I like the food and the condition of the hotel. The room was a good size for two people, the bed was comfortable, and the terrace had a good sea view.
Evgeni
2024 年 10 月入住 7 晚
4/10
Ingun
2024 年 9 月入住 5 晚
6/10
Malin
2024 年 7 月入住 4 晚
10/10
CARLOS LAZARO MAYAN
2024 年 6 月入住 2 晚
10/10
kommen seit 2012 regelmäßig. immer wieder zufrieden. für mehr geld gibt es bessere hotels. aber in summe alles immer wieder gerne im bahia.
lage,ausstattung und sevice… für den preis jederzeit wieder
charly
2021 年 10 月入住 1 晚
10/10
charly
2021 年 10 月入住 1 晚
6/10
Average hotel , very old fashioned
simon
2020 年 7 月入住 1 晚
6/10
Hotel ok , a bit old fashioned
simon
2020 年 7 月入住 3 晚
2/10
Went to reception the morning of checkout and said I wished to make a complaint about my stay, and outlined the following...
- No parking available (it was fuul), even though it states on the website that there is parking and does not say anything about limited availability.
Before I even continued on with the rest, Carlos the receptionist (very rude and unpleasant man) started to defend it saying that they have parking and that it was fuul so it was not my fault - it was obvious at this stage that they dont know how to handle complaints.
Other issues:
- Bed sheets were damp (not really sure why this was)
- No hot water for showers in the morning
- No heating working in the rooms
- Light in main part of room not working
- No lights working in the corridor
They had no interest in listening to my concerns and just wanted to make excuses... it was like it was my fault - and then the classic comment came; we dont own the hotel, we just work here.
Watch out for their reply to this feedback... I bet you they will give excuses and defend it all the way.
I'd avoid this hotel if you want to have an enjoyable stay in Santa Ponsa.
Tim
2020 年 2 月入住 1 晚
6/10
Halvtaskig städning. Städade inte balkongen någon gäng!
Mycket oljud från fläktar. Fläktar o diskskrammel som studsade i balkongtaket. Nästan omöjligt att sitta på balkongen.
真实旅客
2019 年 8 月入住 6 晚
8/10
Decent location for holiday bob. Drinks expensive in hotel
Breakfast ok
My double bed turned to be single. Couldn’t be bothered asking to change
Staff fairly friendly
Pool area pretty good