Good some details for the swim pool and the maintenance bathroom
cristina Lizeth
2025 年 5 月入住 3 晚
8/10 还可以
MAXIMILIANO
与配偶出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
El hotel, hermoso sus habitaciones amplias con muy buen gusto en todos los detalles, la comida muy buena, el personal excelente atencion y amabilidad
Lo unico que me parecio pesimo es que con el calor que hay los restaurantes de la 5ta y en general ninguna area de servicios tiene ni AA ni ventiladores, el pobre personal se esta cocinando dentro de esos locales.
MAXIMILIANO
2025 年 5 月入住 2 晚
10/10 超赞
Jonathan Robert
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Jonathan Robert
2025 年 5 月入住 4 晚
10/10 超赞
Aleksandr
与家人出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施
Nice hotel is in great location. The food was the best, The staff were courteous and helpful.
Aleksandr
2025 年 5 月入住 10 晚
10/10 超赞
Rodrigo Gabriel González
与家人及幼儿出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El café está muy cargado y ácido
Rodrigo Gabriel González
2025 年 5 月入住 3 晚
10/10 超赞
Fima
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice
Fima
2025 年 5 月入住 7 晚
10/10 超赞
Seda
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Seda
2025 年 5 月入住 4 晚
10/10 超赞
John
与家人出行, 团体旅客
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nothing to add
John
2025 年 5 月入住 7 晚
10/10 超赞
MIN
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Place for relaxing.
MIN
2025 年 1 月入住 4 晚
10/10 超赞
Jennie Rebecca
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Love this property! Ive been to others there in Cancun but this one by far is absolutely gorgeous. One think i didnt like was the reservation for dinners!! We were 15min late and they said Sorry we cant let you dine!!! Kinda rude too! The buffet was not very good kinda bland! We've had way better.
Jennie Rebecca
2025 年 5 月入住 6 晚
10/10 超赞
Marko
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Very good
Marko
2025 年 5 月入住 7 晚
8/10 还可以
Jess
与家人出行
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Food in the restaurants need to be improved.
Got Montezuma’s revenge after eating a salad. But the beach is absolutely amazing, and they serve you on the beach, vacation time!
Jess
2025 年 4 月入住 5 晚
10/10 超赞
Balendran
与家人出行
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was absolutely beautiful!! The room was huge, bed was very comfortable. The beach was so stunning and clean, waves were a bit intense. Buffet was great with a lot of options even for breakfast. Everything was easily accessible. Coffee shop was lovely. Crepes were yummy. We enjoyed Bloved restaurant. On our 2nd last day they seemed to have some electric issues power went out but came back within a few seconds. We celebrated my parents birthday with a group of 7. Servers were very kind and helped accomodate to our requests esp with getting a cake last minute for their bday however service wasn't the best at restaurants there was always items missing in our order & wud have to wait a long time to receive some orders. It was quite difficult to get reservations for dinner even though we tried to book everything as quick as possible. Regardless we had such a wonderful time & would definitely recommend visiting this property.
Balendran
2025 年 5 月入住 4 晚
10/10 超赞
kayla
与家人出行
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Favorite resort I have been too! Top quality rooms that are spacious and beautiful! Staff is amazing and helpful, and the food is actually good here. My favorite is the property, it is beyond gorgeous and the landscaping is top tier.
kayla
2025 年 5 月入住 5 晚
10/10 超赞
Francisco Raúl
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Francisco Raúl
2025 年 4 月入住 4 晚
10/10 超赞
Jennifer Ngieme
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Jennifer Ngieme
2025 年 4 月入住 5 晚
6/10 一般
alenjandro
2025 年 4 月 29 日
满意:清洁度
alenjandro
2025 年 4 月入住 5 晚
6/10 一般
Julian
团体旅客
2025 年 4 月 29 日
满意:员工和服务,清洁度
Not a 5 star by far, very compact, small pools and tons of toddlers!! Counted 15 toddlers in pool one day, no adult areas at all. Pools way too small for the amount of people there, overcrowded and it was off season. Food in restaurants was ok but Buffett was below average for a 5 star...3.5 at best. No she at the beach! the 10 chairs that had tarps over them had no beach view, hidden behind dunes! Better value for money at other resorts IMHO.
Julian
2025 年 4 月入住 7 晚
10/10 超赞
Rozina
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Rozina
2025 年 4 月入住 5 晚
10/10 超赞
MARCOS
与配偶出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a Great stay . The food was amazing and the service from everyone was amazing. Most restaurants for dinner are by reservations only except the buffet. The steak house is a challenge to get a reservation. Overall a great experience. I will definitely be back
MARCOS
2025 年 4 月入住 5 晚
10/10 超赞
Ruud
商务旅客
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’
Ruud
2025 年 4 月入住 5 晚
10/10 超赞
Angela
与家人及幼儿出行, 与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was our second time staying at this property and it was a wonderful experience yet again. The food is really good, including in the buffet, with lots of options throughout the resort. The staff is friendly and provide great service. The facilities are modern and clean and offer a spa like experience, even when you are in your guest room. We look forward to returning again next year!
Angela
2025 年 4 月入住 6 晚
10/10 超赞
Deborah
团体旅客
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I here with a friend for 4 days and we had a GREAT time. The purpose of the trip was to relax and that we did, we also had fun given all the amenities/activities offered on the resort. It is clean, staff is friendly and the architecture is aesthetically pleasing for pictures.
To add to it, it is right near the beach with beach bars in the surrounding, in addition to ghe buffet and restaurants they have food trucks with tacos, wings etc.
The only downside is that room service app did not work snd claimed to be 24 hours but when we ordered tea at 12am it never came. The app should be updated for glitches. Overall very nice and secure. Totally recommend.