帕尔马海滩度假村和水疗中心里维埃拉玛雅全包有游泳池吗？

是的，此住宿设有6 个室外游泳池和儿童游泳池。

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包允许宠物入住吗？

不可以，该住宿不允许宠物入内。

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包的停车费是多少？

该住宿免费提供自助停车。

何时可在帕尔马海滩度假村和水疗中心里维埃拉玛雅全包办理入住？

开始办理入住：15:00；停止办理入住：午夜。在限定时间内可安排延迟入住。

何时可在帕尔马海滩度假村和水疗中心里维埃拉玛雅全包办理退房？

退房时间为正午。延迟退房会收取费用（视客房供应情况而定）。

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包提供全包式服务吗？

是的，这是全包式住宿。活动包括：划皮艇、网球、排球等等。

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包的地址在哪里？

这家海滩住宿位于莫雷洛斯港、位于国家公园内，距离佩通皮奇湾和莫雷洛斯港礁国家公园只有几步路。距离波多黎各莫雷洛斯沙滩 2.9 公里。

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包点评、优惠和照片 2025

Q: 帕尔马海滩度假村和水疗中心里维埃拉玛雅全包允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 帕尔马海滩度假村和水疗中心里维埃拉玛雅全包的停车费是多少？

该住宿免费提供自助停车。

Q: 何时可在帕尔马海滩度假村和水疗中心里维埃拉玛雅全包办理退房？

退房时间为 正午。延迟退房会收取费用（视客房供应情况而定）。

10/10 超赞

Franz

与家人及幼儿出行

2025 年 7 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff was awesome and the cuisine was incredible, kudos to the chefs and the staff

2025 年 7 月入住 3 晚

6/10 一般

Jennifer

与家人出行

2025 年 4 月 18 日

满意：清洁度

不满意：服务设施

2025 年 3 月入住 7 晚

10/10 超赞

Brittany Terri

与家人及幼儿出行

2025 年 4 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Lots of pools.

2025 年 2 月入住 5 晚

6/10 一般

Samandeep Singh

与家人及幼儿出行

2025 年 3 月 30 日

满意：员工和服务

Beach is not clear water and lots of weeds in the water and not any entertainment in the night.

2025 年 3 月入住 7 晚

8/10 还可以

Chad

2025 年 3 月 29 日

满意：清洁度、员工和服务、住宿条件和设施

Beautiful resort and amazing staff (they were the highlight). Our favorite was the cabanas on the beach. Under new ownership with renos underway so lowlight was loud construction one night until 2 am and no running water on our departure day at 5:30 am (no shower before long travel day). There were no 'heads up' about these. Got called daily about meeting with sales person for excursions, etc, despite being very clear we weren't interested. Beach is very rocky (big rocks) and lots of seaweed at times. Overall, trip was good, but probably would try som

2025 年 3 月入住 7 晚

10/10 超赞

Melina

与家人及幼儿出行, 与配偶出行

2025 年 3 月 24 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This was our very first family vacation with our 2 kids. Everything was amazing. The food at every restaurant was incredible, the staff were all amazing. The waiter Alma was our favorite, she was always brining drinks, telling us about Mexico. The property was clean, the kids side pool does need to be renovated but our kids were in there for hours every day. Highly recommend!!!

2025 年 3 月入住 7 晚

10/10 超赞

Benjamin

2025 年 3 月 19 日

2024 年 12 月入住 5 晚

8/10 还可以

Emily

与家人出行

2025 年 3 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The food was average as far as variations which would be okay for a short stay, but it became monotonous after a few dinners and lunches. The rooms and property were VERY clean. The beach is not great. Lots of seaweed, rocky and murky. Beach beds are nice, it just not a swimable beach and there is no where to walk along the beach as it is blocked off about a 1/2 mile down with walls and no sand. Every staff member was amazing and got us anything we needed. Great for a short stay as long as you don't want to get in the ocean water from the beach.

