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盖亚金字塔酒店

3.5 星住宿

Gaia Pyramids Hotel

邻近吉萨金字塔群的酒店，提供免费早餐

选择日期以查看价格

盖亚金字塔酒店的照片库

品质套房, 阳台, 山景 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫
品质套房, 阳台, 山景 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫
品质套房, 阳台, 山景 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫
商务中心
小型套房, 阳台, 山景 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫

点评

5.2/10

热门服务设施

  • 免费机场班车
  • 酒吧
  • 含早餐
  • 客房清洁服务
  • 24 小时前台
  • 洗衣设施
每晚 CNY439
总价为 CNY567
5 月 25 日 - 5 月 26 日
总价中包含税费

客房选择

可用的客房筛选条件
显示 13 种房型中的 13 种

显示华丽双人房, 城市景观的所有照片

华丽双人房, 城市景观 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫

华丽双人房, 城市景观

特色亮点

隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
提供一些免费物品的迷你吧
LED 电视
  • 城市景观
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张大床

显示华丽双床房, 阳台, 山景的所有照片

华丽双床房, 阳台, 山景 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫

华丽双床房, 阳台, 山景

特色亮点

阳台
独立起居区
隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
  • 山景
  • 可容纳 2 人（按实际入住人数收费）
  • 2 张大号单人床

显示品质套房, 阳台, 山景的所有照片

品质套房, 阳台, 山景 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫

品质套房, 阳台, 山景

特色亮点

阳台
独立起居区
隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
  • 山景
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张大床

显示奢华套房, 阳台, 山景的所有照片

奢华套房, 阳台, 山景 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫

奢华套房, 阳台, 山景

特色亮点

阳台
独立起居区
隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
  • 山景
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张大床

显示家庭房, 无烟房, 城市景观的所有照片

家庭房, 无烟房, 城市景观 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫

家庭房, 无烟房, 城市景观

特色亮点

阳台
独立起居区
隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
  • 城市景观
  • 可容纳 5 人（按实际入住人数收费）
  • 1 张大床和 3 张大号单人床

显示标准四人房的所有照片

标准四人房 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫

标准四人房

特色亮点

隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
提供一些免费物品的迷你吧
LED 电视
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张大床

显示皇家套房, 阳台, 山景的所有照片

皇家套房, 阳台, 山景 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫

皇家套房, 阳台, 山景

特色亮点

阳台
独立起居区
隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
  • 山景
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张大床

显示标准双床房的所有照片

埃及棉床单、高档床上用品、羽绒被、加厚床垫

标准双床房

特色亮点

隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
提供一些免费物品的迷你吧
LED 电视
  • 可容纳 2 人（按实际入住人数收费）
  • 2 张单人床

显示高级套房, 阳台, 山景的所有照片

埃及棉床单、高档床上用品、羽绒被、加厚床垫

高级套房, 阳台, 山景

特色亮点

阳台
独立起居区
隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
  • 山景
  • 可容纳 2 人（按实际入住人数收费）
  • 2 张单人床

显示小型套房, 阳台, 山景的所有照片

小型套房, 阳台, 山景 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫

小型套房, 阳台, 山景

特色亮点

阳台
独立起居区
隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
  • 山景
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张大床

显示华丽四人房, 山景的所有照片

埃及棉床单、高档床上用品、羽绒被、加厚床垫

华丽四人房, 山景

特色亮点

阳台或露台
独立起居区
隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
  • 山景
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张大床

显示标准双人房的所有照片

标准双人房 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫

标准双人房

特色亮点

隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
提供一些免费物品的迷你吧
LED 电视
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张大床

显示华丽双人房, 阳台, 山景的所有照片

华丽双人房, 阳台, 山景 | 埃及棉床单、高档床上用品、羽绒被、加厚床垫

华丽双人房, 阳台, 山景

特色亮点

阳台
独立起居区
隔音
独特布置
独特装饰
空调
免费婴儿床
迷你冰箱
  • 山景
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张大床

