大绿洲坎昆 - 全包有游泳池吗？

是的，此住宿设有1 个室外游泳池。游泳池开放时间：8:00–20:00。

大绿洲坎昆 - 全包住宿费用是多少？

截至 2025 年 8 月 31 日，我们找到的大绿洲坎昆 - 全包 2 位成人 1 晚最低价是 US$206.2（不含税费），入住日期是 2025 年 9 月 1 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

大绿洲坎昆 - 全包允许宠物入住吗？

不可以，该住宿不允许宠物入内。

大绿洲坎昆 - 全包的停车费是多少？

该住宿免费提供自助停车。

何时可在大绿洲坎昆 - 全包办理入住？

开始办理入住：15:00；停止办理入住：午夜。在限定时间内可安排延迟入住。

何时可在大绿洲坎昆 - 全包办理退房？

退房时间为正午。延迟退房会收取费用（视客房供应情况而定）。

大绿洲坎昆 - 全包提供全包式服务吗？

是的，这是全包式住宿。活动包括：足球、网球、有氧健身课程等等。

大绿洲坎昆 - 全包的地址在哪里？

这家饭店区住宿依傍着海滩，距离圣米格利托和伊贝罗斯塔坎昆高尔夫球场步行不到 10 分钟。而且，La Isla购物中心和海豚海滩距离酒店不到 5 公里。

大绿洲坎昆 - 全包 - Expedia 亿客行

Q: 大绿洲坎昆 - 全包允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 大绿洲坎昆 - 全包的停车费是多少？

该住宿免费提供自助停车。

Q: 何时可在大绿洲坎昆 - 全包办理退房？

退房时间为 正午。延迟退房会收取费用（视客房供应情况而定）。

2/10 糟糕

Gang

2024 年 9 月 19 日

Food is no good only one Mexico food. Buffet. I am not like this one night no more beer for drinking

2024 年 9 月入住 3 晚

2/10 糟糕

David

与配偶出行

2025 年 8 月 31 日

不满意：员工和服务

This hotel is great for those who like a party atmosphere. We don't and found it impossible to move our room away from the noise sources, and every associate we spoke with was obviously not empowered to do anything about it. They offered a downgrade with no credit, or an upgrade at full price. It was impossible to sleep in our location. Elevator was malfunctioning while we were there, and the food was ok, depending on where you chose to eat. Some was not appealing. The hotel took five days to tell us they would not refund our money (after being there for 1 day) - by then we had already located to another hotel. Very disappointed.

2025 年 8 月入住 7 晚

4/10 很差

elizabeth

与家人及幼儿出行

2025 年 8 月 28 日

不满意：清洁度

Muy mal servicio en las bebidas Ni licuadora para preparar las piñas coladas tienen

2025 年 8 月入住 2 晚

2/10 糟糕

Marina

与家人出行

2025 年 8 月 27 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

La verdad, quedé espantada con este hotel, primero que nada nos dieron una habitación que se comunicaba con otra, que por suerte era mi papá al que teníamos al lado, pero ellos no preguntaron si así estaba bien ni nada al respecto, las dividía una puerta la cual empujabas y ya estabas en la otra habitación…. Luego el aire acondicionado en ninguna de las 3 habitaciones que teníamos no enfriaba lo suficientemente ademas de no poderlo regular uno mismo, tremendisimo polvo que había en toda la habitación la caja de seguridad súper antigua que nisiquiera funcionaba solamente rellenaron el minibar un solo día fila para todo absolutamente todo, no hay ningún lugar en todas la piscinas donde haya una sombra o sombrilla, el trato de ellos es horrible solo te encuentras uno o dos que sean amables, el que escoja manilla negra (the piramid) talvez se l pase un poco mejor ya que tiene algunos privilegios, en fin no volvería realmente a este hotel

2025 年 8 月入住 4 晚

2/10 糟糕

Fryda

与配偶出行

2025 年 8 月 27 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Es el peor hotel donde me he quedado, personal nefasto, instalaciones deplorables, una total mala experiencia nadie debería hospedarse ahí Los elevadores no sirven nadie te ayuda con tu equipaje que baje por 6 pisos y jamás llegó el maletero, la comida es la peor, el personal muy grosero ni siquiera agua pudieron llevarme a mi habitación ni porque me ofrecí a pagarla pero que me la llevaran hice un vuelo larguísimo y solo buscaba descansar

2025 年 8 月入住 1 晚

8/10 还可以

Manuela

与家人及幼儿出行

2025 年 8 月 27 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It was a great experience overall. The building itself is a little old. The staff was great!

