Food is no good only one Mexico food. Buffet. I am not like this one night no more beer for drinking
Gang
2024 年 9 月入住 3 晚
8/10
Lo único que se podría mejor es recoger los vasos vacíos alrededor de la piscina
Alex E.
2025 年 5 月入住 5 晚
8/10
The peacocks
Devon
2025 年 4 月入住 3 晚
4/10
Had a room with AC that was not working they went to check it and “fixed it” then when we got back to the room it was basically raining from the roof and a pool of water on the floor and some of my clothes, changed rooms for the same situation extremely hot and not working AC
Estefany
2025 年 5 月入住 7 晚
10/10
Todo lindo
sandolat
2025 年 5 月入住 1 晚
8/10
El lobby
Omar
2025 年 5 月入住 4 晚
6/10
if we had not upgraded our room or food wristbands we probably would’ve hated the stay but it turned out that we had a decent stay. kinky bar had decent entertainment
Tamyra
2025 年 3 月入住 5 晚
6/10
Not a good variety of food it was the same everyday and no flavor.
Crystal
2025 年 5 月入住 4 晚
4/10
Horrible experience. 1. We were told there was no elevator and had to carry two 40 pound luggage’s to the second floor only to find out it was not the right building. 2. Our shower was leaking water all over the bathroom floor and complained and the issue was resolved. 3. Our bed sheets were dirty and they never changed them. 4. Our mattress was literally falling apart. I stood here before and liked the experience but after this experience I will not be staying here again.
Oh not to mention I saw a ROACH in the Buffett restaurant.
Diana
2025 年 5 月入住 4 晚
8/10
This is a very large resort and may involve up to 500 meters of walking to get where you want to go. The good part of a large resort is a large beach area and lots of pools.
The food is adequate but I switched to pescatarian, rather than vegetarian as not many options. Vegan would be difficult. The drinks (cocktail types) are hugely processed sugary syrop. Stick to sodas and liquor!
The beds are comfy and rooms are good sized with room to move around. Lots of peacocks in the resort and they are so cute but can be loud (it was mating season when I was there and they hung out on our balcony!
Staff are great, treat them with respect, you’ll get the same back.
Highly recommend upgrading to a black wristband, even if just the last couple days of your stay. The food and service are way better if you are Pyramid (black wrist band) and access to more comfy chairs on the beach.
Download their app to figure out where the restaurant are and there is even a map you can use to get you there!
Vivian
2025 年 4 月入住 12 晚
2/10
No me hay seguridad a mi primer dia de llegado me robaron mi celular nunca me avisaron el resultado de las camaras q supuestamente iba a chequiar
Javier
2025 年 5 月入住 4 晚
10/10
Cynthia
2025 年 1 月入住 2 晚
4/10
The plumbing was clogged in the shower made floor slippery and unsafe and bacteria. Asked for another room did not change till 9:30pm we could not shower or sleep with maintenance and house keeping in the room. Left disappointed
Eileen
2025 年 5 月入住 1 晚
10/10
So much fun in this hotel.
Angel
2025 年 5 月入住 7 晚
10/10
Todo muy bien nos encanto
Leonardo
2025 年 3 月入住 3 晚
4/10
It didn’t feel clean, towels were dingy and had some stains. Ac units didn’t work properly. It was very hard to get a reservation at any of the restaurants. The staff were very friendly though.
Daisy
2025 年 5 月入住 6 晚
6/10
The service isn’t the best and the all inclusive is misleading
Kayo
2025 年 4 月入住 1 晚
6/10
La variedad de la comida fue poca y deficiente. el sabor y calidad no eran lo mejor.
Pablo Antonio Arratia
2025 年 5 月入住 3 晚
6/10
The property felt safe and was reasonably clean. However, the check-in process was disorganized and took far too long, which made for a frustrating arrival experience. We had requested twin beds but were given a king instead—and it appeared that several other guests encountered the same issue. Communication was also a challenge, as many hotel staff spoke little to no English. While fluency isn’t expected, a basic level of English would have been helpful given the number of English-speaking guests. The all-day buffet was underwhelming, so I recommend making reservations at the on-site restaurants if you're looking for a better dining experience.
Wafeh
2025 年 2 月入住 4 晚
8/10
Good
Joan
2025 年 5 月入住 4 晚
10/10
Everything was nice, except the Cleaning lsdies wouldnt clean or chsnge the beddings