To start with, the staff and communal facilities of the hotel were lovely. Staff were very helpful with questions about local knowledge, how to get around, booking taxis etc. The bar areas, restaurant, outdoor pool and bathrooms were all in very good condition, all clean and well maintained.
The bedroom we had was on the first floor, overlooking the front of the hotel and a main road. The room was tired, and in need of a renovation. The walls had marks and paint chips, cupboard doors were hanging loose and in our room the air conditioning unit appeared to have come away from the ceiling slightly. The aircon itself took a long time to make any difference to the temperature of the room which led to us leaving the balcony door open and having to listen to traffic.
The bathroom in the room appeared to have been refreshed more recently than the rest of the room and was in a much better condition, however some of the grouting in the shower was discoloured. The beds were two singles pushed together on a relatively loose frame which moved quite a bit leaving a gap in the middle which got larger through the night.
On the whole, the stay was pleasant however there are definitely areas that need addressing. Communal facilities were definitely worthy of 4*, but bedroom was not.