坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场有游泳池吗？

是的，此住宿设有8 个室外游泳池和儿童游泳池。住宿将于 2025 年 8 月 18 日至 2025 年 12 月 6 日期间对游泳池进行装修（结束日期可能会有变化）。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场允许宠物入住吗？

不可以，该住宿不允许宠物入内。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场的停车费是多少？

该住宿免费提供自助停车。

何时可在坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场办理入住？

开始办理入住：15:00；停止办理入住：00:00。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场提供全包式服务吗？

是的，这是全包式住宿。活动包括：划皮艇、网球、排球等等。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场的地址在哪里？

这家莫雷洛斯港住宿依傍着海滩，距离埃尔廷托高尔夫球场 10.2 公里，并距离Puerto Morelos Town Square (莫雷洛斯港市镇广场) 20.4 公里。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场

Q: 坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场的停车费是多少？

该住宿免费提供自助停车。

6/10 一般

Mariah

2025 年 10 月 3 日

满意：清洁度、员工和服务、住宿条件和设施

PROSWe went there for a wedding, the wedding staff were amazing, fun and attentive! The rest of the staff throughout the resort were friendly and attentive. Our room was clean, housekeeping was great and they kept our fridge stocked.

2025 年 9 月入住 4 晚

10/10 超赞

Lionel

团体旅客

2025 年 10 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great place to have fun

2025 年 7 月入住 5 晚

10/10 超赞

Steve

与家人出行

2025 年 10 月 2 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Staff all around was the biggest standout

2025 年 9 月入住 5 晚

10/10 超赞

Artem

2025 年 9 月 22 日

2025 年 5 月入住 10 晚

10/10 超赞

Crysta

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客

2025 年 9 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very nice place

2025 年 6 月入住 3 晚

2/10 糟糕

Asia

2025 年 9 月 6 日

不满意：员工和服务

2025 年 7 月入住 5 晚

8/10 还可以

Samantha Acosta

与家人出行

2025 年 9 月 5 日

满意：住宿条件和设施，清洁度

Esta lejos de muchas cosas, nunca contestan el teléfono en recepción y nada que ver que todo lo que necesites tengas que ir hasta el lobby para pedirlo por lo mismo de que no contestan

2025 年 7 月入住 1 晚

4/10 很差

Dana，Dodson

2025 年 8 月 29 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

The staff was rather kind and pleasant. However no one told us that the property was undergoing renovations and preparing to close. As a result the tarps that were up and shielding many of the buildings were unsightly. There was a lot of slack of staff in maintaining things such as the pool because they were preparing to close so there was constantly debris (bee’s, water bugs, leaves, etc) floating in the pool. In the kids sections of specially tiles were missing in the pool and mold was floating. It wasn’t pleasant. The

2025 年 8 月入住 6 晚

6/10 一般

José De La Luz

2025 年 8 月 29 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

2025 年 7 月入住 4 晚

4/10 很差

cynthia

2025 年 8 月 28 日

2025 年 7 月入住 4 晚

6/10 一般

Maricela Cardenas

与家人及幼儿出行, 与家人出行, 与配偶出行

2025 年 8 月 28 日

满意：清洁度、员工和服务、住宿条件和设施

The place was nice and staff were nice too but the resort was shutting down for renovations so you could feel that and a lot the restaurants were closed or unavailable. The beach was closed down.

2025 年 8 月入住 4 晚

8/10 还可以

Bhavik

2025 年 8 月 27 日

2025 年 8 月入住 6 晚

6/10 一般

Dhara

2025 年 8 月 25 日

不满意：员工和服务

2025 年 8 月入住 6 晚

2/10 糟糕

Shevonne

与家人出行

2025 年 8 月 21 日

不满意：服务设施

The property was not cleaned regularly. There was raccoons roaming around and in the property day and night. The staff did not clean regularly. There was a q-tip and plantain chip in the elevator for 3 days. Trays were stacked up outside the room doors for days before being collected. The elevator was out of service for numerous days, and when taking the stairs the food trays, towels, bedding, etc would be laying on the ground along the stairs. Very disappointed with this Royalton hotel and the service provided by MOST of the staff.

2025 年 8 月入住 7 晚

2/10 糟糕

Michelle，Avondale

与家人出行

2025 年 8 月 20 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

I’ve traveled to so many places and countries and this place by far had the rudest employees. Everyone talks back with attitude and make you feel like you don’t belong. Room was so disgusting! Hair everywhere and mold on tubs. DO NOT go here especially with kids.

2025 年 7 月入住 5 晚

8/10 还可以

Christina Marie

与家人出行

2025 年 8 月 19 日

满意：员工和服务，清洁度

You will need to get to the pool early, especially for a big group. The shaded chairs go fast . The bartenders are amazing and keep your drink filled

2025 年 8 月入住 5 晚

4/10 很差

Mayra

与家人出行

2025 年 8 月 18 日

Staff is not professional. Rude and no customer services. Place had lots of ants and mosquitos. Going back home with 20 mosquitos bites. Restaurants staff are not nice either. They are rude and not happy at all.

2025 年 8 月入住 5 晚

2/10 糟糕

monica

与家人及幼儿出行

2025 年 8 月 18 日

满意：员工和服务

不满意：住宿条件和设施，服务设施

Horrible stay room was infested with mosquitos my children and I have bites all over even on faces

2025 年 8 月入住 3 晚

8/10 还可以

David William

与家人出行

2025 年 8 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great selection of restaurants and evening entertainment. Wonderful spa too: very relaxing. Room service staff very friendly. Pools clean and it was easy to get a sunbed even without setting an early morning alarm. Great, relaxing holiday overall. Chichen Itza and Cenote excursion was amazing too.

2025 年 7 月入住 9 晚

8/10 还可以

Jose Cuauhtemoc Salazar

与家人出行

2025 年 8 月 15 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Muy dificil reservar

2025 年 8 月入住 4 晚

4/10 很差

Erik

2025 年 8 月 14 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

After reaching out to both Expedia and Royalton Riviera I was assured renovations would not begin until 8/18, however they were deep in to it with entire wings shut down. Our family booked four rooms with my parents being shut in after the first night as they sealed off the entry way to the main lobby causing them to go all the way around with my mother in a wheelchair. We also had to be moved after a few days due to a major leak from the room above and all of this with no extra compensation. Really disappointed in this experience.

2025 年 8 月入住 5 晚

6/10 一般

Yuliana

与家人出行

2025 年 8 月 12 日

满意：清洁度、服务设施、住宿条件和设施

Inclusive was ok. Everything is very limited can not go in and out with out a rental, and if you use their Taxis they'll scam you

2025 年 8 月入住 3 晚

10/10 超赞

Kayla

与家人出行, 与配偶出行, 团体旅客

2025 年 8 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

N/A

2025 年 4 月入住 6 晚

10/10 超赞

Eduardo

与配偶出行

2025 年 8 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Excelente servicios !

2025 年 8 月入住 2 晚

8/10 还可以

Victoria

与家人出行, 团体旅客

2025 年 8 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I believe they’re in transition with remodeling however, the elevators were my largest complaint. Slow and hot like a sauna.

2025 年 8 月入住 2 晚

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

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Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

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