This is the worst resort I’ve ever stayed at in Cancun. You actually have to take a shuttle to the beach every day, and dinner requires a reservation in advance. If you don’t have one, you’ll have to wait until the restaurant is nearly empty, which usually takes about 3 hours. There’s basically nothing to do at night, and by 10 PM, you’re left with no choice but to go back to your room and sleep. 😪 It couldn’t get any worse.
JinQi
2024 年 12 月入住 4 晚
10/10 超赞
Hui
与配偶出行
2024 年 10 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very good
Hui
2024 年 10 月入住 4 晚
10/10 超赞
Mariane
团体旅客
2025 年 5 月 27 日
满意:服务设施,清洁度
All the hotel employees was extremely friendly. Hotel is new, beautiful decoration, nice amenities. I was afraid to book this hotel because is not in front at the beach but they have a free shuttle to the beach every 20min. At the beach they have a pool, bar and restaurant. Totally worth to stay.
Mariane
2025 年 5 月入住 3 晚
10/10 超赞
Arnulfo
团体旅客
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Excelente propiedad, todo al alcance sin grandes distancias, buena vista en las cómodas habitaciones, buen buffet (mejorable), buen restaurante Oisshi y Mediterráneo..
Arnulfo
2025 年 5 月入住 4 晚
4/10 很差
Yadira
团体旅客
2025 年 5 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Too expensive to not have a walkable access and restaurants are not that good
Yadira
2025 年 5 月入住 1 晚
10/10 超赞
Amanda
与配偶出行
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Everyone was great
Amanda
2025 年 5 月入住 2 晚
10/10 超赞
Cristina
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
The staff is amazing
Cristina
2025 年 5 月入住 4 晚
10/10 超赞
Christiana
与配偶出行
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
the staff was extremely friendly, transportation services were great and everything was smooth
Christiana
2025 年 5 月入住 5 晚
8/10 还可以
Christine
团体旅客
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Needs more smoking areas
Christine
2025 年 5 月入住 4 晚
6/10 一般
Mariela Ines Garcia
与配偶出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
The food and drinks were very good and the resort looked very nice. Luis at the Vantage Club bar was amazing! However, we experienced a lot of issues with management. First, we received our room 35 minutes late and had to wait an hour to have our luggage brought up to the room. Our room had issues in the bathroom and the floor was flooded. They were quick to assign us to a different room and the concierge promised us a “surprise” at dinner to make up for the hurdles but we never received anything.
Mariela Ines Garcia
2025 年 5 月入住 3 晚
10/10 超赞
Eloisa
与家人出行
2025 年 5 月 26 日
满意:清洁度
Great place and great service.
Eloisa
2025 年 2 月入住 4 晚
10/10 超赞
Edwing Gabriel
与配偶出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
No me gustó que el baño no tuviera una puerta, me causó incomodidad con mi pareja.
Edwing Gabriel
2025 年 5 月入住 2 晚
8/10 还可以
Nyresha
与配偶出行
2025 年 5 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
The property is beautiful.. Just make sure you book Amstar so you can go have fun ! The resort doesn’t have any entertainment until night time when they have DJ plays music. Also the food was OK.
Nyresha
2025 年 5 月入住 4 晚
10/10 超赞
Quintina
与配偶出行
2025 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved this resort! I stayed there for 4 nights. The staff is very friendly and they make you feel right at home. From the receptionist to the bartenders, the service is TOP TIER! This resort is not a party resort. Please don’t book if you are looking to party hard. They play music by the pool but the crowd is more laid back. It’s a great choice if you are looking to relax but still have a good time. The drinks are were amazing. The food from the buffet was OK. I was ready to get back home to some good food! The resort is very clean. I had a bay view suite and it was very spacious. They have another side that’s not open yet so they were doing construction but that didn’t bother us. It’s really a beautiful property and well worth the money!
Quintina
2025 年 5 月入住 4 晚
10/10 超赞
Natasha
团体旅客
2025 年 5 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Beautiful property with good food
Natasha
2025 年 5 月入住 3 晚
10/10 超赞
Gaurav
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing property and amazing service by the staff. There were plenty of food options available and food was really really good, specially the Mexican Food truck and the French restaurant. There were enought activities to keep the guests busy. Would love to visit again
Gaurav
2025 年 5 月入住 2 晚
10/10 超赞
Durnsta,Suffern
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing resort! Will definitely book again
Durnsta
2025 年 5 月入住 4 晚
8/10 还可以
Alimot
与家人出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great resort
Alimot
2025 年 5 月入住 3 晚
10/10 超赞
Douglas Steve
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is definitely the best all inclusive hotel in Cancun, food, drinks, atmosphere, and beach club we’re all top notch, highly recommend!!! Me and wife loved it
Douglas Steve
2025 年 5 月入住 4 晚
4/10 很差
Hilary
团体旅客
2025 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
The property is beautiful. Not a party hotel. Good for relaxation. However, food was not the best and restaurants and bars had early closing times. Room service had a limited selection of food that resembled dog food. Drinks were watered down and limited selection of spirits. This inclusive didn’t feel all inclusive especially if you have to upgrade just to have access to the roof top pool and bar.
Hilary
2025 年 5 月入住 3 晚
10/10 超赞
Stephanie
团体旅客
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love everything about this hotel . Very nice stay , clean !
Stephanie
2025 年 5 月入住 2 晚
10/10 超赞
Dante
与配偶出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff amazing food great service great no complaints