2025 年 3 月入住 9 晚

8/10 还可以

Véronique

与家人出行

2025 年 3 月 10 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The hotel was well maintained and staff were mostly all really friendly and professional. The atmosphere was great and we never felt like the hotel was jammed. The food was amazing and the pop-up stands for lunch was great. Even the buffet for breakfast and lunch was great. But some guests were there to party and they kept me and my two kids up a few nights. Maybe ensuring that adults are not in a room next to someone with kids could be helpful. The expeditions offered at the hotel are way too expensive. Expediation offered them and they were affordable. The guy offering Kayak time is not telling you at first that you need to pay and then he refused our money in front of everyone. If you choose this hotel, plan for a shuttle to and from the airport. It is not provided in the package nor mentioned.

2025 年 3 月入住 5 晚

8/10 还可以

Kent

与家人出行

2025 年 3 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We had a wonderful time at the Palmar Beach resort, formally named the Azul Beach Resort. The food was the best part, with 5 or 6 dining options. We had some amazing meals and amazing service. The name a few people that helped us at the restaurants and around the hotel: Javier, Mateo from the main dinning room, can't remember the name. Jesus, Angel from Al Forno the pizza and service was amazing and enjoyed eating and talking with them everyday! Mannanuel, Cruz and a taller guy helped us and 2 different locations for dinner and were absolutely amazing team. Really grateful for them all. We spilt drinks each night, had to reorder do to kids not likely they food choices and we got no issues or push back, just quick happy service. Thank you guys!! Around the hotel we had Emir and Bettyna help us most and really made us feel taken care of. The house keeping was good. No complaint on their work, our only issue was they didn't come at the same time each day, so we never knew when to expect. The service staff spoke very little english which made it hard to communicate any requests, like more towels or water. Lastly we needed an extra bed for our room and had to ask 10 times over 8 hours (through the main desk, operator on the room, bell boy, and a housekeeper). at 9 pm I went up to the front desk crying I was so tired before we finally got our 5th bed for 5 people. So that sucked. But it was all uphill from that moment. Great time overall. Safe, quiet, clean and fun!

2025 年 2 月入住 6 晚

8/10 还可以

Larry gene

与配偶出行

2025 年 3 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Was really nice. Everything was clean food was good. We had no problem waking up and getting chairs right by the pool. Place was pretty empty but nice and quiet . Just was hoping for some adult intertainnment (bands/music for the evening.

2025 年 2 月入住 9 晚

10/10 超赞

Tammy

与配偶出行, 团体旅客

2025 年 2 月 27 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Many dining options, and many pools and activities to do.

2025 年 2 月入住 6 晚

8/10 还可以

Erik

2025 年 2 月 12 日

满意：清洁度、员工和服务、住宿条件和设施

The staff is very friendly and attentive. The food quality is very good.

2025 年 2 月入住 4 晚

10/10 超赞

Jill，Bucksport

2025 年 2 月 8 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We especially loved the waiters in the Spanish restaurant Cruz, Santiago, Angel made us feel spoiled! The pool bars were wonderful and the rooms were big!

2025 年 2 月入住 7 晚

8/10 还可以

Kelly

2025 年 2 月 6 日

满意：清洁度、员工和服务、客房舒适度

2024 年 10 月入住 7 晚

6/10 一般

Bruce

与家人及幼儿出行

2025 年 1 月 27 日

满意：清洁度、员工和服务、住宿条件和设施

Food in buffet was great. If your were not at an a la carte first wave between 5:30-6:00 you are waiting an hour and half plus to get a table. Also they have a restaurant at the beachside of the resort which serves fresh pizza, it is the best part. Rooms were always cleaned This place is Definitely meant for families. No partying going on

2024 年 12 月入住 7 晚

6/10 一般

Giovanni

2025 年 1 月 21 日

满意：员工和服务

Small No hot water Service was very good

2025 年 1 月入住 6 晚

8/10 还可以

Ofelia

与家人及幼儿出行

2025 年 1 月 16 日

满意：清洁度、员工和服务、服务设施

All the staff was great, very attentive and respectful, and always greeted with a smile. Dealing with no hot water for the first half of our trip was frustrating especially coming from the airport and wanting to have a nice warm bath. We traveled with a one year old and she also had to shower with very cold water which she cried about. Other than that, everything else was great.

