The toilet did not flush after getting a plunger, the TV did not cast or connet at ALL! No one to help. The teens from some sports club were loud every night until midnight after multiple complaints. The floor was filled with pot smells. Kids yelling, coaches yelling. We asked to be moved and they said they had no rooms, we left a night early. I will never stay again in a GA Holiday Inn express. The students always and the people always in these properties are smoking pot and it is just awful. In addition to this in Buford GA you have two properties and the address I received was to a property that was boarded up. We had to search for what was the new property and were relieved at 11:00 PM after going to it only to experience the above. We want a refund for our stay since every night was awful which effected each day we needed to function on our days. What a mess you have on your hands there as the staff can do nothing because we booked through expedia of which I will NEVER do again. Staff said that they had no ability to help. We asked that the manager email on 5/7-May 8th of which they did not. We asked the manager call us 5/8-5/9, of which he never did. We asked the manager to call 5/9. He did not and they again pointed to the information that Expedia bookings must be taken up with Expedia and could do NOTHING! Wow! This is awful. No management, no help, not change, I DEMAND A Refund from 5/7-5/10 and we were told we woudl not be charged for 5/10 by Valeria.