克罗伍德酒店和 SPA 度假村有游泳池吗？

是的，此住宿设有1 个室内游泳池。游泳池开放时间：06:00–21:30。游泳池于圣诞节期间关闭。

克罗伍德酒店和 SPA 度假村允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

克罗伍德酒店和 SPA 度假村的停车费是多少？

该住宿免费提供自助停车。

何时可在克罗伍德酒店和 SPA 度假村办理入住？

开始办理入住：15:00；停止办理入住：不限时间。

克罗伍德酒店和 SPA 度假村的地址在哪里？

此豪华酒店在湖边，距离木兰温泉、编织工三角区和草坪穆尔不到 3 公里。而且，汤利庄园和高索普大厅距离酒店不到 5 公里。到达伯恩利中央火车站需步行 16 分钟，而伯尔尼利军营站则需 23 分钟。

克罗伍德酒店和 SPA 度假村

Q: 克罗伍德酒店和 SPA 度假村允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 克罗伍德酒店和 SPA 度假村的停车费是多少？

该住宿免费提供自助停车。

10/10 超赞

Dean

2025 年 9 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

When i arrived I was not sure where to go and got to meet Ralphaldo who is the concierge that put me straight in the hotel's golf buggy and took me to the reception. He was great to talk to and was a lovely person to chat with and so cheerful. The suite was amazing and spacious, it was also clean and spotless. The staff were lovely and were extremely helpful in the restaurants and made wonderful suggestions. The food was amazing, each restaurant was great and had their own wonderful menus

2025 年 9 月入住 3 晚

8/10 还可以

joanne

与配偶出行

2025 年 8 月 25 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Last minute booking for me and my hubby - booked a suite which was great value for money with the extras which were complimentary snacks and drinks and chocolates great touch - super huge room and comfy topper bed - couple of issues with bath not emptying and girgling in the tap waste - easily fixed - and room was directly above venue and a wedding on sousic until 1230 maybe 1pm ... Asked at reception if any suites further down and told these are for the bride and other guests - to me it would make sense for them to have the suites above the venue as it's their do so they won't be bothered about noise! A lot to pay when we couldn't get to sleep until after 1pm and music banging all night Is there any suite rooms we can book for future or are they all subject to the noise ? Sunday lunch was delicious highly recommend - all staff are attentive kind and happy to serve Will be back again if I can get a quieter suite !

2025 年 8 月入住 1 晚

10/10 超赞

Russ

2025 年 8 月 2 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 8 月入住 1 晚

10/10 超赞

Michael

与配偶出行

2025 年 7 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Outstanding as always 👌

2025 年 7 月入住 1 晚

2/10 糟糕

Amy

与配偶出行

2025 年 7 月 20 日

不满意：住宿条件和设施，服务设施

We had a very disappointing stay and we put in what I can only assume to be the worse room. It wasn’t even in the hotel. I booked a luxury room in the hotel and on arrival were told we were in the farmhouse. This was further away from the hotel and looks like a dated travel lodge which is in need of upgrading. Absolutely shocking, I complained twice, first time they said it was what I’d booked. I checked. It wasn’t. I rung again they said they could move us to a bigger room in the farmhouse. We were already upset and decided if we couldn’t be in the hotel we put up with where we were. They then rung us later after we’d accepted the situation and they said they could move us to the hotel. By this point they’d already spoiled the stay so we stayed where we were. So insulting. I would not stay here again. My advice, when booking don’t let them put you in the farmhouse it’s as expensive as the hotel and rubbish. It should not be offered as accommodation associated with the hotel, it’s a huge letdown. I was offered 20% off the bill. We still paid far too much for such a terrible room. This is a first for us, I’ve never been so disappointed with a hotel experience in our 25 yrs of travelling together.

2025 年 7 月入住 1 晚

10/10 超赞

Gavin

与配偶出行

2025 年 7 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We had a fantastic stay at Crowd Spa and Hotel. The suite was beautifully designed—spacious, modern, and exceptionally comfortable. The spa facilities were top-notch, offering a perfect mix of relaxation and luxury. Highly impressed and would definitely return!

2025 年 7 月入住 1 晚

8/10 还可以

Troy

与配偶出行

2025 年 7 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We had a fab time here. The staff were second to none. The food was superb. It wasn't mis sold. However, access to the spa (without paying so much extra) would have been a nice touch. Maybe even a sizeable discount. Overall, it was a very pleasant experience.