2025 年 8 月入住 6 晚

8/10 还可以

Zechariah，SAINT LOUIS

与家人出行, 团体旅客

2025 年 8 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Overall, my stay at the Grand Oasis Cancun was an enjoyable one, however the room(s) I were assigned left lots to be desired. The first room had no working air and was poorly decorated and did not look very sanitary as if the last guest had just left. The refrigerator in the first room was completely empty (not stocked full as is routine for an all-inclusive resort). The second room had working air and was a bit cleaner, although the decor was horribly outdated and there was no headboard. The rest of the resort was absolutely gorgeous and the staff, outside of the check-in crew, was attentive and very warm in their greeting and in their service. I loved all of the restaurants, pools, shops, and activities on the property. The atmosphere was fun-filled and high energy, yet relaxing and inviting later at night. This resort is scenic and peaceful. I enjoy myself here and would actually return, yet I would book a Pyramid room as I hear they are the modern and nicer rooms.

2025 年 8 月入住 4 晚

6/10 一般

Erick F

与家人出行

2025 年 8 月 26 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

The pool and staff were great...but rooms were old and not representative of what they show on the website

2025 年 8 月入住 4 晚

6/10 一般

Charity

2025 年 8 月 25 日

满意：员工和服务

Everything was ok but not excellent

2025 年 8 月入住 3 晚

6/10 一般

Rose

与家人出行

2025 年 8 月 25 日

满意：清洁度、员工和服务、服务设施

I stayed on the 6th floor and only one elevator was working, which did not always open on the 6th or 1st floors. It was a little frustrating and time consuming. The pool was extremely hot; the pool water did not cool you from the heat and humidity. I rarely give such a poor rating but I needed to say it.

2025 年 8 月入住 3 晚

10/10 超赞

JEARIM TARE

2025 年 8 月 24 日

满意：清洁度、员工和服务、住宿条件和设施

Todo bien, deberían de limpiar las albercas de el oasis club Beach que es donde esta el dj porque en algunas esquinas hay moho, de ahi en fuera todo en orden, muy rico el restaurante italiano

2025 年 8 月入住 2 晚

6/10 一般

Rosario

与家人及幼儿出行, 与家人出行

2025 年 8 月 24 日

满意：服务设施，清洁度

不满意：住宿条件和设施

Me gustan sus areas verdes y su distribution pero desafortunadamente tenian muchos lugares en construccion y pues eso se veia mal, tambien hubo mucho sargazo y no se veia limpia la playa ni pudimos entrar al mar.

2025 年 8 月入住 5 晚

8/10 还可以

Gerardo

与家人及幼儿出行

2025 年 8 月 24 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Bien

2025 年 8 月入住 4 晚

6/10 一般

carlos

与家人出行

2025 年 8 月 21 日

不满意：员工和服务

The hotel has a great location and the facilities are decent overall, but they need to be updated. The rooms especially need a remodel; the photos on the website didn't match what we actually got. The staff does their job, but they seemed unmotivated and lacked a service-oriented attitude. Like at other places, on your first day they "invite" you to a free breakfast the next morning to learn about their memberships. It's best to just say no right away. The agents they'll put in front of you are professionals and won't take no for an answer. They will always try to find a way to get you to sign contracts that are nearly impossible to cancel. Save yourself the trouble and the wasted time, and just enjoy your vacation.

2025 年 8 月入住 5 晚

6/10 一般

Demitrice

团体旅客

2025 年 8 月 19 日

满意：住宿条件和设施

不满意：员工和服务

I felt like I was in a college dorm. Too much walking to get strong the resort. Service was horrible and the employees were rude. Did was not that great. Found food outside the resort. The hotel was also dirty in body parts. There was a lounge we went to and it was dirty.

2025 年 7 月入住 4 晚

8/10 还可以

courtney

与家人出行

2025 年 8 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great property, lots of food options. Most bars didn’t have frozen drinks which was rough in the heat. Overall great time

2025 年 8 月入住 4 晚

2/10 糟糕

MINA

与家人及幼儿出行, 与家人出行, 团体旅客

2025 年 8 月 18 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

A Terrible Experience with kids My stay at the Grand Oasis Cancun was one of the worst hotel experiences I’ve ever had. From the outdated rooms to the terrible service, this resort failed in almost every aspect. Rooms: The rooms were extremely dated, unclean, and far from luxurious. Our "ocean view" was a joke—barely a glimpse of the water from a distance. Housekeeping was inconsistent, and they only left one bottle of water per room, no matter how many guests were staying. When we asked for more, we were ignored. Elevators do not function properly. There was two Elevators in the whole resort and they do not work. If youre going up it stops while going up and overides and goes all the way down to the basement. Very tiny small old Elevators No Amenities for Kids: If you’re traveling with children, look elsewhere. This hotel has nothing for kids—no playground, no entertainment, and no safe or enjoyable spaces for them. The chaotic, rowdy atmosphere made it even worse. Not stroller friendly at all. They gave us a broken baby "crib" for our kid to sleep in. Broken playpen not even a crib. Food & Drinks: The food was inedible—even the upgraded "premium" option (which cost an extra $90/day) was barely passable. The buffet was repetitive, low-quality, and often unappetizing. They basically use all the left over food and put it out for buffets. And when the food is almost over they add water to make it seem like they put more( witnessed with my own eyes)

