金凤凰Hyatt酒店成人岛（含全餐）有游泳池吗？

是的，此住宿设有2 个室外游泳池。

金凤凰Hyatt酒店成人岛（含全餐）住宿费用是多少？

截至 2025 年 10 月 15 日，我们找到的金凤凰Hyatt酒店成人岛（含全餐） 2 位成人 1 晚最低价是 US$345.73（不含税费），入住日期是 2025 年 11 月 1 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

金凤凰Hyatt酒店成人岛（含全餐）允许宠物入住吗？

是的，金凤凰Hyatt酒店成人岛（含全餐）允许携带狗狗入住（总共可携带不超过 1 只宠物），每只宠物限重 10 公斤。将收取每只宠物每晚 USD 65 的费用。服务类动物免费。可能存在部分限制条件，请联系住宿方了解更多信息。

金凤凰Hyatt酒店成人岛（含全餐）的停车费是多少？

该住宿免费提供自助停车和代客停车。

何时可在金凤凰Hyatt酒店成人岛（含全餐）办理入住？

开始办理入住：15:00；停止办理入住：00:00。在限定时间内可安排延迟入住。

何时可在金凤凰Hyatt酒店成人岛（含全餐）办理退房？

退房时间为 12:00。延迟退房会收取费用（视客房供应情况而定）。

金凤凰Hyatt酒店成人岛（含全餐）提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮，活动包括：浮潜、划皮艇、划船/划独木舟等等。

金凤凰Hyatt酒店成人岛（含全餐）的地址在哪里？

此全包住宿坐落在饭店区，步行即可走到尼库普特海湾和伊贝罗斯塔坎昆高尔夫球场。距离海豚海滩 0.6 公里。

金凤凰Hyatt酒店成人岛（含全餐）

Q: 金凤凰Hyatt酒店成人岛（含全餐）有游泳池吗？

是的，此住宿设有2 个室外游泳池。

Q: 金凤凰Hyatt酒店成人岛（含全餐）的停车费是多少？

该住宿免费提供自助停车和代客停车。

街区简介

金凤凰Hyatt酒店成人岛（含全餐）地处坎昆的饭店区，毗邻高尔夫球场，并且靠近私人海滩。如果您的日程安排包括购物，La Isla购物中心和坎昆港口码头镇中心购物中心肯定值得一逛，若想欣赏当地自然景观，可以探索海豚海滩和女人岛西岸，坎昆角和尼祖克国家公园。想在镇上参加一场活动或游戏？来看看绿洲体育场或Andres Quintana Roo Stadium (安德烈斯·金塔纳罗奥州体育场)都有哪些好玩的。想尽兴享受水上运动？您可以在住宿附近体验划皮艇和浮潜。

访问我们的坎昆旅行指南

8/10 还可以

Jinxi，East Hampton

与配偶出行

2025 年 10 月 2 日

满意：清洁度、员工和服务、住宿条件和设施

都很好

2025 年 9 月入住 5 晚

6/10 一般

IVY

团体旅客

2024 年 12 月 6 日

不满意：住宿条件和设施

沙灘要坐車去不方便，沒有泡熱汤的泳池，餐廳每一家都等很久，而且泳池后方的湖邊很臭，帶了三十多人去沒有人说好。

2024 年 12 月入住 4 晚

2/10 糟糕

JinQi

与配偶出行, 团体旅客

2024 年 12 月 6 日

不满意：清洁度、服务设施、住宿条件和设施

This is the worst resort I’ve ever stayed at in Cancun. You actually have to take a shuttle to the beach every day, and dinner requires a reservation in advance. If you don’t have one, you’ll have to wait until the restaurant is nearly empty, which usually takes about 3 hours. There’s basically nothing to do at night, and by 10 PM, you’re left with no choice but to go back to your room and sleep. 😪 It couldn’t get any worse.

2024 年 12 月入住 4 晚

10/10 超赞

Hui

与配偶出行

2024 年 10 月 30 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

very good

2024 年 10 月入住 4 晚

10/10 超赞

Lessly Aime Rangel

与配偶出行

2025 年 10 月 15 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Had an absolutely amazing and wonderful experience! I loved the hotel and the food was amazing! Will be coming back! The customer service was excellent! Everything was 10/10!

