Royalton 隐居处 Riviera Cancun, An Autograph Collection 全包度假村- 仅限成人

Q: Royalton 隐居处 Riviera Cancun, An Autograph Collection 全包度假村- 仅限成人有游泳池吗？

是的，此住宿设有2 个室外游泳池。住宿将于 2025 年 8 月 18 日至 2025 年 12 月 6 日期间对游泳池进行装修（结束日期可能会有变化）。

Q: Royalton 隐居处 Riviera Cancun, An Autograph Collection 全包度假村- 仅限成人允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: Royalton 隐居处 Riviera Cancun, An Autograph Collection 全包度假村- 仅限成人的停车费是多少？

该住宿免费提供自助停车和代客停车。

Q: 何时可在Royalton 隐居处 Riviera Cancun, An Autograph Collection 全包度假村- 仅限成人办理入住？

开始办理入住：15:00；停止办理入住：00:00。

Q: Royalton 隐居处 Riviera Cancun, An Autograph Collection 全包度假村- 仅限成人提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮（需遵守相关限制），活动包括：排球、舞蹈课程、瑜伽课程等等。

Q: Royalton 隐居处 Riviera Cancun, An Autograph Collection 全包度假村- 仅限成人的地址在哪里？

这家海滩住宿位于莫雷洛斯港、毗邻高尔夫球场，距离女人岛西岸，坎昆角和尼祖克国家公园和莫雷洛斯港礁国家公园只有几步路。而且，月宫高尔夫俱乐部 和 大玛雅河岸奥特莱斯距离酒店不到 10 公里。

10/10 超赞

Ricardo

与家人出行

2025 年 9 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Buen servicio, buena calidad en alimentos

2025 年 7 月入住 3 晚

4/10 很差

Ashley

2025 年 9 月 8 日

不满意：清洁度、员工和服务、住宿条件和设施

Horrible customer service

2025 年 6 月入住 6 晚

4/10 很差

Margarita

2025 年 9 月 2 日

2025 年 5 月入住 4 晚

2/10 糟糕

Kyle

2025 年 8 月 31 日

2025 年 7 月入住 4 晚

4/10 很差

Emelis

2025 年 8 月 23 日

满意：员工和服务，清洁度

Ikjj

2025 年 8 月入住 3 晚

10/10 超赞

Valerie Vanessa

与家人出行, 团体旅客

2025 年 8 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Everything was perfect! Drinks, food, vibes! Music is needed for the pool area, other than that I have no complaints

2025 年 8 月入住 3 晚

10/10 超赞

Sherif

团体旅客

2025 年 8 月 21 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Yes

2025 年 8 月入住 4 晚

10/10 超赞

Ana Lushia

与配偶出行

2025 年 8 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Excelente todo, a pesar de que nos tocó entrar la última semana antes de empezar su remodelación nos pareció un hotel bastante conservado y con muy buen aspecto. El servicio del personal fue una maravilla y toda la comida riquísima

2025 年 8 月入住 4 晚

4/10 很差

Edwin Daniel

与配偶出行

2025 年 8 月 20 日

满意：服务设施，清洁度

El personal de atencion al cliente no tienen la información correcta

2025 年 8 月入住 5 晚

4/10 很差

Andrea

2025 年 8 月 19 日

不满意：住宿条件和设施，清洁度

I came home with bedbug bites , I wish I could upload the pictures and put this in my first review before I submitted it .

2025 年 8 月入住 3 晚

10/10 超赞

Elizabeth

与配偶出行, 团体旅客

2025 年 8 月 19 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Lots of food options. Property was huge. LOTS of walking. The beach wasn’t the prettiest but the pools make up for the beach. Excursions can be easily booked at the property. Having a coffee shop on site was a great perk. We were there Thursday- Sunday. Resort was not crowded but probably because the property is supposed to close Monday Aug 18 for a couple of months for renovations. I’d book again.