2025 年 8 月入住 7 晚

4/10 很差

Eduardo

与家人出行

2025 年 8 月 18 日

不满意：住宿条件和设施

My wife and I ,we are handicap.they gave us the room at the end of the building.the entrance was close ,we had to walk around the building to get to ur room.crew working ,hammering down all saturday.they have wheel chair service.it take to long to wait for

2025 年 8 月入住 3 晚

4/10 很差

dylan

与家人及幼儿出行

2025 年 8 月 17 日

不满意：清洁度、员工和服务、住宿条件和设施

1-everyday they would clean the room did not leave towels for shower 2-half the time they did not give new water 3-did not restock the fridge with coke and Diet Coke. You only get 2 each and that’s it. 4-roof was leaking water from lights 5-the staff was adding water to meat and chili to make it look like there was more at the buffet in tatish 6- after 2 days we payed 500 to upgrade to black bracket just to get better food and frozen drinks 7-our room was not the room we payed for and our friends got upgraded for free when we asked for a different room we were told there is nothing available

2025 年 8 月入住 6 晚

2/10 糟糕

Alejandro

与家人及幼儿出行

2025 年 8 月 17 日

不满意：员工和服务、服务设施、住宿条件和设施

Fue fatal, no lo recomiendo, no gasten su dinero ahí, el servicio es malo, la comida no estaba buena, las habitaciones están viejas.

2025 年 8 月入住 4 晚

4/10 很差

kassandra

团体旅客

2025 年 8 月 17 日

不满意：清洁度、服务设施、住宿条件和设施

I booked 2 rooms for 4 of us. One room had been leaking the whole time so our whole washroom was always soaked , toilet broke (flush handle) , my friend was very sick so she was stuck in the room. I called and asked for extra blankets one night as housekeeping took my sheets and only my friend had sheets - sat outside our room for over 1.5hrs waiting for these blankets. Booked a dinner that the “building manager” had said was included - then upon checkout was charged $200cad for their “included” dinner. Would never have booked it. Always out of something at the beach area. Second room was infested with cockroaches. Upon checking out we had called for help with our luggage’s and waited over 40 mins so had to haul them ourselves which would have been whatever except for the staff laughing at all of us struggling with our luggage’s. Finally at main lobby one lady take us to multiple spots as she didn’t even know what she was doing. My sick friend had tipped the housekeeper extra to stay a little past check out and she said it would be okay - upon checkout was charged extra for overstaying. They “couldn’t track down the housekeeper” Tours are overpriced at the stands as when looking online we were able to book them cheaper by $40 a person. Performers at the kinky club were great on a Saturday , the other days are not really anything special and then kick you out by 11:30 blasting the full lights at you and telling you to leave. I will not be returning or recommend

2025 年 8 月入住 7 晚

10/10 超赞

Gustavo

2025 年 8 月 16 日

满意：清洁度、员工和服务、住宿条件和设施

Todo bien

2025 年 8 月入住 6 晚

2/10 糟糕

enrique silva

与家人及幼儿出行, 与家人出行, 团体旅客

2025 年 8 月 16 日

满意：员工和服务

不满意：服务设施

Unfortunately all the recently bad comments are true, I went around 6 years ago and everything was perfect, food, amenities, property, staff, but now everything is bad, starting with the food, food sucks! I’m never coming back again, sad but true.

2025 年 8 月入住 5 晚

10/10 超赞

Carlos

与家人出行

2025 年 8 月 15 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Loved the live entertainment and shows available. The hotel was beautiful and the service was outstanding. My family wants to come back to this hotel.

2025 年 8 月入住 8 晚

10/10 超赞

Luisa Ramos

与家人出行

2025 年 8 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Nos encantó todo lo del hotel!! La amabilidad de todos los empleados, la comida estuvo bien y todas las dudas que tenías las Solucionaban con mucha amabilidad y una Sonrisa !! Nos enamoramos del hotel!!!

2025 年 8 月入住 4 晚

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