Q: 坎昆里维埃拉卓越全包式住宿 - 仅供成人入住有游泳池吗？

是的，此住宿设有6 个室外游泳池。

Q: 坎昆里维埃拉卓越全包式住宿 - 仅供成人入住允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 坎昆里维埃拉卓越全包式住宿 - 仅供成人入住的停车费是多少？

该住宿免费提供自助停车。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住有游泳池吗？

是的，此住宿设有6 个室外游泳池。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住住宿费用是多少？

截至 2025 年 5 月 5 日，我们找到的坎昆里维埃拉卓越全包式住宿 - 仅供成人入住 2 位成人 1 晚最低价是 US$473.09（不含税费），入住日期是 2025 年 5 月 25 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住允许宠物入住吗？

不可以，该住宿不允许宠物入内。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住的停车费是多少？

该住宿免费提供自助停车。

何时可在坎昆里维埃拉卓越全包式住宿 - 仅供成人入住办理入住？

开始办理入住：15:00；停止办理入住：不限时间。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住提供前往机场的班车吗？

是的，按要求提供机场班车。每辆车费用：MXN 3413.73。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮，活动包括：浮潜、划皮艇、帆船运动等等。

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住的地址在哪里？

这家海滩住宿位于莫雷洛斯港、毗邻高尔夫球场，距离波多黎各莫雷洛斯沙滩和莫雷洛斯港礁国家公园步行不到 15 分钟。而且，Ojo de Agua Beach (奥霍-德阿瓜海滩)和Puerto Morelos Town Square (莫雷洛斯港市镇广场)距离酒店不到 5 公里。

10/10 超赞

Apolonio

与配偶出行

2025 年 5 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Todo el edificio muy bonito; la limpieza de avitacion fue excelente por la manana y por la tarde , el cervicio todos muy amables

2025 年 5 月入住 2 晚

10/10 超赞

Daniel

与配偶出行

2025 年 5 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We had the most amazing time at the Excellence Riviera Cancún. The service at this resort is the best we have ever seen in an all inclusive resort. They go above and beyond to make sure you have the most amazing experience there. Thank you Manuel Arguetas !!!

2025 年 4 月入住 7 晚

10/10 超赞

Russell

与配偶出行

2025 年 5 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Food was great!

2025 年 4 月入住 7 晚

10/10 超赞

Meggan

2025 年 5 月 4 日

满意：住宿条件和设施，员工和服务

So the staff was so amazing. Concierge desk was the only unfriendly staff. Other then that everyone was so accommodating and happy.

2025 年 4 月入住 6 晚

10/10 超赞

Thomas

2025 年 5 月 3 日

满意：清洁度、员工和服务、住宿条件和设施

Nice resort. Good

2025 年 4 月入住 4 晚

10/10 超赞

Yuhang

2025 年 5 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

very nice，clean， all staffs are friendly and attentive to all their customers.

2025 年 4 月入住 5 晚

10/10 超赞

Mary，Urbandale

2025 年 5 月 2 日

满意：服务设施

Excellent resort

2025 年 4 月入住 5 晚

8/10 还可以

Sharon

与配偶出行

2025 年 5 月 1 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Overall, we enjoyed our stay at Excellence. While the resort itself appears a bit more dated compared to other adult-only all-inclusive resorts we've visited, the staff does a commendable job of attending to guests' needs. Check-in took approximately 45 minutes, which felt somewhat lengthy, though our upgrade to an ocean-view room likely contributed some extra time. Here are a few observations and takeaways that might be helpful for those considering this resort: The food was excellent for the most part, and I highly recommend the sea bass at Chez Isabelle (French cuisine). Basmati (Indian cuisine) was also delicious. Spice (Asian cuisine) was less of a hit for us personally, but others raved about the hibachi experience. Please note that a reservation is required for hibachi dinners. We also enjoyed the sea bass at Flavor Market, which was melt-in-your-mouth delicious. Jose provided excellent service at Flavor Market and truly made our night special. The drinks were excellent whether we ordered them at the bar, in a restaurant, or beachside. I must give a special shout-out to Lucia, who served us food and drinks on the days we spent at the beach. She was truly delightful and significantly enhanced our beach experience. On Lucia’s day off, Santos took excellent care of us as well. There is one coffee shop located in the main building. The drinks and food there were wonderful, and we enjoyed an evening coffee there most nights of our stay. Every restaurant offered vegan optio

