Unfortunately, my experience at this hotel was very disappointing. The rooms were overpriced, noisy, and uncomfortable—definitely not what I expected for the rate I paid. Dining prices were shockingly high, and I was further frustrated by excessive charges at the gift shop, where I purchased a bottle of alcohol and a pair of sunglasses. Not only were the prices already inflated, but I was also hit with a special tax and an exchange fee, which felt like I was being taken advantage of simply for being an American guest.
When I asked for a refund because I couldn’t stand staying there any longer, the staff insisted I pay the highest possible rate for the night before processing any refund. It felt unfair and opportunistic. Overall, I left feeling frustrated and disappointed. I will not be returning to this property and cannot recommend it to others.