街区简介

地图
23 EL Remaya Square, EL Haram, Cairo-Alexandria Desert Rd, Giza, giza, 12572

附近有什么？

  • 吉萨金字塔群 - 步行 10 分钟 - 0.9 公里
  • 古夫金字塔 - 步行 14 分钟 - 1.2 公里
  • 大埃及博物馆 - 步行 19 分钟 - 1.6 公里
  • 吉萨大狮身人面像 - 车程 4 分钟 - 2.3 公里
  • 卡夫拉金字塔 - 车程 7 分钟 - 1.6 公里

周边介绍

  • 距开罗拉姆站 42 分钟车程
  • 开罗国际机场 (CAI) - 53 分钟车程

餐厅

  • ‪قهوة المندرة - ‬步行 13 分钟
  • ‪قهوة الف ليلة - ‬车程 2 分钟
  • ‪فلفلة - ‬步行 1 分钟
  • ‪قهوة ليالي - ‬步行 14 分钟
  • ‪قهوة الخديوي - ‬步行 19 分钟

住宿简介

盖亚金字塔酒店

吉萨金字塔群附近的酒店
古夫金字塔和大埃及博物馆位于盖亚金字塔酒店附近，该住宿场所提供免费自助式早餐、免费接机服务和店内设计师品牌店。所有住客均可使用 25+ Mbps 网速的免费房内 WiFi，以及干洗/洗衣服务和酒吧。
您还可享受以下礼遇：
  • 保姆服务（收费）、前台保险箱和行李寄存
  • 会议室、24 小时前台服务和礼宾服务
  • 当地送餐服务、电梯和直升机/固定翼飞机观光
客房特色
所有特色家居的客房均拥有高档床上用品和枕头选单等贴心细节，还有免费 WiFi和空调等设施/服务。
其他设施/服务还包括：
  • 高脚椅、免费婴儿床和旅行婴儿床
  • 低致敏床品、埃及棉床单和加厚床垫
  • 浴室配备浴缸或淋浴和吹风机
  • LED 电视，带流媒体服务和收费电视频道
  • 私人厨师、迷你冰箱和免费袋泡茶/速溶咖啡

语言

阿拉伯语、英语、法语、日语、俄语、西班牙语

同类型住宿

Royal Suite - Pyramids view | 1 多间卧室、迷你吧（备有免费物品）、客房内保险箱、遮光窗帘

大金字塔旅馆

  • 免费机场班车
  • 免费 WiFi
  • 餐厅
  • 空调
9.2 分，总分 10，好极了，1,004 条点评
新价格 CNY420
每晚 CNY326
总价 CNY420
总价中包含税费
5 月 25 日 - 5 月 26 日
大金字塔旅馆

住宿服务设施

网络

  • 所有客房提供：免费 Wi-Fi
  • 室内 Wi-Fi 网速：25+ Mbps
  • 部分公共区域提供：免费 Wi-Fi

停车设施和交通

  • 免费在店外 10 米范围内提供停车位
  • 提供路边停车位
  • 24 小时按要求免费提供机场接机班车

餐饮

  • 每日 7:00 至 11:00 提供免费早餐自助餐
  • 1 家餐厅
  • 1 家酒吧/酒廊
  • 情侣/私人用餐
  • 私人野餐

休闲活动

  • 设计师品牌店
  • 直升机/固定翼飞机观光

家居型

  • 保姆服务（收费）
  • 高脚椅
  • 隔音客房
  • 客房内洗衣机/烘干机
  • 旅行婴儿床
  • 迷你冰箱
  • 免费婴儿床
  • 洗衣设施

便利设施

  • 24 小时前台服务
  • 寄存柜
  • 前台提供保险箱
  • 洗衣设施
  • 行李寄存

住客服务

  • 按要求更换床单
  • 按要求更换毛巾
  • 干洗/洗衣服务
  • 观光和订票协助
  • 客房清洁（每日）
  • 礼宾服务
  • 求婚/浪漫套餐

商务服务

  • 会议室

室外

  • 地处山区

SPA

  • 房内按摩服务

无障碍设施

  • 如果您需要特殊无障碍设施，请在预订成功后，使用收到的预订确认信息与住宿联系。
  • 电话无障碍工具包
  • 电梯
  • 可视化火灾报警器
  • 无障碍机场班车
  • 无障碍浴缸