2025 年 10 月入住 5 晚

10/10 超赞

Nicholas

与配偶出行

2025 年 10 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I enjoyed our 7 night stay, Angle is funny, good service & also Rumbia at beach club

2025 年 10 月入住 7 晚

10/10 超赞

Mercy

与家人出行, 与配偶出行

2025 年 10 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

OVERALL, WONDERFUL EXPERIENCE.RECOMENDED TO FRIENDS AND FAMILY.

2025 年 10 月入住 3 晚

10/10 超赞

Angel

2025 年 10 月 13 日

满意：清洁度、员工和服务、住宿条件和设施

Yes

2025 年 10 月入住 3 晚

8/10 还可以

Nicholas

与配偶出行

2025 年 10 月 13 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I enjoyed the stay, just wish there was an areas to hangout inside with a sports bar other than the indoor lobby area. Limited dining, especially if you woke up late and didn’t set a reservation

2025 年 9 月入住 7 晚

8/10 还可以

Michael

与配偶出行

2025 年 10 月 13 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Dinner was amazing. View was beautiful and the staff was great

2025 年 10 月入住 3 晚

8/10 还可以

Joyce Ann

2025 年 10 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Clean room. The room service and the staff were collectively nice. The restaurant options were minimal. The buffet closed early all 3 nights which limited my experience when it came to the food. That was very upsetting. I also didn’t appreciate that I wasn’t told every night they would spray bug spray on the outside areas of the resort and it hovered over the balconies. It looked like smoke or fire and when I asked the staff, I got the runaround multiple times. Until finally I decided to go to the front desk and ask politely. The mosquitoes at night are definitely an issue. They didn’t advise guests to walk inside while spraying and I didn’t appreciate that. I was very concerned with the air quality I was breathing in. The beach club was nice but again the restaurant was closed and the staff made it difficult to accommodate any type of vegetarian meal.

2025 年 9 月入住 3 晚

10/10 超赞

Lingzhi

2025 年 10 月 11 日

满意：清洁度、员工和服务、住宿条件和设施

Very nice to stay

2025 年 10 月入住 3 晚

10/10 超赞

CHRISTIAN

2025 年 10 月 10 日

满意：清洁度、员工和服务、住宿条件和设施

Excellent place

2025 年 10 月入住 4 晚

8/10 还可以

Andrea

与家人出行

2025 年 10 月 10 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The room was a very clean, such a beautiful view. The bartenders were amazing. I love the beach club that was included. I thought that was pretty cool. Didn’t have anything bad to say I wish it would’ve been more restaurant options because they do fill up fast.

2025 年 10 月入住 2 晚

8/10 还可以

Au

与配偶出行

2025 年 10 月 9 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very friendly and hospitable staffs. Room has a little smell but was resolved. Everything else was clean and nice

2025 年 10 月入住 3 晚

10/10 超赞

Oto-Obot Emmanuel

与配偶出行

2025 年 10 月 9 日

满意：清洁度、员工和服务、住宿条件和设施

Hyatt Vivid Grand Island Cancun was absolutely unforgettable! The resort offers a perfect mix of relaxation and fun, with a daily lineup of activities that kept us entertained from morning to night. From poker nights to pool and beach volleyball, aquaerobics, and lot more - there was never a dull moment. A huge shoutout to Orlando and Caesar, who led most of these activities with such enthusiasm and energy. They made every game feel like a party and created a welcoming, fun environment for all guests to join in. Whether we were playing volleyball or just chatting poolside, they made us feel like VIPs. The food was also outstanding, with plenty of variety and flavor - but Oshii, the Japanese restaurant, was by far my favorite with a beautiful rooftop view, My wife's favorite was Le Lys, the French restaurant. The flavors, presentation, and atmosphere were top-notch. Overall, this resort checks every box for an amazing vacation - fun activities, incredible staff, and delicious dining. We can't wait to come back!

2025 年 9 月入住 6 晚

8/10 还可以

Crystal

与配偶出行

2025 年 10 月 8 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff was VERY attentive, friendly and helpful during our stay. We were greeted with bag service, a refreshing drink, and a tour of the facility. At the time of our stay, the resort was only half opened so it felt a little small and limited. The resort has a minimalistic, boho style which I tend to appreciate, but it just wasn’t working for me here. The floors are bare concrete which can be nice, but it makes sleeping difficult when there are women clomping around the hallways in dress shoes late at night. I would hope some carpet is installed in the guest room hallways eventually, because being kept awake from hallway noise is annoying for guests who have early flights. Voices also carry MUCH more in bare hallways. I was a bit disappointed by the pool. I love me a good pool, but I found the style boring, and the texture was rough and unpleasant to sit on. The pool water invaded the hot tub turning it into a mini pool with jets. Again, the texture was rough in the hot tub so it was hard to get comfortable and relax. There is a rooftop pool and bar that is only accessible by paying extra. I considered paying for it, but after experiencing the main pool, I am glad I didn’t. The food was good. As a 40-something introvert, I found it hard to relax at this resort. It is high energy and probably meant for a different demographic. I’m sure for extroverts who seek fast paced music and parties during their vacations this place is wonderful! It just wasn’t our style.

