皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村有游泳池吗？

是的，此住宿设有4 个室外游泳池和儿童游泳池。游泳池开放时间：7:00–20:00。

皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村住宿费用是多少？

截至 2025 年 8 月 31 日，我们找到的皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村 2 位成人 1 晚最低价是 US$281.6（不含税费），入住日期是 2025 年 9 月 11 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村允许宠物入住吗？

不可以，该住宿不允许宠物入内。

皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村的停车费是多少？

皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村不提供停车服务。

何时可在皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村办理入住？

开始办理入住：15:00；停止办理入住：午夜。在限定时间内可安排延迟入住。

何时可在皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村办理退房？

退房时间为正午。延迟退房会收取费用（视客房供应情况而定）。

皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村提供全包式服务吗？

是的，这是全包式住宿。

皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村的地址在哪里？

这家女人滩住宿位于海滩之上，距离Playa Mujeres 高尔夫俱乐部 4.5 公里，而且距离女子海滩和Punta Sam海滩不到 10 公里。而且，Ultramar费里波托华雷斯和厄尔尼诺海滩距离酒店不到 15 公里。

皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村

Q: 皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 何时可在皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村办理退房？

退房时间为 正午。延迟退房会收取费用（视客房供应情况而定）。

Q: 皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村提供全包式服务吗？

是的，这是全包式住宿。

10/10 超赞

Héctor Lisandro

与配偶出行

2025 年 8 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Amazing work

2025 年 8 月入住 1 晚

10/10 超赞

ale

与家人出行

2025 年 8 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Nos gustó mucho el servicio del personal en general pero en especial de nuestros mayordomos Enrique Covarrubias y Juan fue un gusto coincidir con ellos ya que siempre estuvieron atentos y con la mejor disposición de ayudarnos en cualquier momento. Muchas gracias por todo!!

2025 年 8 月入住 4 晚

10/10 超赞

Linda

与家人出行

2025 年 8 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The property was well keep and the Butler Service was excellent.

2025 年 8 月入住 4 晚

8/10 还可以

Yatinkumar

与家人出行

2025 年 8 月 26 日

满意：员工和服务

Property has a rooms with moisture smell , That was holding back. Also the customer service was not there far.

2025 年 5 月入住 4 晚

8/10 还可以

Zong Fei

与家人出行

2025 年 8 月 22 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very nice

2025 年 8 月入住 6 晚

6/10 一般

Premanand

2025 年 8 月 21 日

Property clean but too big .Lacking bartenders on all areas. Can never find expedia agent.

2025 年 8 月入住 7 晚

8/10 还可以

Leonor

2025 年 8 月 21 日

满意：员工和服务，清洁度

I really liked the shows you presented during night time. Regarding the service around de food, I have two disappointments and one of them was, when one morning, my daughter, who needs special care and I, went to the the buffet to eat breakfast. I asked to one of the waitresses for two cups of tonic water, but 45 minutes passed in between and we didn’t get the water. I needed to request to another waitress two more cups of tonic water because we almost finished our breakfasts and my daughter couldn’t wait more time to drink something. Definitely, I felt so upset with that kind of service! 😩 So, the second waitress brought the two cups of tonic water in a razonable time and at the end, we got four cups of tonic water in our table. I just want to suggest you to training your waitress to assist the guess’s request in a reasonable and considerable time. Regarding the second disappointment, it was in the hamburger’s restaurant. I ordered two hamburgers, one for my daughter and one for me. The time to get the hamburgers was 50 minutes. As a favor, I requested to proceed first my daughter’s hamburger because she wasn’t feeling well and I needed to bring her to our room. Even though my daughter’s condition, they didn’t want to make any exception with the waiting time. After that, I asked to talk to a manager and when he saw my daughter, he prepared the hamburgers in a short time and I felt he offered the support, the kindness and empathy my daughter deserved.

2025 年 8 月入住 5 晚

4/10 很差

ravindra

与家人及幼儿出行

2025 年 8 月 21 日

满意：住宿条件和设施，清洁度

不满意：服务设施，员工和服务

The food sucks. Tried to make reservations the day upon arrival and everything was booked.

2025 年 8 月入住 5 晚

10/10 超赞

Yajaira

与家人出行

2025 年 8 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Todo super genial. El personal muy amable

2025 年 8 月入住 2 晚

8/10 还可以

Juan Antonio Montemayor

与家人及幼儿出行

2025 年 8 月 20 日

满意：清洁度、员工和服务、服务设施

Nuestros agentes de Expedía dentro del hotel, José Luis Pérez y Mauricio, fueron de mucha ayuda con las reservaciones anticipadas en los restaurantes, además José Luis nos consiguió una reservación especial para celebrar mi cumpleaños. Sin su apoyo hubiera sido muy difícil conseguir reservaciones. También fue una sorpresa muy agradable tener acceso al restaurante Shorre por ser huéspedes Expedia.