其他

  • 指定吸烟区

客房服务设施

卧室

  • 埃及棉床单
  • 防过敏寝具
  • 加厚床垫
  • 免费婴儿床
  • 羽绒被
  • 枕头选单

浴室

  • 吹风机
  • 肥皂
  • 私人浴室
  • 提供毛巾
  • 拖鞋
  • 卫生纸
  • 洗发水
  • 浴缸或淋浴

娱乐

  • 可收看付费卫星频道的 LED 电视
  • 流媒体服务

餐饮

  • 餐厅用餐指南
  • 茶包/速溶咖啡
  • 厨师服务
  • 电热水壶
  • 迷你冰箱
  • 免费的迷你吧（物品有限）
  • 免费瓶装水
  • 送餐服务

其他

  • 保险箱
  • 插头转换器
  • 电话
  • 隔音客房
  • 空调
  • 纱窗
  • 特色家居
  • 特色装修
  • 洗衣粉
  • 洗衣机/干衣机
  • 熨斗/熨衣板

政策

入住

开始办理入住：14:00；停止办理入住：午夜
延迟入住需视供应情况而定

退房

11:00 之前退房

特别入住说明

前台工作人员将在客人到店时接待。

进入方式

前台

宠物

不可带宠物或服务类动物

儿童及加床

欢迎儿童入住。
儿童可能无法享用免费早餐
不提供折叠床/加床。
住宿接待方可应要求提供免费儿童床

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 管理费：USD 0 每人，每晚

这里已包括住宿向我们列出的全部收费项目。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡及现金付款

其他注意事项

此酒店不允许携带宠物，包括服务类动物。

住宿的其他常用名称：

Gaia Pyramids Hotel Giza
Gaia Pyramids Hotel Hotel
Gaia Pyramids Hotel Hotel Giza

常见问题

盖亚金字塔酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

盖亚金字塔酒店住宿费用是多少？

截至 2025 年 5 月 24 日，我们找到的盖亚金字塔酒店 2 位成人 1 晚最低价是 US$61.2（不含税费），入住日期是 2025 年 5 月 30 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

盖亚金字塔酒店的停车费是多少？

附近可免费停车。

何时可在盖亚金字塔酒店办理入住？

开始办理入住：14:00；停止办理入住：午夜。 在限定时间内可安排延迟入住。

何时可在盖亚金字塔酒店办理退房？

退房时间为 11:00。

盖亚金字塔酒店提供前往机场的班车吗？

是的，按要求提供从机场到酒店的免费班车。

盖亚金字塔酒店的地址在哪里？

此酒店位于埃尔赫雷姆，距离古夫金字塔和吉萨金字塔群不到 2 公里。而且，Giza Plateau和大埃及博物馆距离酒店不到 3 公里。

关于Gaia Pyramids Hotel的点评

点评

5.2
10 分 - 超赞。10 条好评，共有 39 条点评
8 分 - 还可以。2 条好评，共有 39 条点评
6 分 - 一般。5 条好评，共有 39 条点评
4 分 - 很差。3 条好评，共有 39 条点评
2 分 - 糟糕。19 条好评，共有 39 条点评

6.0/10

清洁度

6.6/10

员工和服务

7.6/10

服务设施

6.0/10

住宿条件和设施

6.6/10

环保

点评

2/10

Went to this hotel at 10am dropped off my bags to do a scheduled tour. Once I got back it seems as though they gave our room away. They tried to put us in a sister hotel and make us pay more for a sister property. Hotel is nice but Be Aware!!!
2025 年 4 月入住 2 晚

