Property was really nice and clean, stuff very friendly, the food was not good unfortunately. We found a good dish at the Mexican restaurant and went there 3 times, but the others were not good. Breakfast was really good, lunch was ok, but dinner hardly could find a good dish.
stelian I
2025 年 5 月入住 6 晚
6/10
The stay was ok.
Courtney
2025 年 5 月入住 4 晚
10/10
Everyone was super helpful, kind and friendly. The resort was immaculate
Wanda
2025 年 5 月入住 3 晚
10/10
Excelente!!! 10/10
Esther
2025 年 5 月入住 4 晚
10/10
Friendly Work Staff. Professional Bartenders. Clean Rooms. Great Room Service.
Justin
2025 年 5 月入住 3 晚
10/10
Great resort very modern and clean. Staff was incredible very attentive. Food and drinks were good.
Joshua Shane
2025 年 5 月入住 5 晚
10/10
We had the VIP package and just stayed for 4 nights. Getting the room with the jacuzzi on the balcony was worth it and we really enjoyed it! The XHALE staff was excellent and the drinks were great and the snacks available. The pools were fun. The VIP pool at the top was quiet if you were looking for that exclusive setting, and going up for the sunsets up there was amazingly beautiful. Wish the bar up there stayed open longer than 6pm. The breakfast buffet was good with a lot of options. The only downside for us, was we picked the resort for all of the food offerings and different restaurants. One night the Spoons restaurant was closed and due to the party happening out back with the brazilian theme (which was nice). The Kibbeh, and Coquette restaurants did not exist or were not open and we were not told why. My only recommendation on the food, is to maybe include on the information in the elevators, which restaurants were available on the daily basis and what the dinner theme would be at Spoons. Ultimately, it was fun and I think we would go back.
Jarad
2025 年 5 月入住 4 晚
10/10
Beautiful property. The most friendliest staff.
Crystal
2025 年 5 月入住 3 晚
10/10
Beautiful resort, very inclusive for everyone age and anything in between! Had sooo much fun! The restaurants food for dinner were ALL so fresh nd good. You wouldn’t even notice it was an all inclusive meal. The staff was soo nice and accommodated any need. Felt safe morning nd night. They had daily parties for night life the poured into their on site club which was sooo fun. A lot of daily water sports in the pool with swim up bars. I’ve never gotten so tan in my life lol. Rooms were cleaned daily sometimes twice a day something I’ve never experienced, lol I would say it’s more of a couples resort which was perfect for why we came, highly recommended! Very close to excursions and shops about 15mins. Ubers cost about $5 American dollars. Getting bck you will need a taxi had a hard time getting uber were none available. Taxi were a flat $20. Will recommend this resort!!!
Ashleigh
2025 年 5 月入住 4 晚
10/10
The beach access was good. The food service was good.
Nicole
2025 年 5 月入住 3 晚
2/10
Would not return here, food was awful
Olivia
2025 年 2 月入住 5 晚
10/10
Loved
Tammy Thiên
2025 年 5 月入住 3 晚
2/10
I all but no help destroy my trip from Cancun to Houston
Helen Songhopngo
2025 年 5 月入住 3 晚
10/10
Fun hotel, could be a little cleaner for being a newer hotel but all in all it was good time!
Angelo
2025 年 5 月入住 2 晚
10/10
Everything was amazing. Staff, food, room, and entire property. Can’t wait to go back
The
2025 年 5 月入住 7 晚
6/10
Pros: The view was nice from the hotel, especially from an Xhale room that had balconies look out to the ocean. Staff was friendly and eager to assist with questions or problems with minor language barriers. It wasn't super crowded during out stay so there were ample shaded umbrella areas at the beach and no waits required for dinner if arriving when they open. There was some wait staff at the beach to try and get you drinks from time to time.
Cons: This hotel is extremely loud and will be loud until at least 11 PM every night. This is not a hotel if you are trying to relax. There are no wave sounds due to the man made sand bar at the beach and the combatting music from the rooftop bar, beach bar and random boats docked at the beach. There was a minimum of 3 songs playing at one time while at the beach. If you have a Peanut allergy DON'T GO HERE. All of their menus have cross contamination warnings or may include peanuts even in cuisine that has absolutely no peanuts in them including the Mexican, Italian and Sushi locations. The drinks you get are filled with a lot of sugar and the alcohol used is diluted and nearly see through no matter which liquor you choose. If your room has two rain shower heads, only turn on the one close to the wall as if both are on it will flood the room after just a few minutes. There was no "extras" for paying for the Xhale package. You had a lounge with "premium" drinks and another pool and that is it.
Vincent
2025 年 4 月入住 4 晚
10/10
I stayed at the xhale master suite and it was an amazing experience. The dinning options were great and everything was all inclusive with no extra charges. I had access to the rooftop pool which was nice, and also silk city for breakfast (super nice).
The staff were always friendly and didn’t harass for tips, they served you so well you will feel guilty not to tip.