2025 年 8 月入住 4 晚

6/10 一般

Naica

2025 年 8 月 18 日

满意：住宿条件和设施，清洁度

2025 年 8 月入住 5 晚

2/10 糟糕

Sadie Josephine

与配偶出行

2025 年 8 月 18 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Property was under construction they did not mention that when I booked and most restaurants was closed due to this I checked in on check in day and then left the following day due to the noise and not being able to enjoy myself I expressed this to the lady and they said I didn’t

2025 年 8 月入住 4 晚

2/10 糟糕

Jason Emmanuel

2025 年 8 月 18 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Felt trapped no Ubers available taken advantage of by over charging at transportation

2025 年 8 月入住 3 晚

6/10 一般

YELITZA DE LA

与家人出行

2025 年 8 月 18 日

不满意：住宿条件和设施，服务设施

Ivan a cerrar la propiedad nunca lo informaron yopague diamante y todo era un asco

2025 年 8 月入住 4 晚

10/10 超赞

kevin，BROOKLYN

2025 年 8 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great service all around! I recommend the swim up room just for the calm private vibe. Food was good and I got to relax! Looking forward to coming again especially with the new renovations about to happen for the next few months. 5🌟’s

2025 年 8 月入住 2 晚

8/10 还可以

Tiffany

2025 年 8 月 17 日

满意：员工和服务，清洁度

Would like to see more food options for people that don't eat beef or pork

2025 年 8 月入住 3 晚

4/10 很差

Jillian

与配偶出行

2025 年 8 月 16 日

不满意：员工和服务、服务设施、住宿条件和设施

While the resort was beautiful many pieces of it were falling apart. The pool tiles were coming apart and cut my finger. Majority of the staff were rude, except for the bartender Josefat at the hideaway portion. The drinks were not that well, almost as if the liquor was watered down. It was very difficult to make revelations at the resort as they always redirected you to the app that did not work. There was very limited activities to do at night, but the singers presented were great.

2025 年 8 月入住 6 晚

10/10 超赞

franklin k

2025 年 8 月 16 日

满意：清洁度、员工和服务、住宿条件和设施

My room was lovely the swim up pool was the greatest

2025 年 8 月入住 4 晚

8/10 还可以

LaTonya

团体旅客

2025 年 8 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff made the stay amazing. The anesthetics were nice, but it is in need of a renovation. The tubs are not convenient for space purposes.

2025 年 8 月入住 4 晚

2/10 糟糕

Patricia

2025 年 8 月 14 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

It’s a taxi mafia on this property BEWARE. DO NOT. BOOK

2025 年 8 月入住 3 晚

10/10 超赞

Blake

2025 年 8 月 13 日

满意：清洁度、员工和服务、住宿条件和设施

We absolutely loved this property and will be coming back as soon as they reopen after their six month renovation

2025 年 8 月入住 3 晚

2/10 糟糕

Brittanee Sue

与家人出行, 团体旅客

2025 年 8 月 13 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Horrible beds, roaches and staff acted annoyed when asked questions. Property is ran down and staffing was minimal - not a resort we would come back too.

2025 年 8 月入住 7 晚

6/10 一般

Lizane

与配偶出行

2025 年 8 月 12 日

满意：服务设施，员工和服务

不满意：住宿条件和设施

For 1 there was construction going on while I was there and it was supposed to close the following week, had I would have know. I would never have booked there. Secondly, upon arriving the whole resort had a sewer/seaweed smell that was difficult to ignore, even in the main dining buffet. Once we did check in we were immediately hounded to do a “vacation club” meeting where we were promised all kind of incentives to sit through a 1.5 hour presentation. We were accosted both in person, by phone to go to the presentation; it was way too pushy for my taste, we walked past the airport timeshare hounds just to be aggressively pursued at the resort. Lastly with the amount of restaurants at this vast resort, the fact that you have to fight to make reservations is incredible inconveniencing. Not only that, the allure of an all inclusive resort is that you can just show up and be catered to but not here; if you can’t make a reservation early enough there will be no availability and if you show up late to your reservation, you will be turned away and be forced to go to the buffet. The buffet options are not bad at breakfast but extremely limited during dinner, and very disappointing if you were expecting a nice dinner. All in all the size and the options of pools, restaurants and rooms are nice but changes could be made to take the overall experience from average to exceptional.

2025 年 8 月入住 4 晚

8/10 还可以

Calvin Lamont

2025 年 8 月 12 日

2025 年 7 月入住 3 晚

Royalton 隐居处 Riviera Cancun, An Autograph Collection 全包度假村- 仅限成人

Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only

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