10/10

Un séjour inoubliable grâce à un personnel exceptionnel ! Dès notre arrivée, nous avons été accueillis avec une chaleur et une gentillesse rare. Chaque membre de l’équipe s’est montré attentif, souriant et incroyablement professionnel tout au long de notre séjour. Leur disponibilité, leur bienveillance et leur souci du détail ont fait toute la différence. Que ce soit à la réception, au restaurant ou dans les services d’entretien, tout le personnel a contribué à rendre notre expérience magique. Un immense merci à chacun d’eux pour leur dévouement et leur accueil si chaleureux. Un très grand merci notamment à Shahd la meilleure réceptionniste de tout le Caire, Alex le meilleur serveur et tout le reste de l’equipe tel que Zein, Mazen, Menna et Rana. Nous repartons avec des souvenirs merveilleux… et l’envie de revenir très vite !
2025 年 4 月入住 3 晚

10/10

All was excellent from check in to check out. five stars staff on all levels, including drivers, receptionist helpers, and front desk personal. Kudos again to Rana and Merna ahead of all staff. Recommended to all!!
2025 年 4 月入住 3 晚

10/10

Our check-in was excellent despite being too late at night. Saif and Omar were ready to be receiving us and took care of all. Very professional guys at work. The staff attention couldn't be better, as it was in our three days before. Everybody willing to help all the time, pending on your needs and requirements. Restaurant doing a good job on the top floor with a wonderful view of the Pyramids. Good food and good variety. Again, Rana and Merna went the extra mile to take care of us, thing we appreciate too much. Safe and attentive drivers for transportation from and to the airport. All the best. Honestly. Highly will recommend this hotel to family and friends. Eduardo
2025 年 5 月入住 1 晚

10/10

Of course the strong point of this hotel is the location, very close to the three pyramids of Giza, which you can watch directly from the hotel terrace and restaurant area on the beautiful top floor. But there is another point even stronger: the staff quality from top to bottom. I need to mention the super excellent attention given to the four of us by Rana, the top supervisor, in contact with us since the very beginning of the reservation day. She organized several tours and airport transportation with Excelent punctuality, and Excelent guides and vehicles, meeting our expectations and requirements. Rana and Merna runs this hotel smoothly and make you feeling like at home anytime. The rest of the staff are all the time pending on your needs and requests. Honestly I don’t think there are other hotels better on this important topic. When it comes to the food and drinks, the hotel has a five star restaurant installed at the top floor, with an amazing view to the pyramids. Kudos to Alex and Tony there for their excellent service. Thanks a lot to Rana for her special and personalized attention all time, all above expectations. I would repeat our visit at anytime in the future, and recommend this property to family and friends. Nothing could be better!!👍👍👍
2025 年 4 月入住 3 晚

8/10

Ich war in la boutique hotel die haben uns komplett ein anderen hotel gegeben plus zimmer weil ein Event von pyramid alles ausgebucht hat und Expedia leider die zimmer immer noch angezeigt hat obwohl es keine zimmen gab .Aber la Boutique Hotel war schöner und ein guten Service
2025 年 4 月入住 2 晚

10/10

We booked thr Gaia, but were sent to one of their sister properties, Panorama Pyramid Inn! The rooms were smaller than those pictured here , but still comfortable & clean. A/C in the unit. There is one small elevator, which holds 2-3 ppl at a time. The roofttop restaurant has a spectacular view of the pyramids! Be prepared to be overwhelmed with all sorts of Egyptian options for breakfast!! The staff truly ks remarkable and will make you feel rjght at home..
2025 年 4 月入住 2 晚

4/10

The staff was friendly every time we spoke to them but we had issues from the beginning to the end. We had to wait an hour for our room just to discover it was the wrong room. We were told we would be moved and ended up being taken to another hotel completely; just to get a room worse than the first. The lights also went out at this new location. Overall a poor experience.
2025 年 4 月入住 3 晚

