They sent us to different hotel and it was dirty and asking for more money to switch rooms
allan
2025 年 4 月入住 6 晚
10/10
En general todo bien
Antonio
2025 年 5 月入住 2 晚
10/10
Ein toller Aufenthalt – wir kommen auf jeden Fall wieder! Anfangs gab es ein kleines Problem, da unsere Buchung über Expedia nicht gefunden wurde. Der Mitarbeiter vor Ort hat sich jedoch schnell darum gekümmert, und schließlich haben wir unser Zimmer wie geplant erhalten.
Ceyhun
2025 年 5 月入住 1 晚
10/10
The staff was great very helpful, however I felt at times particularly after check in they where not very accommodating to our needs after traveling all night and our kids were very tired and falling asleep while they where trying to make a sale and trying to get us to join some sort of time share crap. The staff after that was great. I would definitely recommend and go back any time.
Elmer Eric
2025 年 4 月入住 7 晚
10/10
Todo muy bien
Danny
2025 年 5 月入住 4 晚
8/10
Creo que el all inclusive no aplica todo realmente allá quieren poner otras cosas
Asley Meneses
2025 年 4 月入住 4 晚
6/10
SOBREVENDIERON LAS HABITACIONES Y ME HICIERON ESPERAR MUCHO TIEMPO PORQUE NO HABIA UNA HABITACION ASIGANDA PARA MI, TRAIA A MENORES DE EDAD Y UNA PERSONA MAYOR.
Fabiola
2025 年 5 月入住 1 晚
2/10
The hotel is not what was expected. The rating is more like a 2 star. The hotel rooms are very unacceptable and a dirty hotel. U can never reserve the restaurants and when trying to serve u never get confirmation. The rooms are nasty and nothing works in them.
nada
2025 年 5 月入住 4 晚
10/10
Execelent
Camila
2025 年 4 月入住 3 晚
4/10
First of all I book for oasis palm and got sent to the other hotel. All most all the restaurants were closed. Only buffet was open. You couldn't even get a reservation for the other restaurants. We stayed there for 4 nights and not one night we were able to get a reservation for a restaurant. I would not recommend that hotel to anyone and we will not be coming back there
Carolina
2025 年 4 月入住 4 晚
10/10
We had an amazing stay at this all-inclusive resort! The beach was beautiful and relaxing, and there was always something fun to do. My kids and I had a blast- there were great activities during the day and a different show every night that kept us entertained. The staff was friendly, the food was tasty, and everything was well organized. A perfect family getaway
Nataliya
2025 年 3 月入住 6 晚
6/10
We had to upgrade to The Sens Hotel to get better room and access to more restaurants for dining.
Beshoui
2025 年 4 月入住 5 晚
10/10
Great beach
klodjana
2025 年 4 月入住 4 晚
8/10
analia
2025 年 4 月入住 5 晚
6/10
I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages.
Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel
Ruben
2025 年 4 月入住 3 晚
2/10
All they focus on was the timeshare. We were not able to reserve for any restaurants and they did not even offer any drinks at the pool. Also, they did not have room service. I would not recommend to nobody, I've stayed at better hotels with cheaper prices.
Patricia
2025 年 4 月入住 3 晚
6/10
Menagment is terrible and complicated while stuff is amazing. A lot of ridiculous rules without any flexibility.
Boris
2025 年 4 月入住 8 晚
8/10
Family friendly
Ahmed
2025 年 4 月入住 3 晚
10/10
FOOD AND RESTAURANTS IN THE HOTEL WERE SUPER CLEAN AND FANCY. FOOD WAS DELICIOUS.
Betzy
2025 年 3 月入住 4 晚
2/10
The beach was filthy, so were the chairs . Not enough for you to sit.
Everyone in my group got food poisoning, including about 7 other people we talked to. Wasn’t a pleasant stay .
Hannah
2025 年 3 月入住 7 晚
4/10
Nothing
Safawo
2025 年 4 月入住 3 晚
2/10
worst
do not go
Ramtin
2025 年 3 月入住 5 晚
10/10
Jonathan Abraham
2025 年 3 月入住 3 晚
8/10
The staff was very friendly and accommodating. The rooms were clean. It’s a very family friendly hotel the kids had good fun. Right on the beach so that was nice .
Dhafir
2025 年 3 月入住 4 晚
2/10
He got sick for 2 days had food poisoning, the fruits were out temperature , the buffet in general was not tempting correct,