J
2024 年 12 月入住 1 晚
8/10 还可以
Sara
2025 年 4 月 6 日
Sara
2025 年 3 月入住 5 晚
4/10 很差
Susan
与家人出行
2025 年 4 月 6 日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
Breakfast listed as 6-9. By 7:30 nothing left but a few cold options.
Susan
2025 年 3 月入住 1 晚
10/10 超赞
Lindsay
与家人出行
2025 年 4 月 5 日
满意:员工和服务、服务设施、住宿条件和设施
Our stay was wonderful ❤️ Thank you!
Lindsay
2025 年 4 月入住 1 晚
6/10 一般
CARL J
商务旅客
2025 年 3 月 29 日
满意:员工和服务
不满意:住宿条件和设施
Both side entrance card readers were broken. Room door locking mechanism needs to be repaired. Garbage outside parking area and in landscaping.
CARL J
2025 年 3 月入住 2 晚
8/10 还可以
Katie
2025 年 3 月 27 日
Katie
2024 年 11 月入住 1 晚
10/10 超赞
Lauren Marie,Edgewater
2025 年 3 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Lauren Marie
2025 年 3 月入住 1 晚
2/10 糟糕
David
商务旅客
2025 年 3 月 25 日
不满意:服务设施,员工和服务
This was my second stay at this property....only stayed second time due to my last minute plans.
First time there the iron was dirty and ruined my shirt and pants....manager never came to front desk and never called me back.
This time there was no ironing board in the room and the hair dryer was unplugged with a hand written note that said 'broken'....they have me a handheld dryer...it was the outlet that had a short.....when i presented these issues to front desk they blamed housekeeping staff for not infomring them...I'm sorry as management shouldn't you be managng your staff?
The elevator was broken and they blamed a family with kids for breaking it...three days not working
The coffee machine was broken, so they put out a jat of instant coffee
Printer in business center printed with wide dark lines...boarding pass was unreadable....
Poor management and oversight, no one minding the ship ...
Stay away from this hotel at all costs...how do they possibly have an 8.2 star rating?
David
2025 年 3 月入住 2 晚
10/10 超赞
Harvey
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Good Breakfast. Kind staff.
Harvey
2025 年 3 月入住 1 晚
6/10 一般
Rebekah
与家人出行
2025 年 3 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bed was comfortable, it was quiet and safe. Multiple teams were broken in the hotel, however
Rebekah
2025 年 3 月入住 1 晚
6/10 一般
Quinton
与家人及幼儿出行, 与家人出行
2025 年 3 月 7 日
满意:服务设施
Not that clean and staff not very friendly.
Quinton
2025 年 3 月入住 1 晚
10/10 超赞
Stephen
2025 年 3 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
It was good
Stephen
2024 年 11 月入住 2 晚
8/10 还可以
Christopher
与家人出行
2025 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
People were nice and the room was very clean
Christopher
2025 年 3 月入住 1 晚
10/10 超赞
marlene
2025 年 3 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Very clean and neat. Enjoyable full breakfast.
marlene
2025 年 2 月入住 1 晚
10/10 超赞
Anthony
2025 年 2 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great rooms
Anthony
2025 年 2 月入住 1 晚
8/10 还可以
Jessica
与家人出行
2025 年 2 月 26 日
满意:员工和服务
Jessica
2025 年 2 月入住 1 晚
6/10 一般
Brian
2025 年 2 月 26 日
满意:员工和服务,清洁度
Brian
2025 年 2 月入住 1 晚
6/10 一般
Brenda
与家人及幼儿出行
2025 年 2 月 24 日
满意:员工和服务,清洁度
不满意:服务设施
Customer service was professional and helpful. Good breakfast and clean rooms. Unfortunately the pool was not working and this was disappointing to my grandson and myself. We were both looking forward to spending time in the pool. There was nothing posted that it was out of order at the time I made my reservation.