Occidental Costa was walkable and had easy access to the XCaret Ferry. We used the ferry to go to Isla Mujeres which was a magical place. The food at the property was very good from the buffet and the on-site restaurants which the latter required reservations. For the daytime there were various activities such as pool volleyball, aqua aerobics, cards, and stretching. Roger and Regina were fun activity directors. My boyfriend and I had massages at the spa which were so relaxing. We also accessed the gym which had all the necessary equpment for a good workout. All and all it was a wonderful week of vacation.
Nikka
2025 年 4 月入住 7 晚
10/10 超赞
Theresa
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Smaller venue which was nice for a quick get away.
Theresa
2025 年 4 月入住 4 晚
10/10 超赞
ELADIO ZURITA
与家人出行
2025 年 5 月 4 日
满意:清洁度、服务设施、住宿条件和设施
Muy bien
ELADIO ZURITA
2025 年 4 月入住 4 晚
10/10 超赞
Dennise
与配偶出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff and very clean. Buffet always had great options!
Dennise
2025 年 4 月入住 4 晚
10/10 超赞
chari
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great. The bathroom in our room 610 smelled a little bad.
chari
2025 年 4 月入住 6 晚
10/10 超赞
Katie
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I just had the best vacation at this exceptional hotel. The staff are excellent, professional and polite they can’t do enough for you and take great pride in their work. Juanita and Sandra waitresses in the bar gave me the royal treatment always giving a warm smile each day and ensuring I always had a cocktail in hand and JJ at the pool area was so friendly and helpful. I was given a free room upgrade overlooking the pool and ocean which was so kind of the amazing reception team who made check in and checkout effortless. The rooms are large and clean and the maids do a fantastic job, whilst the resort is smaller than others you have everything you need here and there is always something going on with activities or entertainment - good vibes all round!, gorgeous beach and very safe for a solo female traveller. The food is very good with a selection of great restaurants and options to choose from. I made friends and memories of a lifetime at this incredible hotel and I can’t sing its praises enough. The only downside is that I had to leave but I’m sure I will return in the future.
Katie
2025 年 4 月入住 7 晚
8/10 还可以
ramy
2025 年 5 月 1 日
满意:员工和服务,清洁度
.
ramy
2025 年 4 月入住 2 晚
10/10 超赞
Olivia
2025 年 4 月 29 日
Esmeralda, the front desk clerk so professional. Jair bottomed very noticeable. Henry the bartender. And Roberto the waitress so kind
Olivia
2025 年 4 月入住 3 晚
8/10 还可以
Adrian
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
La playa no esta como en las fotos, es mas pequeña y no es tan bonita
Adrian
2025 年 4 月入住 3 晚
4/10 很差
Cesia S
2025 年 4 月 29 日
不满意:清洁度
Not my fav
Cesia S
2025 年 4 月入住 4 晚
10/10 超赞
Edwin
与家人出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's a nice place for vacation... I'm coming back
Edwin
2025 年 4 月入住 4 晚
10/10 超赞
Marcus
2025 年 4 月 27 日
满意:员工和服务、服务设施、住宿条件和设施
I loved everything about it!
Marcus
2025 年 4 月入住 2 晚
10/10 超赞
Chunting
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good weather, nice people, beautiful place, unforgettable experience. It was a journey to Maya culture. Thanks to service teams hotel Occidental Costa, transformation MTS, travel agency tour guides, and all of the industrious people in great Mexico.
Chunting
2025 年 4 月入住 7 晚
8/10 还可以
Jennifer Marie
与家人出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was our third time at this resort, and the first time we brought our younger kids. We chose it because I have always felt safe there. The resort is small enough that I felt comfortable having my kids run up to the room if they needed something while we were at the pool or beach. We liked the smaller environment compared to the larger resorts.
Jennifer Marie
2025 年 4 月入住 5 晚
8/10 还可以
Mario
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
If you’re looking for a beach at the resort, it doesn’t exist or it is very small. However, the resort was very clean and the food was good. Staffs are outstanding. Since the bus is cheap and safe, we used it to travel to nice beaches like Playa Delfines- etc
Mario
2025 年 4 月入住 4 晚
10/10 超赞
Jomary
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
El personal de check in un poco hostil, de lo demás excelente
Jomary
2025 年 4 月入住 4 晚
6/10 一般
Jendel,Edmonton
团体旅客
2025 年 4 月 24 日
满意:员工和服务,清洁度
Very outdated. Limited dining. Small beach area
Good staff, very friendly.
Jendel
2025 年 4 月入住 5 晚
10/10 超赞
Labina,Quincy
与家人出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great!
Labina
2025 年 4 月入住 5 晚
10/10 超赞
Mariana,Buffalo
与家人及幼儿出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love my stay... The only thing that i didn't like is the pushy time share people. They talk and talk about want to take you to another resort but we just want to relax and have a good time. Even when we tell them we have plans for the days we are there, they will keep pushing. But everything else was amazing, the pool, the bars, the food, the staff... Love, love it.
Mariana
2025 年 4 月入住 2 晚
6/10 一般
Kamren
与家人出行
2025 年 4 月 22 日
My reservation was for a king bed w/view we were given double beds w/view of a wall. Front desk said they can’t do anything. Very disappointed we paid for something we didn’t get.
Kamren
2025 年 4 月入住 3 晚
8/10 还可以
NOHEMI
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel bonito, buena comida en general, habitaciones cómodas. El personal en su gran mayoría son muy amables. El hotel tiene una excelente ubicación. A unos pasos de la Torre escénica del grupo Xcaret y del embarcadero de donde salen los ferrys a Isla Mujeres. También desde la playa del hotel puedes ver a los barcos piratas de Capitán Hook y los fuegos artificiales que lanzan.
Enfrente del hotel puedes tomar el transporte público que pasa cada 2 o 3 minutos y te lleva por toda la zona hotelera o al centro por 12 pesos. Sin duda, me volvería a hospedar ahí.
NOHEMI
2025 年 4 月入住 3 晚
10/10 超赞
Alicia
与家人出行
2025 年 4 月 21 日
满意:清洁度、服务设施、住宿条件和设施
Had a great time
Alicia
2025 年 4 月入住 2 晚
8/10 还可以
alberto
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They have friendly staff almost all of them are so kind except the people who is in the reception they are kind of rude .