We stayed in a plunge pool in the 2 building. It was nice to have your own pool when the sun got too hot. Restaurants were fast and no reservations required. We did have a run in with the fridge not working, but staff diligently tried to fix it. Overall smaller than other dreams resorts, but it is more calm that way
Elizabeth
2025 年 5 月入住 5 晚
8/10 还可以
Otto
与家人及幼儿出行
2025 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Food, Cleanliness and services were top notch, but I was looking also for a nice beach and it was terrible because of the seaweed.
Otto
2025 年 5 月入住 4 晚
10/10 超赞
yasmeli
与配偶出行
2025 年 5 月 26 日
满意:服务设施
La atención del personal es la mejor de todos los hoteles que he ido a lo largo de mi vida
yasmeli
2025 年 5 月入住 3 晚
2/10 糟糕
mons
团体旅客
2025 年 5 月 26 日
不满意:清洁度、服务设施、住宿条件和设施
Good: Pools were nice. Rooms were spacious.
Bad: everything else. We were in a family unit-2 adjoining rooms. We booked VIP. Check in staff was incompetent and at night, nasty. We kept getting asked why we booked a large room for 2 people..?
Right after check in- timeshare guy. This was not a discount vacation- why am i talking to this guy?
Alcohol was fake. Concierge was useless. Cabanas are 200 on web and 250 in person. Passport was stolen from room (friend didn't lock it up one day).
All that was bad, but the food was inedible. People walked in and out of the buffet. The "restaurants" were eh. All were hot. All had sticky floors and tables. Everyone asked for tips all day.
Music blaring in courtyard every night until 11pm
The mosquitoes were intense
This is the worst experience I've had at an all inclusive.
We left early
I cannot warn you enough.
mons
2025 年 5 月入住 4 晚
4/10 很差
Adela,baldwin park
与家人出行
2025 年 5 月 25 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
First time at this property and i didn't recommended at all!
I booked this hotel because pictures in the website looks amazing and two days before my arrival i called the hotel and i ask to the situation with the zargazo at the beach and they lied me!!!
They said no zargazo at all and oh surprise, when i got there, it was no way to go to swim in the beach!
Secondy, they offered me an upgrade with the best suites at the property promised me the best of the best, and i was so unhappy to the room service!
I keep asking for simple things, like water or a simple juice and fruit everyday in my room and the failed to do it!
Food qualyty is really bad, the only thing that saved our trip was the staff, especially the guys at the valet parking, thank you Alfredo for being super nice and helpful with us and the rest of the team!!!
I am sorry but i didn't recommend this hotel at all, too expensive for the poor service, you can get a better hotel for the same price!!!!
Adela
2025 年 5 月入住 9 晚
8/10 还可以
Robert Alec,Rocklin
与家人出行
2025 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were great and personable.
Everyone remembered the entire families name, drink orders, and were attentive to all.
Antonio was in charge of the activities, and stopped by after his shift to share knowledge of surrounding areas and properties associated with the Dreams to visit next. He was great at getting everyone involved and made the stay fun.
Staying on the VIP had it's benefits including a private beach area and VIP bars both on the beach and in a private lounge that included extra eats and great service from Wilbert inside there. At both bars you can take advantage of premium spirits. Daniella was our waitress by the beach and serviced us throughout our Cabana rentals.
All the staff on the property are attentive and friendly.
Food was good at the restaurants, but not a lot stood out, seems like portions have started to become a bit less.
Robert Alec
2025 年 5 月入住 5 晚
10/10 超赞
Angela
与配偶出行
2025 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The resort is very clean and vibrant with activities. The spa does all activities outdoors which added to the serenity. One of our fav stays
Angela
2025 年 5 月入住 2 晚
10/10 超赞
Toan
与配偶出行
2025 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff is very nice and sweet. Food is amazing and our room is beautiful and clean.
