6/10 一般
Wilner Cabbab
与家人出行
2025 年 9 月 17 日
满意：清洁度
Rooms are really small. No safety deposit boxes in the rooms. However, We like how most of the staff interact with us. They are polite. Having said that, there are a few incidents where they failed to keep their commitments/promises to us. A couple of examples; we purchased all our tours with them. One of our tours is ac3 hour travel to the city of Alexandria. They promise us a van since there is 6 of us. But to our disappointment, they gave us a small SUV which made our travel very uncomfortable as 6 people a driver and a tour guide cramp inside this small vehicle. Secondly, they promise to prepare our packed breakfast to bring with us to the airport since we are leaving early. Instead, no one prepared our breakfast. The night before they promise to include in our packed breakfast. boiled egg, laughing cow cheese, bread with cheese, strawberry jams, etc. and a hot coffee before we leave. But it’s just an empty promise. They send us an apology through email and what’s up. But we know that they don’t meant it.
Wilner Cabbab
2025 年 9 月入住 7 晚