10/10

Good service
2025 年 4 月入住 3 晚

6/10

2025 年 3 月入住 2 晚

2/10

2025 年 3 月入住 5 晚

10/10

The employees were absolutely phenomenal. From recalling previous orders to ensuring that you receive everything that you need. Alex, Tony, Omar, you made our stay wonderful. You can hear traffic at night but that will be the case anywhere that you stay. I slept fine but my wife needed ear plugs. No big deal. Thanks again!
2025 年 2 月入住 1 晚

4/10

non abbiamo avuto le camere che avevamo scelto, mi serviva il frigo per mettere i miei farmaci ma non funzionava, il bagno non aveva la corretta manutenzione, usciva cattivo odore dai sifoni, le finestre rimanevano aperte perchè le maniglie non funzionavano. bisognerebbe attenzionare di più la manutenzione e la pulizia. la colazione è stata abbondante ed ottima , anche il personale del ristorante è stato disponibile e cordiale.
2025 年 2 月入住 3 晚

2/10

Scappate da questo hotel. Pessimo in tutto, cercano di fregarti soldi in tutti i modi. Si salva solo il ragazzo alla reception biondino della sera, l’unico onesto più competente. Colazione di bassa qualità, pranzo pessimo, 15 euro per 50 grammi di petto di pollo e 30 grammi di riso.
2025 年 2 月入住 3 晚

2/10

Wir waren zwei einhalb Wochen in Ägypten unterwegs und auf dieses Hotel haben wir uns am meisten gefreut. Allerdings wurden wir schnell nach der Ankunft auf den Boden der Tatsachen geholt. Wir wurden hier nur belogen und verarscht. Erst in ein anderen Hotel geschickt, dann ständig hingehalten. Letztendlich statt der Luxury Suite ein Standard Doppelzimmer erhalten ( ohne Entschädigung). Das Hotel ist eine Schande für Ägypten. Said und seine Mitarbeiter sind keine guten Menschen.
2025 年 1 月入住 5 晚

10/10

Enjoyed a good breakfast every morning with good cappucino & that view of the Pyramids was a terrific way to start my day. You can also take in that view whilst having dinner a snack or milkshake & never be alone thanks to the AMAZING staff throughout this hotel. Ismail who was so kind & outgoing & even went to the trouble to buy me stuff for my ankle after i hurt it. Ali was kind also & couldn't do enough to assist if needed. Mahmoud was truly great too. Rana Nada Shaad Mina were all so great at what they do & they are happy to do it. The man who checked me in was really helpful & friendly. All the staff went above & beyond. Tours trips taxis can all be arranged. There is an ATM machine close by & small supermarket plus gift shop & a few other eateries. I hope to be back.
2025 年 1 月入住 5 晚

2/10

2025 年 1 月入住 3 晚

6/10

Le personnel est super sympathique et une belle vu sur les pyramides, mais très mal isolé on entend énormément de bruit le fermoir de la fenêtres est cassé une mauvaise odeur sors des toilettes l'état de la chambre n'était pas correct l'eau chaude parfois le soir il y en avait pas!
2025 年 1 月入住 4 晚

2/10

2024 年 12 月入住 3 晚

2/10

Gaia Pyramids Hotel was an absolute mess. The night of arrival our room was not even ready and they made us stay in another building without the amenties we paid for. The second and third night were okay and the fourth day they made us move to a hotel via a taxi because there was an electrical problem in the building with also not the amneities we paid for. They declined to refund no matter how much we complained. This company shouldnt be hosting rooms for guest.
2025 年 1 月入住 4 晚

