I stayed here for a month from January to February. The staff were no doubt one of the nicest staff I've ever come across in any of my trips. They accommodated any of my requests, and I had plenty.
The location is amazing. Being in the plaza, close to the university, many food options, and a bridge, it let me experience all that Butuan City had to offer.
They had complimentary airport shuttle service, which is what sealed the deal for me. It was not late in both arrival and departure, and it was a smooth ride.
The food options were also very diverse and affordable, and I opted in to room service many times. The only thing I wish is that there were dessert options.
The rooms were satisfactory at best. I stayed in a suite and while it was very worth it, there were a few problems. My first room had a terrible toilet blockage that nearly flooded the bathroom, and then it had a ceiling leak that forced me to switch to another suite. The second room was MUCH better, the TV actually worked, and I had access to the veranda. It was amazing. I'd say that the only issue I had in that second room was that it was hard to find a balance between hot and cold with the AC in the room.
Overall, great experience. I'll stay there all the time.
