Overall, the experience was good-ok. The food was ok, nothing incredible, room service was always late. The Alma restaurant was the best one and the omeletes on the breakfast too.
The beach was great and so was the pool!
MARIA GRAZIA DIAZ
2025 年 5 月入住 6 晚
8/10 还可以
Arielle
团体旅客
2025 年 5 月 27 日
满意:住宿条件和设施,清洁度
Property was beautiful. Food was not great but edible. Most of the staff was nice.
Arielle
2025 年 5 月入住 4 晚
10/10 超赞
Richard
与配偶出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Amazing i highly recommend
Richard
2025 年 5 月入住 4 晚
4/10 很差
Alexa
2025 年 5 月 25 日
不满意:住宿条件和设施,服务设施
No hot water, spotty wifi, bland food, uncomfortable bed, and paper thin walls- could hear everything. Service was ok & the fire was beautiful but if you’re looking for basic amenities at an all-inclusive you will not find it here.
Alexa
2025 年 5 月入住 4 晚
4/10 很差
Sidney
与配偶出行
2025 年 5 月 24 日
不满意:住宿条件和设施,清洁度
The service, the food and the staff was good. The property was horrible. Need to be updated. One thing I could say the food was on point.
Sidney
2025 年 5 月入住 3 晚
6/10 一般
RANDY
与家人出行
2025 年 5 月 24 日
满意:清洁度
不满意:服务设施
Food was ok. Room was clean and nice. But this is definitely not a 4 star resort. Pool is very small and crowded. You better wake up early and put your towel on a pool chair if you want a place to sit. Most of the umbrellas are broken. They walked around and closed up about half of them in the middle of the day and said they broke. Very Strange. So bring plenty of sun block. As soon as you get there they try and sell you an upgraded package. You need this upgraded package to get certain liquor (Jack Daniels, Jim beam, etc. to many to list) definitely not all inclusive. Not a bad resort just older and small.
RANDY
2025 年 5 月入住 6 晚
10/10 超赞
Meri
与家人及幼儿出行
2025 年 5 月 23 日
Beautiful resort ,quiet,clean,the food at the Amri restorant was amazing ..pizza was yum and the fish was sooo good .buffet was nice too
Meri
2025 年 5 月入住 6 晚
10/10 超赞
Evangelina Flores
2025 年 5 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent
Evangelina Flores
2025 年 5 月入住 4 晚
10/10 超赞
Thiago
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of the best cost-benefit hotels in Cancun and Riviera Maya, it is not expensive and the food is very good, the service is amazing and everyone is nice.
I want to special thanks to Enrique, the bartender in the lobby bar, he was really nice to us and to everyone around! Also in the pool bar and other places, always the service was great!
Thiago
2025 年 5 月入住 1 晚
8/10 还可以
Laura
2025 年 5 月 21 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The food was not so great , food was hard and stale.
The hotel was ok we had a room that the sun make it hot ..
Service was bad at Almar
Laura
2025 年 5 月入住 4 晚
8/10 还可以
Chelsea Lynn
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beach was very nice food was lacking
Chelsea Lynn
2025 年 3 月入住 7 晚
10/10 超赞
Alexandra
团体旅客
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelent staff very attentive the food was great and many choices.
Alexandra
2025 年 5 月入住 4 晚
10/10 超赞
Kamille
团体旅客
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved everything from the food to the beach. Rooms were spacious and clean. Service was impeccable.
Kamille
2025 年 5 月入住 6 晚
8/10 还可以
Connie,Summerton
与家人出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Already looking forward to making a return trip!! Had a blast, Rio Secreto is a must take excursion!!
Connie
2025 年 5 月入住 6 晚
10/10 超赞
Diana
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es la tercera vez que me hospedo aqui, a mis padres les encanto!
Diana
2025 年 5 月入住 3 晚
10/10 超赞
MARIAN
与家人出行
2025 年 5 月 20 日
满意:清洁度
Friendly and helpful staff, food delicious with lots of options
MARIAN
2025 年 5 月入住 10 晚
10/10 超赞
David
与配偶出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All was great
David
2025 年 5 月入住 7 晚
10/10 超赞
David H
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent resort. Outstanding staff.
David H
2025 年 5 月入住 4 晚
10/10 超赞
Francisco,san luis potosi
与配偶出行
2025 年 5 月 18 日
满意:员工和服务,清洁度
Es un hotel que cumple con su costo
Es pequeño y muy accesible para todos los servicios y restaurantes que ofrece
No es muy lujoso pero está muy bien en general
Francisco
2025 年 5 月入住 4 晚
8/10 还可以
Florian
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施
Gutes Hotel, muss jedoch einmal richtig renoviert werden. man sieht dem Hotel das alter an. Lage ist in Ordnung. Essen war ok, aber auch nicht der brüller.
Florian
2025 年 4 月入住 9 晚
10/10 超赞
Jessica
团体旅客
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly and helpful. The room was very clean and the beds were very comfortable. There was always something to do and the beach was great.The spa was excellent!
Jessica
2025 年 5 月入住 5 晚
10/10 超赞
Tawnya
团体旅客
2025 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
The two restaurants that you coukd go to unlimited with no reservation. Food was excellent.
Tawnya
2025 年 5 月入住 4 晚
10/10 超赞
Gina
与家人出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved my stay here! Ramses gave us a tour and was super helpful and kind during our entire stay. Honestly, the staff made an already amazing resort so much better. They were all super kind and welcoming. The food was yummy. Our favorite was the Italian restaurant and the buffet! It was safe, relaxing, and clean. Just left and planning my next trip back here again!:)
Gina
2025 年 5 月入住 3 晚
10/10 超赞
Amaury Rodriguez
与家人出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everthing
Amaury Rodriguez
2025 年 5 月入住 4 晚
6/10 一般
Sandra Mae
2025 年 5 月 16 日
The food was wonderful, drinks watered down. Transporatation communication was poor