6/10 一般
Lizane
与配偶出行
2025 年 8 月 12 日
满意：服务设施，员工和服务
不满意：住宿条件和设施
For 1 there was construction going on while I was there and it was supposed to close the following week, had I would have know. I would never have booked there. Secondly, upon arriving the whole resort had a sewer/seaweed smell that was difficult to ignore, even in the main dining buffet. Once we did check in we were immediately hounded to do a “vacation club” meeting where we were promised all kind of incentives to sit through a 1.5 hour presentation. We were accosted both in person, by phone to go to the presentation; it was way too pushy for my taste, we walked past the airport timeshare hounds just to be aggressively pursued at the resort. Lastly with the amount of restaurants at this vast resort, the fact that you have to fight to make reservations is incredible inconveniencing. Not only that, the allure of an all inclusive resort is that you can just show up and be catered to but not here; if you can’t make a reservation early enough there will be no availability and if you show up late to your reservation, you will be turned away and be forced to go to the buffet. The buffet options are not bad at breakfast but extremely limited during dinner, and very disappointing if you were expecting a nice dinner. All in all the size and the options of pools, restaurants and rooms are nice but changes could be made to take the overall experience from average to exceptional.
Lizane
2025 年 8 月入住 4 晚
