Dear Hides Hotel!
I checked out 5 days ago and the 100 AUD you took out from my account as “block pre authotization garanteed” isn’t yet back in my account!!
To take the money out took 5 seconds!!! To refund it back?? How many days you need??
Why don’t you take just one dollar (like the hotel I am now in Sydney) and in case any liability to any damage you charge what is due??
I need this money and you haven’t refunded it to my account yet.
Await you reply.
Thank you.
Luciano
2025 年 5 月入住 3 晚
10/10
Parking costs extra and is a little tricky but otherwise the hotel was in a great location, had a great balcony to enjoy, and the rooms were nice. If I had it to do over I would not have gotten a rental car and just walked - the location allows for that.
Julie
2025 年 4 月入住 4 晚
6/10
Our experience were not so good, at midnight other rooms were in partys and we can't rest, the staff was not working at this time, nobody was there.
Never they cleaned our room, the have a policy about clean rooms only after 3 days staying there; we were 5 nights and they never did it.
One person of the staff in the morning wasn't very friendly. Bad look.