2025 年 10 月入住 2 晚

6/10 一般

Andre

2025 年 10 月 8 日

满意：住宿条件和设施，员工和服务

Nice hotel however, the dining options are very limited. I felt like I couldn’t find anything to eat most of the trip.

2025 年 10 月入住 2 晚

10/10 超赞

Ketty

2025 年 10 月 8 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It’s beautiful resort, looks clean and well maintained! Not much activity but if you looking for a relaxation this is definitely a place for you

2025 年 9 月入住 3 晚

10/10 超赞

Sandy

与配偶出行

2025 年 10 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Friendly staff and clean rooms

2025 年 9 月入住 3 晚

10/10 超赞

Nicole，Brooklyn

2025 年 10 月 7 日

满意：清洁度、员工和服务、住宿条件和设施

Angel in entertainment .. Denise on rooftop .. the bars the staff everything was A plus

2025 年 10 月入住 4 晚

4/10 很差

Joshua

与配偶出行

2025 年 10 月 7 日

满意：清洁度

不满意：员工和服务

My wife and I came here to celebrate her birthday weekend, and we did not enjoy it at all. Firstly, there’s an unpleasant smell that lingers around the pool area. I’m not sure if the smell if from the bay, or what it maybe be from, but it was certainly unpleasant. Second, the staff always seemed annoyed, and at times were rude, whenever we asked for towels, resort information, etc. One particular instance, we asked a pool attendant named “G uillermo” for towels to dry ourselves off, and he basically told me to get them myself from the other side of the pool. All I did was say, “okay” and proceeded to get towels for my wife and I. Once I made it over to the side of the pool that had towels, he proceeded to tell me to leave the towels I got because he placed them there for someone else, and to find other towels elsewhere. A following incident occurred at the restaurant “Oishii”, we were sat and our order was not taken until 10 minutes of us sitting there. Our waiter was basically nowhere to be found all throughout our dining experience. Lastly, we arrived at “Fresco Ceviche” about 30 minutes prior to closing, and the person who was in charge of seating us met us with a nasty attitude. We have never experienced such disrespect and any other resort we have ever been too. Our last night there we just decided to stay in and order room service, to avoid any unnecessary negative interactions. The only person who made our experience bearable was a bellman named “Os car.”

2025 年 10 月入住 4 晚

10/10 超赞

Lyndeisha

与配偶出行

2025 年 10 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This was the absolute best stay, I did not have one bad meal during my whole trip. The staff were extremely polite and accommodating. Transportation to surrounding areas were convenient. I especially enjoyed the beach club but shuttle system not so much but it was not unbearable. I can’t wait to return again!

2025 年 8 月入住 4 晚

10/10 超赞

Franchesca

与配偶出行

2025 年 10 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Me encanto todo del hotel , los trabajadores son muy amables y educados! La comida y los tragos muy rico! Acabo de irme y ya quiero regresar!! Love Hyatt Vivid Grand Island

2025 年 10 月入住 4 晚

10/10 超赞

Nicole

与家人出行

2025 年 10 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I loved everything about Hyatt vivid I will most definitely be visiting again and recommended to my friends

2025 年 10 月入住 2 晚

金凤凰Hyatt酒店成人岛（含全餐）

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

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Vantage Club Junior Suite Bay View Double Bed

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Vantage Club Jr Suite Golf & Ocean View Double Bed

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Vantage Club Corner Suite Bay View King Bed

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Vantage Club Junior Suite Bay View King Bed

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Vantage Club Master Suite Bay View King Bed

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Vantage Club Master Suite Golf & Ocean View King Bed

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Vantage Club Premium Suite Golf & Ocean View King Bed

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Junior Deluxe Suite Golf View Double Bed

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Junior Deluxe Suite Bay View King Bed

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Premium Jr. Suite Golf View King Bed

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