This is a great hotel but if you are traveling with wheel chair or walker the hotel really need to figure out how yo get an elevator to the pool area from the rooms .the ramps the offer are to incline that if your not strong enough you can lose grip and have an accident!!!! Food was great waiter awesome Leonardo and Francisco from the main buffet are spectacular. No AC in the pizza place thatsuvks
Abraham
2025 年 5 月入住 5 晚
4/10
I didn`t like the bad attitude of the cleaning and restaurant staff!! very rude.
The air conditioning doesn`t work in several areas, most importantly restaurants. Eating and sweating constantly makes the food unenjoyable.
The food is sometimes good, but onthe last day I got sick to my stomach. I came home and still have severe diarrhea. We`ll never go to Oasis again. XXXXXXXXXXX
ADOLFO
2025 年 5 月入住 4 晚
10/10
Excellent
Abdulrahman M
2025 年 5 月入住 5 晚
2/10
- Check in took w
Our first room was dirty, had brown stains on the bedding and curtains. The smell of moist and mold was bad, I tried not to breathe deeply.
Tetiana
2025 年 5 月入住 8 晚
8/10
Good
Miguel
2025 年 5 月入住 4 晚
8/10
Mucho tiempo de espera para comer y lo espectáculos. Muy pobres
Victor Hugo
2025 年 5 月入住 3 晚
10/10
Is good for money, there is probable more fancy all inclusive but this is good for price. Room are little old but don't smell bad or something and hygienes is good so will recommend is fun for kids. Has many restaurants to change feel like in small town
Borko
2025 年 5 月入住 6 晚
2/10
Need more food options
Argenis
2025 年 5 月入住 1 晚
10/10
Comida delicioso
Marshall
2025 年 5 月入住 3 晚
4/10
Para el precio que manejan esta horrible, el personal siempre limitándote en todo, desde la recepción para entrega de habitaciones te citan 3:30 pm y terminan dándote tu llave hasta las 5 o más….
Los restaurantes muy llenos y su personal limitándote a pedir solo lo que ellos quiera y forzándote a comprar vino en especial en el restaurante llamado MAKITACO.
Me llevo una mala experiencia del lugar, no regresaría nunca.
Alexis
2025 年 5 月入住 2 晚
8/10
Servicio excepcional del personal.
Habitación doble solo me dejaron 3 toallas, no había minibar, albercas de niños exterior parecía que no las limpiaban
Mario Alberto
2025 年 5 月入住 1 晚
6/10
Too crowded, but it was a good option. good beach site and nice view of cancun
Paola
2025 年 4 月入住 2 晚
10/10
Pasamos unas vacaciones muy agradables
Nos atendieron muy bien y cumplió con todo lo que nos ofrecieron la playa muy bonita y la habitación súper cómoda Estuvimos encantados con el hotel muchas gracias
Ana del carmen
2025 年 4 月入住 3 晚
8/10
Need to do a better job with checking in. 2 hours waiting in line to check in to room.
Victor
2025 年 4 月入住 3 晚
10/10
Había leído varios comentarios negativos. Pero mi experiencia fue buena a para ir en familia. El entretenimiento, el personal, al All Inclusive, está súper bien. Definitivamente sí regresaría.
Gabriela
2025 年 4 月入住 4 晚
8/10
Habitaciones e instalaciones antiguas, alimentos bien.
Ernesto
2025 年 4 月入住 3 晚
10/10
Todo excelente 👍
Roberto
2025 年 4 月入住 2 晚
2/10
Would not stay again - more than an hour to check in and room not ready. Have to come back and line up for key two hours later. Lift doesnt work so had to either wait20minutes for the line for the only lift working or climb seven stories to our room.
Larnaca
2025 年 4 月入住 1 晚
8/10
Accecibilodad
Olga
2025 年 4 月入住 1 晚
2/10
The photos on Expedia are misleading — many are from the neighboring Sens property, which is also owned by Oasis. When you arrive, you’re faced with limited dining options, long lines (sometimes over an hour just to eat), and some restaurants require reservations. Access to certain pools and restaurants is also restricted unless you pay for an upgrade. They blame Expedia for the confusion but still pressure you to upgrade.
They also push timeshares aggressively, which is frustrating. The poolside bar on the Oasis side was filthy — definitely not a place you’d want to eat or drink from.
I don’t recommend this resort or any Oasis property. They constantly try to charge extra for everything. I upgraded just to get decent food, but my room stayed the same. If you want a relaxing vacation, book somewhere else.
Sandra Ribeiro
2025 年 4 月入住 4 晚
4/10
The service very bad there was not many employee for restaurants we had to wait in a long line to eat.