2025 年 1 月入住 8 晚

6/10 一般

marcel

团体旅客

2025 年 1 月 14 日

满意：员工和服务，清洁度

不满意：住宿条件和设施

This property recently changed ownership so they are still getting it up and running. We had the option of 2 restaurants each night to choose from. The food was excellent, and some of the best food I've had in Mexico. My biggest complaint is the lack of hot water. 10 of us went on this trip together (3 families), and none of the rooms that any of us occupied had hot water. This meant only cold showers for our whole vacation. In addition, the pool water was actually very cold as well (probably more related to the time of year we visited; most days were in the low to mid 80's. The room was nicely equipped with a large jacuzzi tub near the balcony, but again, it only had cold water so was essentially unusable. The facility itself was quite quiet and there were few other guests which we actually really enjoyed. It meant poolside service was pretty fast and no wait times to get into any restaurants. Waiting time for food in restaurants was pretty variable. The seafood restaurant had excellent food but expect to spend about 3 hours going out for dinner. We had waits of sometimes 90 minutes to receive or dinner items. However, when the food did arrive, it was always excellent. The service at the other restaurants was faster than the seafood restaurant but still on the slower side. All in all, despite no hot water in any of the rooms, we did enjoy our vacation. I think once they finish renovations and complete the closed coffee shop/restaurants this will be a great resort.

2025 年 1 月入住 5 晚

6/10 一般

Jennifer

2025 年 1 月 7 日

满意：员工和服务，清洁度

2024 年 12 月入住 7 晚

8/10 还可以

Jacqueline，west sacramento

2024 年 12 月 23 日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 12 月入住 7 晚

8/10 还可以

真实旅客

商务旅客

2024 年 12 月 18 日

满意：清洁度、员工和服务、客房舒适度

2024 年 10 月入住 8 晚

2/10 糟糕

Dayanne Oliva

2024 年 12 月 13 日

满意：员工和服务

不满意：住宿条件和设施

No me gusto nada solo el servisio de los translators el hotel estaba bacon y sin cerbicios la carta de los cuatro restaurants que Brian uno casa dia era la misma todos los Dias sin contact que cambiaron de compania y haste el hombre del hotel y no tinier on la desencia de informations

2024 年 12 月入住 6 晚

4/10 很差

Tatiana

与家人出行

2024 年 12 月 9 日

满意：住宿条件和设施，员工和服务

不满意：服务设施，清洁度

Cuando llegue a el hotel. Su nombre había cambiado y ya no era un hotel 4 diamante. No había buffet. Solo había un solo restaurant y el menú desayuno y almuerzo era el mismo todos los días. Solo un día hubo show. En la semana no hubo ninguna recreación ni de día ni de noche. Ni música. Total aburrimiento. Me siento estafada. Mis peores vacaciones. Solo puedo decir que los trabajadores que nos atendieron en el restaurant nos trataron super bien. Hicieron todo su esfuerzo porque el cumpleaños de mi esposo fuera agradable. Espero una compensación para mí

2024 年 12 月入住 6 晚

6/10 一般

Kristy Ann

与配偶出行, 团体旅客

2024 年 12 月 9 日

满意：员工和服务

The restaurants are not open regularly, the Mexican food is the worst I've had, and there are strong sewage smells outside the buffet and at other locations. The pool outside of my room was often filthy, and we did not go in. I booked and paid for 10 rooms, but I personally received a room that reeked of paint and chemicals and never had hot water. While we had a good time, it was despite rather than becuase of the resort.

2024 年 10 月入住 8 晚

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帕尔马海滩度假村和水疗中心里维埃拉玛雅全包

Palmar Beach Resort and Spa Riviera Maya All-Inclusive

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