2025 年 8 月入住 5 晚

10/10 超赞

Shirly

2025 年 8 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Overall was a great stay, love there is lazy River and water activities inside the resort for kids to go whenever. The only thing I think hotel can improve on is dinner reservations, there is a disconnect with the service desk and the restaurants, somehow they can never find our name on the reservation list. Our family did enjoy the stay there overall.

2025 年 8 月入住 6 晚

6/10 一般

Laiki

与家人及幼儿出行, 团体旅客

2025 年 8 月 20 日

满意：住宿条件和设施，员工和服务

Tried to make reservations for diners 2-3 weeks peior arrival, not getting confirmed. Due to weather and excursions changes, needed to reschedule but not available. But room service is great. Food came in on time and followed instructions since my kid has food allergies. Our embassader Luis is helping out coordinate dinners and excursions. He also checking on us if we need help. Appreciate and applause for him

2025 年 8 月入住 6 晚

10/10 超赞

Theodoesha

与家人出行

2025 年 8 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Planet Hollywood is a luxury of convenience take advantage of the lovely atmosphere and the swim out suite amenities , relax socialize and just be present because only the present will matter . But get an Expedia ambassador and star class period ,make them live up to it all and you will have a lovely experience !!!

2025 年 8 月入住 2 晚

10/10 超赞

Theodoesha

与家人出行

2025 年 8 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The resort was great so long as you understand the purpose of All-Inclusive . Great shows , plenty of things to do, by the beach . Easy access food and the Spa to die for . I feel in love with the spa !! What i like the most of you go to the shows and interact you can finds good eats but you have to participate just a little to reap the food rewards and get star class u will have a different experience . Who made this vacation special for me were my coriander’s Jose Luis and Mauricio . They solve any issues as need so I coup focus on relaxing and my need to get busy vacationing . Thank you guys I can’t be more grateful. Travel with an Expedia ambassador they are really worth the money . I know I will always have an ambassador !

2025 年 8 月入住 5 晚

2/10 糟糕

GURJINDER SINGH

与家人及幼儿出行

2025 年 8 月 20 日

满意：清洁度、服务设施、住宿条件和设施

不满意：员工和服务

We just got back from Planet Hollywood Cancun and had a very mixed experience. The resort itself is beautiful, with lots to do, and the nightly entertainment was fantastic—our kids had an good time. The cleaners and laundry staff also deserve credit for being friendly and hardworking. Unfortunately, the overall service from the rest of the staff restaurant in particular was absolutely brutal. There was little to no customer service, and most of the time it felt like we were a burden if we asked for anything. For a resort of this caliber, that was shocking and really disappointing. As much as we enjoyed the activities and entertainment, the terrible service ruined the experience. We would never go back because of that.

2025 年 7 月入住 9 晚

10/10 超赞

Wai

与家人出行

2025 年 8 月 19 日

满意：员工和服务、服务设施、住宿条件和设施

Overall is great. Staffs are friendly. The dinner reservations are not easy and need to confirm with the restaurant directly after booking through Expedia ambassador. My cousin had a food allergy reaction after having a burger at burger joint even he mentioned to him he is allergic to cheese, eggs, diary, nuts and seafood. The doctor at the clinic said he never use epi pen before and won’t able to give me the epi pen shot. They have their own version but it is extra cost. My daughter is CPR certified and she ended up gave him a shot.

2025 年 8 月入住 6 晚

6/10 一般

John M

与家人出行

2025 年 8 月 19 日

When we arrived, we found that all the restaurants were fully booked for our entire stay, which lasted four days. The staff at the main pool was limited and did not make rounds to check on guests. Also, room service was two hours and not worth the wait. Overall, I would rate the resort as 3 stars, and we will not be returning.

2025 年 7 月入住 4 晚

10/10 超赞

Francis Lopez

与家人出行

2025 年 8 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The experience was one of a kind and beyond. We cant thank enough for the attention and support Jose Luis,Gael and Mauricio gave to us. From guidiung us through activities to helping with our dinner reservations on a daily basis. Great customer service 👏 keep up the good work excellent team.

2025 年 8 月入住 5 晚

2/10 糟糕

Neeranjan

与家人出行

2025 年 8 月 17 日

不满意：清洁度、服务设施、住宿条件和设施

No good service generally

2025 年 8 月入住 7 晚

6/10 一般

Vickram

与家人出行, 团体旅客

2025 年 8 月 17 日

满意：住宿条件和设施，清洁度

Bars service was too slow because there is only one bartender serving.