Toan
2025 年 5 月入住 3 晚
10/10 超赞
AURORA
与家人出行, 与配偶出行
2025 年 5 月 22 日
满意:清洁度、服务设施、住宿条件和设施
They have several restaurants to choose from, different entertainment nightly throughout the resort. Beautiful landscaping. Would be nice to keep families and couples separate. We had a family over us and kept making noise throughout our stay.
AURORA
2025 年 5 月入住 2 晚
10/10 超赞
Shannon
与家人及幼儿出行
2025 年 5 月 22 日
满意:清洁度、服务设施、住宿条件和设施
This resort was fantastic.. the room was very spacious and clean and the staff was amazing!
Shannon
2025 年 5 月入住 3 晚
10/10 超赞
MARIAMERCEDES
与家人及幼儿出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
me encantó muy bien todo!
la comida me gustaría que mejore o tenga el toque mexicano como es.. sabemos que visita mucho américa o pero que también se ofrezca el servicio a los latinos y se siente esa fiesta de alegría.
el cofre shop excelente riquísimo el café la atención
los chicos de la alberca excelente
toda la gente muy amable
MARIAMERCEDES
2025 年 5 月入住 7 晚
4/10 很差
Tina
2025 年 5 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Food options is very limited. The buffet options are repetitive daily
Tina
2025 年 5 月入住 2 晚
10/10 超赞
Jake
2025 年 5 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
.
Jake
2025 年 5 月入住 6 晚
6/10 一般
Leslie Scarlett
2025 年 5 月 20 日
满意:员工和服务,清洁度
Beautiful place. The bed was hard. Buffet is nice but not too many options. The bar for preferred members was far. We upgraded our room to the swim up. The swim out was ok. It was small, we didn’t have much privacy and the water was very cold.
Leslie Scarlett
2025 年 5 月入住 3 晚
10/10 超赞
Galina,Kent
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We are happy with our choice of hotel
Galina
2025 年 5 月入住 8 晚
10/10 超赞
ida
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the great customer service
ida
2025 年 5 月入住 4 晚
10/10 超赞
Jose A
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo
Jose A
2025 年 5 月入住 5 晚
10/10 超赞
Maureen Joan
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was beautiful.Very clean and environmentally friendly. But the best thing was the staff. Everyone was friendly and would go out of their way to help. The names of some of the most helpful & friendly were: Alfredo one of the door men, Alonso at the preferred club, Blanca at the preferred club, and Andrea at the gift shop. The food was good and you didn't need reservations for any of the restaurants! The property is easy to navigate. No need for golf carts to give you a ride just to get to dinner. We didn't have any difficulty finding chairs at the pool or beach. They would get pretty full by the afternoon but we could always find somewhere to sit. Our room was lovely & very clean. We had more amenities then we needed. There was a nice size balcony and a sauna tub on the balcony including one in the room as well. The only thing I think visitors should be aware of is it this Resort performs sometimes numerous weddings a day and things get a little bit loud . All in all it was one of the best resorts we have ever stayed in.
Maureen Joan
2025 年 5 月入住 7 晚
10/10 超赞
Richard
与家人出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great, relaxing place to stay. Awesome food, drinks and service!
Richard
2025 年 4 月入住 3 晚
10/10 超赞
Jason
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Was s beautiful stay. We travel a ton and would definitely revisit
Jason
2025 年 5 月入住 2 晚
10/10 超赞
ariana
与配偶出行
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was beautiful and the service was great
ariana
2025 年 5 月入住 4 晚
2/10 糟糕
liza
与家人及幼儿出行, 与家人出行
2025 年 5 月 6 日
满意:住宿条件和设施,员工和服务
不满意:服务设施
The buffet was horrible. Not much eating selections and every night was a different menu of food that we were not aware of. Something got my husband sick for three days, he couldn't eat or leave the room because he needed the rest room near by.
liza
2025 年 5 月入住 4 晚
8/10 还可以
Diana
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Diana
2025 年 4 月入住 4 晚
8/10 还可以
Vivek
与家人及幼儿出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was attentive and hard working. Beach had lots of seaweed. International buffet food wasn't great but the other restaurants had good food.