2/10 糟糕
Ornela,Niles
与家人出行, 团体旅客
2025 年 5 月 29 日
I stayed at the RIU Hotel and unfortunately had a bad experience with every room I was given. I had three rooms during my stay, and each one had serious issues that made the visit extremely frustrating.
The first room had very little water pressure in the shower, making it almost unusable.
The second room had a broken bathroom holder and insects, which was unacceptable in terms of cleanliness and maintenance.
The third room was the worst. the fridge wasn’t working, and the ceiling was leaking water, creating an unsafe and uncomfortable environment.
I expected much better from a hotel under the RIU brand. These problems should have been addressed before assigning rooms to guests. Overall, this stay was a huge disappointment and I would not recommend this location to others until serious improvements are made. I also had videos to share but it allows only pictures.


Ornela
2025 年 5 月入住 3 晚