2025 年 8 月入住 7 晚

6/10 一般

Georg

与家人及幼儿出行

2025 年 8 月 17 日

满意：员工和服务

不满意：住宿条件和设施，服务设施

Restaurants gutes Essen! Buffet zu wenig Kapazitäten für größe des Hotels, Zustand des Zimmers schrecklich - Feuchtigkeits- und Schimmel Geruch, alles Schranktüren verzogen durch Feuchtigkeit. Kein einziger Schrank hat richtig geschlossen. Schubladen schief, Decke unter den Klimaanlagen gewölbt (feucht), Wasser kam aus ALLEN Wassehähnen erst braun, dann gelb, dann klar,… roch nach Rost !!! Und das in einer Präsidenten-Suite! Außenanlagen gut, Show gut,…

2025 年 8 月入住 7 晚

8/10 还可以

Diana

与家人及幼儿出行, 与家人出行

2025 年 8 月 16 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We had a great week in PH, it was a family trip… to celebrate my niece 5 year old party…. Loved the way our butler Oscar helped us with everything (he has a 5 ⭐️)… Loved food buffets and specialty restaurants. There were some issues in our stay, we got stuck 3 times in bathrooms because of door… there were issues with general electricity, like 5 times in our stay there were shut downs, but short ones. Loved amenities and how personnel treated us, loved the way they do twice in a day visits to check if we needed something in our rooms… We booked our trips in Expedia and bought jr star class suite. Had an amazing welcome with Expedia also… Other issue that we had was with the pre check in, we used the app but at the time we arrived it didn’t appear our info at front desk and we spent like 30 min in 3 rooms…

2025 年 8 月入住 4 晚

10/10 超赞

Onore

2025 年 8 月 16 日

满意：住宿条件和设施，员工和服务

There where some failures in the bathroom like the dor closed and we couldnot open it .

2025 年 8 月入住 4 晚

10/10 超赞

Karen Frances

与家人及幼儿出行, 与家人出行

2025 年 8 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Our stay at Planet Hollywood Cancun was fantastic. Manuel at the front desk was friendly and kind and upgraded us to a General Star Class for our special occasion. Luis and Mauricio from the concierge team were extremely helpful, checking in daily and assisting with last-minute restaurant reservations. However, we did have an unpleasant experience at La Cocina restaurant, where we faced issues with our reservation. Despite our explanation, the front staff and the supervisor were unconvinced, unwelcoming, and dismissive, suggesting that we make a reservation in the app like everyone else. Thankfully, Mauricio came, confirmed our reservation, and helped us get in. Once inside, we were surprised to notice many empty tables, which contradicted our expectations of a full house given the strictness at the entrance. A little leniency from the front staff would have been appreciated, especially since there were numerous vacant tables and no line of customers waiting. The hotel offered various activities, delicious food, and a beautiful environment. We loved the evening shows and the beach area. My little kid enjoyed the lazy river and the water park. My adult eldest enjoyed the Grotto bar and spent time at a different bar area at night. Our favorite dining experiences were at Tepanyaki and Gusto, and we also enjoyed lunch at the Star Class Bar & Grill. The buffet had an excellent selection. Overall, we had a wonderful vacation. Thanks to Planet Hollywood and Expedia!

2025 年 8 月入住 7 晚

10/10 超赞

JP

与家人出行

2025 年 8 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very good

2025 年 8 月入住 6 晚

更低价格等您来

皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

选择日期以查看价格

皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村的照片库

点评

热门服务设施

会员可享更多礼遇

客房选择

显示小型套房的所有照片

小型套房

特色亮点

显示STAR Class Directors Suite One Bedroom Swim Out的所有照片

STAR Class Directors Suite One Bedroom Swim Out

特色亮点

显示Junior Suite Swim Out的所有照片

Junior Suite Swim Out

特色亮点

显示STAR Class Directors Suite One Bedroom的所有照片

STAR Class Directors Suite One Bedroom

特色亮点

显示STAR Class Junior Suite的所有照片

STAR Class Junior Suite

特色亮点

显示STAR Class Junior Suite Ocean View的所有照片

STAR Class Junior Suite Ocean View

特色亮点

显示STAR Class Entourage Suite的所有照片

STAR Class Entourage Suite

特色亮点

显示Directors Suite Two Bedroom的所有照片

Directors Suite Two Bedroom

特色亮点

显示STAR Class Producers Two Bedrooms Suite的所有照片

STAR Class Producers Two Bedrooms Suite

特色亮点

显示STAR Class Junior Suite Swim Out的所有照片

STAR Class Junior Suite Swim Out

特色亮点

显示Entourage Suite的所有照片

Entourage Suite

特色亮点

显示Directors Suite One Bedroom的所有照片

Directors Suite One Bedroom

特色亮点

显示STAR Class Producers Two Bedroom Suite Swim Out的所有照片

STAR Class Producers Two Bedroom Suite Swim Out

特色亮点

显示STAR Class Directors Suite Two Bedroom的所有照片

STAR Class Directors Suite Two Bedroom

特色亮点

显示STAR Class Producers Three Bedroom Suite的所有照片

STAR Class Producers Three Bedroom Suite

特色亮点

显示Junior Suite Ocean View的所有照片

Junior Suite Ocean View

特色亮点

街区简介

附近有什么？

周边介绍

餐厅

住宿简介

皇家顿好莱坞坎昆星球酒店，傲途格精选全包式度假村

全包详情

住宿服务设施

网络

停车设施和交通

餐饮

店内餐厅

休闲活动

家居型

便利设施

住客服务

商务服务

室外

全套 SPA 服务

无障碍设施

其他

客房服务设施

卧室