2025 年 4 月入住 6 晚

4/10 很差

Tammy

团体旅客

2025 年 4 月 30 日

不满意：住宿条件和设施，员工和服务

Do not go here if you have allergies! They cannot accommodate properly. And they don’t even seem interested in trying too hard. I had to basically get the attention of the general manager before anyone would take me seriously. The place was designed to look pretty but it is very inconvenient to get around. There are lots of pools but there are very few chairs so unless you can get up at 7am to save some you will have to sit on the beach. The entertainment is the same as its been for the last 20 years, but I was very disappointed that the evening activities ended early (if it was called to end at 11 then they kicked the guests out 10-15minutes before so that it could be mostly torn down by 11). Same thing at breakfast…ends at 11 means that all the tables are taken away and the food is all done so don’t show up at 10:45 and expect to get any breakfast. The room service is horrible so do not bother!

2025 年 4 月入住 4 晚

10/10 超赞

meihua

与家人出行

2025 年 4 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Staff is very nice! They say we do everything for you!

2025 年 4 月入住 4 晚

10/10 超赞

John

2025 年 4 月 28 日

满意：清洁度、员工和服务、住宿条件和设施

Had an excellent time at Excellence Riviera Cancun! Highly recommend!

2025 年 4 月入住 6 晚

6/10 一般

carven

与配偶出行

2025 年 4 月 28 日

满意：清洁度、服务设施、住宿条件和设施

不满意：员工和服务

Too far away when you want to leave the property. I had to pay over $100 every time we wanted to go into town. Communication through Expedia with Excellence is non-existant. They insist that you use Expedia for all correspondence with the hotel. They never answer when you go through Expedia and if you call them direct to make changes to your reservation they tell you they can't help you and you need to back to Expedia so your needs are never addressed. I had an agent at the hotel hang up on me when I asked to speak to a manager. The restaurant 'The Lobster House' didn't have lobster available for the five days we stayed at the hotel, which was very disapointing to us as my spouse had never tried lobster. All in all an average stay. I expected so much more out of a five star establishment. The amount of pushback I received really soured my experience. I won't be returning.

2025 年 4 月入住 4 晚

8/10 还可以

Debra，Broadview Hts

与配偶出行

2025 年 4 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Even though reviews stated that staying in the VIP area pool chairs would be readily available we did not find this to be true

2025 年 4 月入住 4 晚

10/10 超赞

Donna，Denver

与家人出行

2025 年 4 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff is exceptional but I would recommend a few things in the way of entertainment. Perhaps live music at the pool, more activities pool side ie. pool games, dance lessons, cooking class ( salsa or guacamole lessons), etc.

Fun activity!! Cocotail class on the beach.

I love the herbs grown right on property.

2025 年 4 月入住 7 晚

6/10 一般

Pam，Caledon

与家人出行

2025 年 4 月 27 日

满意：住宿条件和设施，清洁度

不满意：员工和服务

The property was clean, and that was the only good thing. The food selection was terrible. Although the site states there is a lunch buffet, the buffet was only open for breakfast. They fail to tell you it's a salad bar for lunch with an à la Carte menu recycled from the other restaurants. When we ordered lunch at the poolside, we were limited to a few items and had to wait an hour to get it. Restaurant options for dinner were limited, and the food was subpar. Could not eat it many nights. The staff at the breakfast buffet were almost rude and felt like a chore when asked for a table of 6. They made no effort to accommodate, even though we could see vacant tables that could be put together. Not worth the thousands we paid for 5 nights. Will not be returning there.

2025 年 4 月入住 5 晚

10/10 超赞

Rania

与家人出行

2025 年 4 月 27 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I liked the resort layout, it’s very beautiful and convenient

2025 年 4 月入住 4 晚

10/10 超赞

Steve，Flowery Branch

与配偶出行

2025 年 4 月 27 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Perfect for quiet relaxing vacation. Lots of daily activities and nightly entertainment. Food was amazing! Caution: seaweed is heavy during April and May.