2/10

We had booked 1 night for New Year's Eve in the suite with a jacuzzi and a terasse overlooking the pyramids, several months in advance. I've read some bad reviews from previous guests saying they did not get the room they booked so I even whatsapped them 1 month before arrival to confirm our booking and that the pictures online of the room is what we will get. They said yes. Upon arrival and checkin they told us to wait a little without further explanation. When we asked why it took so long they said that the room we had booked was not available, but that they had a "room with similar standard and good view a couple minutes away from here", we said no we wanted our room, but they refused and kept saying they had electricity problems so that's why our room was not available. I asked to see the room with electricity problems but they couldn't show me, I think they doublebook as a strategy. With no choice, we took a look at the room they wanted to give us instead. It took 20 minutes to drive to their sister hotel and the room was awful, the view was also not good and it was really noisy outside. It was dirty and not at all the same standards. I contacted hotels.com to transfer me and in the process they refused to pick up the phone from hotels.com that tried to settle the case with them. Thankfully we managed to transfer to another hotel through hotels.com but I would not ever risk bookig there again. Trust the negative reviews, it's not worth it to risk ruin your holiday!
2024 年 12 月入住 1 晚

2/10

Worst hotel experience of my life. Our flight was scheduled to arrive early in the morning (5am), so we booked and paid for an extra night (the day before arrival) so that we could check in right away and get some rest after a long trip. Even though I did inform the hotel our arrival date and time when booking, they told us there is no room available for us because we didn’t show up for the first night. We were very upset but waited patiently for 3 hours until they were able to get our room ready. They gave us various excuses but we were so tired and just wanted to check in. While waiting in the lobby, I witnessed at least 4 guests complaining about room flooding, shuttle bus didn’t show up etc. The room they gave us was completely different than my reservation. I booked Deluxe Quadruple Room with Mountain View but what I got was a small window with another building right next to it and two single beds. I don’t usually complain when I travel but I was beyond disappointed so went to talk to the receptionist. They told me single bed is called queen in Egypt and the pictures shown in Expedia (two queen beds with balcony with Pyramids view) for the room are a system error. This hotel is a complete scan. Please do not waste your money on this hotel. The receptionists act friendly but they do not care about guest at all.
2024 年 11 月入住 2 晚

2/10

Alles okay, außer zu laut war Nacht könnten wir nicht schlafen, von Autogeräusche und von hupen?
2024 年 11 月入住 6 晚

4/10

We arrived at 4pm afternoon. At the reception they told us they were overbooked and didnt have space for us, tough i had booked this hotel more than 2 months ago (advanced paid too) - so they brought us to a different hotel which was a downgrade. The staff there did make an effort and the breakfast was nice but all together it was not the experience we hoped for. We ended up with three single beds tough i had booked a double bed. They blamed hotels.com/ expedia for their booking system tough i do think its poor behavoir from the hotel owner
2024 年 11 月入住 2 晚

2/10

My vacation/anniversary at The Gaia hotel was a complete disaster!!! Before we left the states to go to the Gaia, I read the reviews like we all do and saw some people talk about how they were being sent to other hotels upon arriving to Egypt to go to the Gaia. I called the Gaia to voice our concerns about this and they assured us that this was an isolated incident and we had nothing to worry about and our reservations for the Jr. suite is good. When we arrived to Egypt, the hotel sent a driver to pick us up from the airport. The driver then proceeds to take us to another hotel called the Shadow Inn. This is at 1am and on our anniversary. We were angry and hurt. We complained to the front desk at the Shadow hotel and called and complained to the Gaia. We explained that this is wrong and that we’re Americans trying to enjoy their country. Their response was the suite that we reserved at the Gaia had water damage and electrical problems. This was a lie and made matters worst. They offered to let us stay at this hotel. What choice did we have??? We stayed there for 2 nights. On the 3rd night, they called and said our room was ready. At this point, what did it matter?? We only had one more night in Egypt. We decided to go to the Gaia. The Customer service manager decided to speak to us. She admitted that the truth was that they overbooked and blamed Expedia for the mixup. That sounded like another lie. Take caution when booking at the Gaia.
2024 年 11 月入住 4 晚