2025 年 6 月入住 2 晚

10/10 超赞

Mark

商务旅客

2025 年 7 月 2 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2025 年 6 月入住 1 晚

10/10 超赞

Anthony

与家人出行

2025 年 6 月 21 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

We stayed for a wedding and it was excellent from checking in to checking out. The staff were all very friendly and helpful

2025 年 6 月入住 1 晚

6/10 一般

Behrouz

与配偶出行

2025 年 6 月 9 日

The ranking of the hotel should be 4 star. It was away beyond its currently ranking of 5 star.

2025 年 6 月入住 1 晚

10/10 超赞

Nick

2025 年 5 月 29 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

I booked this hotel as a birthday treat for my son and his girlfriend, and they had an amazing time. The service was outstanding – they were made to feel so welcome from the moment they arrived. It really made the occasion feel extra special, and I just wanted to say thank you to the team for looking after them so well. I’m now really looking forward to visiting myself soon with my wife – can’t wait!

2025 年 5 月入住 1 晚

8/10 还可以

Maja

2025 年 5 月 23 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Beautiful weekend getaway

Loved my stay, comfortable room and the telescope was such an awesome surprise! The spa experience was brilliant although had to book separately. Hotel's leisure facilities were ok, nothing outstanding but with the spa just next to it, no room for complaints. The only thing I didn't like was the food. Breakfast was so limited and basic, way below 5*. Restaurant food was not brilliant either. Had lunch and dinner at Bertram's, but not impressed. Chicken was dry and inedible. In all fairness service was excellent and they asked if I wanted a replacement for no additional charge. Beautiful garden and surroundings. All in all great experience and close to Manchester. I'd definitely visit again!

2025 年 5 月入住 1 晚

10/10 超赞

Terry

2025 年 5 月 13 日

2025 年 5 月入住 1 晚

2/10 糟糕

Grace

2025 年 5 月 11 日

2025 年 5 月入住 1 晚

10/10 超赞

Marcelle

与配偶出行, 团体旅客

2025 年 5 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Excellent stay. From the moment we arrived we felt welcome and the staffs at the reception were very professional, polite and resolved all our concerns and queries. The environment was clean , room was clean and spacious. The bed was very comfortable. We ate at the Wilfred's restaurant , bertram and the lounge, food was top notch to all of them👌 . Thumps up to all the chiefs there. The security man, Roy was exceptional, very friendly, funny and always willing to help with information. We have enjoyed our stay so much and we will definitely come back .

2025 年 5 月入住 2 晚

10/10 超赞

Neil

2025 年 5 月 3 日

2025 年 5 月入住 1 晚

8/10 还可以

David

2025 年 4 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Amazing 2

This hotel is amazing, the staff are amazing the food is amazing the spa has everything. If you want to treat yourself to something nice this is it. The only hiccup was after visiting friends arriving back at the hotel ther was literaly no where to park which is not a good thing for someone who haz paid to stay.

2025 年 4 月入住 2 晚

10/10 超赞

James

2025 年 4 月 15 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 4 月入住 1 晚

10/10 超赞

Yuko

2025 年 4 月 9 日

2025 年 3 月入住 3 晚

10/10 超赞

LESLEY

与配偶出行

2025 年 3 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Liked everything about the hotel and staff especially the spa.

2025 年 3 月入住 2 晚

10/10 超赞

Thomas

团体旅客

2025 年 3 月 6 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Loved it

2025 年 3 月入住 2 晚

10/10 超赞

James

商务旅客

2025 年 2 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Excellent. What a resort! Superb hotel! Breakfast wasn’t as good as the standard of the hotel and the food that was served in the evening. Sausages were not great.

2025 年 2 月入住 1 晚

10/10 超赞

miles

2025 年 2 月 27 日

2025 年 2 月入住 1 晚

6/10 一般

Philip

与家人出行

2025 年 2 月 24 日

满意：清洁度、住宿条件和设施、客房舒适度

Over-rated and frankly just boring...

Average quality for the price at best - hotel is new but very little atmosphere - well maintained but little of any positive value in terms of decor and feel

2025 年 2 月入住 1 晚

6/10 一般

Ayrton

2025 年 2 月 22 日

2025 年 2 月入住 1 晚

克罗伍德酒店和 SPA 度假村

Crow Wood Hotel & Spa Resort

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