Unfortunately we were not that happy with our stay. Beach was full of sea weeds. That was really stupid. You can’t even go and swim. I am not happy with food and drinks. Food was just okey. Not many veg options. Drinks were the most unpleasant. For example asked for pinacolada. It was premix super sugary liquid with crushed ice. Highly not recommended it guys.
Mandeep
2025 年 5 月入住 3 晚
10/10 超赞
antonio m
与家人及幼儿出行
2025 年 5 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Food , location , the swinming, people are nice and Cesar is an exellent host at the buffet restsurZnt
antonio m
2025 年 5 月入住 6 晚
6/10 一般
fadila
2025 年 5 月 22 日
Need to be more food. Every day same food.No sea food,no beef no pizza.
fadila
2025 年 5 月入住 7 晚
10/10 超赞
Vadim
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The resort is very close to the Luxury Kukulcan Mall and various attractions.
Vadim
2025 年 5 月入住 10 晚
8/10 还可以
Eddy
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Les falta personal pero en términos generales, bastante aceptable.
Eddy
2025 年 5 月入住 6 晚
4/10 很差
Chris
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Me and my family were there for a week and the food has gotten awful! This was out 4th or 5th time there and no choice of meat at the buffet. We had the same pork every night for a week, only sausage with breakfast and it was all bad. Hopefully it gets better or we won't keep going back, sorry
Chris
2025 年 5 月入住 6 晚
2/10 糟糕
Angel Adan Gonzalez
2025 年 5 月 18 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Los policías me exorsionaron y me robaron
Angel Adan Gonzalez
2025 年 5 月入住 5 晚
6/10 一般
Azra
与配偶出行
2025 年 5 月 17 日
满意:员工和服务,清洁度
The food was really bad!
Very limited choices! Same fish every day
No other seafood
No ice cream .
Drinks were so watery .
We will not be coming back here !!
Azra
2025 年 5 月入住 3 晚
2/10 糟糕
melvin a,tampa
与家人及幼儿出行
2025 年 5 月 17 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
La comida no hay variedad de comida
melvin a
2025 年 5 月入住 4 晚
10/10 超赞
Anish Mahendi
与配偶出行
2025 年 5 月 16 日
满意:服务设施
The property was great. Really satisfied with the service
Anish Mahendi
2025 年 5 月入住 4 晚
10/10 超赞
Harshdeep
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Great experience
Harshdeep
2025 年 5 月入住 3 晚
10/10 超赞
Kathy,Wimberley
2025 年 5 月 15 日
满意:服务设施
Ill be back. Sad to leave tomorrow. Excellent staff,great beach,pools are amazing
Kathy
2025 年 5 月入住 1 晚
6/10 一般
Floyd,Clarksville
与配偶出行
2025 年 5 月 15 日
满意:住宿条件和设施,清洁度
Good!
Floyd
2025 年 4 月入住 3 晚
8/10 还可以
Joselyne
2025 年 5 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Very nice resort. Staff was super nice and welcoming
Joselyne
2025 年 5 月入住 6 晚
8/10 还可以
Aneisha
与配偶出行
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was nice and beautiful. However I just wish when you are checking in they inform you that even though everything is all inclusive there are some limitations due to not being a premium member. Other then that I truly enjoyed my time.
Aneisha
2025 年 5 月入住 3 晚
10/10 超赞
Maricela
与配偶出行
2025 年 5 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Me gustó el servicio las instalaciones . Todo .
Maricela
2025 年 5 月入住 3 晚
8/10 还可以
Jose
2025 年 5 月 13 日
满意:住宿条件和设施,清洁度
Overall nice property and experience. Wasn’t a fan that the bars only had one server. Especially the lobby bar. At night when it was the only bar open it took awhile to get a drink. Also, you have to make in person reservations the morning of for dinner. If you missed your time slot you had to go to the buffet. Even when there was open tables available and I was by myself.
Jose
2025 年 5 月入住 4 晚
10/10 超赞
Prajisha
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So lovely experience with staff especially the Mirador restaurant group.. they were so welcoming and caring.. a good bunch of people.. very clean and almost everything was there. Would definitely come back
Prajisha
2025 年 5 月入住 2 晚
8/10 还可以
Louise
与配偶出行
2025 年 5 月 12 日
满意:员工和服务,清洁度
The lounge chairs at the pool area were not clean.food wasn't hot in the buffets like it should of been.the food aways seemed to be the same .
Louise
2025 年 4 月入住 10 晚
2/10 糟糕
Mary Ellen
团体旅客
2025 年 5 月 12 日
不满意:住宿条件和设施,清洁度
Food sucked. Cold and always the same stuff. Outdated. Wont go back.
Mary Ellen
2025 年 5 月入住 4 晚
8/10 还可以
Jorge
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed our stay the hotel’s proximity to the beach was great, the room was lovely, and the pools were a nice bonus. However, only one elevator was working during our visit, which caused long wait times. We also had some trouble with the room key cards constantly deactivating, requiring multiple trips to the front desk for reactivation.
Jorge
2025 年 5 月入住 4 晚
10/10 超赞
Alejandra
与家人出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Tienen muy bien debió y los empleados tratan muy bien a los huéspedes
Alejandra
2025 年 5 月入住 3 晚
8/10 还可以
Sarah
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay great staff
Sarah
2025 年 5 月入住 6 晚
4/10 很差
Patricia
2025 年 5 月 9 日
不满意:清洁度、员工和服务、住宿条件和设施
They need renovations.
The shower came out cold.
They didn’t clean my room twice.
I had tons of issues with the room key.
It did not open the door.
Very poor food selection.