2025 年 4 月入住 5 晚

10/10 超赞

Ronald James

与配偶出行

2025 年 4 月 26 日

满意：清洁度

All of the staff from waiters to housekeeping to groundskeeping were all so friendly. Our waiter by the pool called us by our first names in day 1. Food was delicious. Entertainment very good. Everything was clean. Top notch!

2025 年 4 月入住 7 晚

10/10 超赞

Jamie N

2025 年 4 月 26 日

满意：清洁度、员工和服务、住宿条件和设施

The staff was amazing, resort, room and dining options were amazing as well. The 2 Christians (waiters) in the

2025 年 4 月入住 3 晚

10/10 超赞

Craig

与配偶出行

2025 年 4 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Best food at an all inclusive I’ve ever had. I will be back.

2025 年 4 月入住 4 晚

10/10 超赞

Nancy

与家人出行

2025 年 4 月 24 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

À retourner encore (3ieme fois)

2025 年 4 月入住 5 晚

4/10 很差

Stephanie

2025 年 4 月 24 日

不满意：住宿条件和设施，清洁度

Recently my husband and I stayed at this property (April 2025). We decided to upgrade to a 2-story rooftop terrace suite. Upon arrival we headed up to the rooftop to check out the plunge pool. Besides the empty coke bottle that was left at the side of the pool, we immediately noticed that the water in the pool looked stagnant. We tried turning the pool on. The way it works is once on, there are 2 pipes that gush out water continuously in order to give a waterfall effect. this did not occur. Instead of gushing water, it was a dribble at best. We immediately informed maintenance and the front desk who advised someone would look at it the next morning. The next day we enjoyed our day by the beach and went back to the room in the afternoon to enjoy our rooftop pool. It was sill not working! We called maintenance again and were advised someone would be sent right away. We waited in our room for 3 hours, no one showed up. The next morning we went to the front desk and spoke with a manager who advised he would personally see to it. After breakfast we spoke with him again and he advised it was now working. That afternoon we went back to the room, it was not working. At that point management did have maintenance come to the room while we were there and they were able to fix it. Finally we thought we could enjoy what we paid for! The fix was very temporary, as the next day it did not work again. Basically we paid extra for a room we couldn't use. And we found a cockroach in our room!

2025 年 4 月入住 4 晚

10/10 超赞

Alberte

2025 年 4 月 24 日

满意：清洁度、服务设施、住宿条件和设施

Very friendly staff

2025 年 4 月入住 5 晚

10/10 超赞

Julija

与配偶出行

2025 年 4 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

All was perfect!

2025 年 4 月入住 8 晚

10/10 超赞

Nivenpreet Kaur

与配偶出行

2025 年 4 月 22 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Stayed there April 3-8, had the most wonderful first resort experience. The staff was helpful and attentive, and the property was easy to navigate after the first day! It was so beautiful and the food was great. Absolutely will be returning!

2025 年 4 月入住 5 晚

更低价格等您来

坎昆里维埃拉卓越全包式住宿 - 仅供成人入住

Excellence Riviera Cancun - Adults Only All Inclusive

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显示Excellence Club Two-Story Rooftop Terrace Suite Ocean Front的所有照片

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

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显示Excellence Club Junior Suite Pool View的所有照片

Excellence Club Junior Suite Pool View

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显示Excellence Club Junior Swim Up Suite Pool View的所有照片

Excellence Club Junior Swim Up Suite Pool View

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Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

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显示Two-Story Rooftop Terrace Suite Spa or Pool View的所有照片

Two-Story Rooftop Terrace Suite Spa or Pool View

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Free Upgrade To Excellence Club Junior Suite Pool View

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Junior Suite Spa or Pool View

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显示Junior Swim-Up Suite Spa or Pool View的所有照片

Junior Swim-Up Suite Spa or Pool View

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显示Junior Suite Ocean View的所有照片

Junior Suite Ocean View

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显示Excellence Club Junior Suite Ocean Front的所有照片

Excellence Club Junior Suite Ocean Front

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显示Excellence Club Junior Swim-Up Ocean View的所有照片

Excellence Club Junior Swim-Up Ocean View

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显示Free Upgrade To Junior Suite Ocean View的所有照片

Free Upgrade To Junior Suite Ocean View

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