2/10 糟糕
DONALD
与家人出行
2025 年 4 月 18 日
满意：住宿条件和设施
This could have been a better review, but we booked what they call a 2 bedroom suite as we were travelling with my mother in law. When we checked in, the room was a 1 bedroom. The room ad said separate bedrooms and separate living/eating area, but the “2nd bedroom” was a pull out couch in the living area.
We asked for an upgrade to the room we booked and pre paid for, but they wouldn’t move us. We asked to compromise and if they included free breakfast or something, we could overlook the mistake, but they said there was nothing they could do, only that they were going to change the wording so it doesn’t happen to the next person.
The surrounding area was a bit of a sketchy area, however, the only saving grace was the Italian Restaurant, Almafi, about a block away. Phenomenal food, wine and service!! 10/10!!!
DONALD
2025 年 4 月入住 1 晚