坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场有游泳池吗？

是的，此住宿设有8 个室外游泳池和儿童游泳池。住宿将于 2025 年 8 月 18 日至 2025 年 12 月 6 日期间对游泳池进行装修（结束日期可能会有变化）。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场住宿费用是多少？

截至 2025 年 7 月 13 日，我们找到的坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场 2 位成人 1 晚最低价是 US$313.6（不含税费），入住日期是 2025 年 7 月 22 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场允许宠物入住吗？

不可以，该住宿不允许宠物入内。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场的停车费是多少？

该住宿免费提供自助停车。

何时可在坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场办理入住？

开始办理入住：15:00；停止办理入住：午夜。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场提供全包式服务吗？

是的，这是全包式住宿。活动包括：划皮艇、网球、排球等等。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场的地址在哪里？

这家莫雷洛斯港住宿位于海滩之上；距离埃尔廷托高尔夫球场 10.2 公里，而且距离坎昆水上乐园和Puerto Morelos Town Square (莫雷洛斯港市镇广场)不到 25 公里。

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场点评、优惠和照片 2025

Q: 坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场的停车费是多少？

该住宿免费提供自助停车。

6/10 一般

Anthony

与家人出行

2025 年 7 月 12 日

满意：服务设施

The establishment is gorgeous, what’s done of it. It’s obvious there is work going on. The resort felt very safe, family friendly, and was quiet though. As for what I didn’t like. 1. Resort felt very understaffed, in the dining establishments we wouldn’t see our waiter for at least 30 minutes sometimes. (Terrible) At the pool right below the main lobby 2 waiters for easily 250 people at the pool. (Really?) 2. Resort has only 2 ATM machines? Here’s the kicker, both broken at the same time? No money for guests. Told come to front desk at certain time, they would have. Go and nothing. Told return later at another time. Return and now I’m sorry we already ran out! (Very inconvenient) 3. Pools close at 7pm. (Never heard of that before)

2025 年 7 月入住 5 晚

8/10 还可以

monica may

与家人出行

2025 年 7 月 10 日

满意：清洁度、服务设施、住宿条件和设施

Unfortunately, I found that the staff was not particularly friendly during my stay. This impacted the overall atmosphere and made it difficult to fully enjoy the otherwise stunning property. Additionally, making dinner reservations proved to be quite a challenge, and once we arrived for our reservation, it took over two hours before our food was served. This level of delay was unexpected and disappointing. I believe your property has great potential, and I would have enjoyed the experience much more had the service been more attentive and welcoming. I hope this feedback is helpful, and that future guests will benefit from improvements in these areas.

2025 年 7 月入住 5 晚

10/10 超赞

ashtar

与家人及幼儿出行

2025 年 7 月 10 日

满意：清洁度、服务设施、住宿条件和设施

The best resort I have visited. I will be back again soon. All good and excellent service team work was amazing.

2025 年 7 月入住 3 晚

6/10 一般

Paulette

2025 年 7 月 9 日

Some staff was rude and out room was now that clean

2025 年 7 月入住 3 晚

6/10 一般

Gabriel

与家人出行

2025 年 7 月 9 日

The resort itself is amazing but when checking in we felt that we were in a sales pitch for 2 hours. The process would have been quick except the hotel trying to sell their timeshares with “cheap” excursion prices if you sat through a 90 minute presentation. We wanted to enjoy our stay and our first day was not what we expected. After the sales pitch, the staff is amazing and very attentive.

2025 年 7 月入住 3 晚

2/10 糟糕

De Wuan

与家人出行

2025 年 7 月 9 日

满意：清洁度

I have been to this property many times and this was by far the worst experience ever. Every restaurant we went to was under staff we were unable to get drinks or any support. Went to guest services to get feedback and no improvement. But not recommend anyone to rebook here.

2025 年 7 月入住 2 晚

2/10 糟糕

Georgina

与家人及幼儿出行

2025 年 7 月 9 日

不满意：清洁度、服务设施、住宿条件和设施

The cleanliness of the resort was far below expectations—our room had a strong mildew smell, the bathroom wasn’t properly cleaned, and we even found leftover trash from previous guests. The food at the buffet was repetitive and of poor quality. I would not recommend this hotel to anyone looking for relaxation or quality service. This was one of the most frustrating and disappointing vacations I’ve ever had.

2025 年 6 月入住 6 晚

6/10 一般

Taika

与家人出行

2025 年 7 月 8 日

不满意：住宿条件和设施，清洁度

I love the royalton I’ve stayed at a few so far and I must say this one wasn’t the best that I’ve experienced. Overall I enjoyed my stay. I went for a long weekend to celebrate my mom’s birthday. We got there late Saturday and was leaving on Tuesday. On Sunday we tried to get reservations to eat literally anywhere and they said everywhere was full. It was my mom’s birthday and they wanted us to eat at the buffet which we did every day we were there. They claim no last minute reservations but I was only there a few days so when should I have made that reservation? So I had to take mom to an outside restaurant “puerto madero” which we loved. Another thing the resort could have been cleaner. We saw the same trash in the same place our whole stay. And no vibe team 🙄

2025 年 7 月入住 3 晚

6/10 一般

Tommy

与家人及幼儿出行

2025 年 7 月 8 日

不满意：服务设施

Frustrating Dining Experience – Not Worth It Without Diamond Club It’s hard—or almost impossible—to book dinner at the restaurants if you’re not a Diamond Club member. We couldn’t make any reservations without walking around and asking for help. Even more frustrating, when we finally got into a restaurant, we saw lots of empty tables. It really seemed like they were being held for Diamond or Prime Club guests. I don’t see the point of spending this much money just to feel like you have to beg for dinner. This was our second stay at a Royalton resort—our first was in Jamaica, and this time in Cancun. Unfortunately, the experience this time left us very disappointed, especially when it came to dining. For the same price, there are other resorts with similar amenities and much better food access—or you can pay a bit more for a far better overall experience. If food matters to you, book somewhere else.

2025 年 7 月入住 3 晚

2/10 糟糕

Mia

与家人出行

2025 年 7 月 8 日

不满意：清洁度

Check in and check out terrible experience. All property is in really bad condition. Restrooms in lobby looked like public bathrooms. And in order to make a dinner reservation you have to go to guest services and if you are lucky you get a reservation. Worse experience ever! I do not recommend this resort at all. I feel since they are closing in 4 weeks and will reopen under new management all employees are carless

2025 年 7 月入住 4 晚

2/10 糟糕

Zujey

与家人出行

2025 年 7 月 8 日

不满意：住宿条件和设施，清洁度

Fue una de mis peores experiencias en mis vacaciones de verano en familia.

2/10 糟糕

aaqil

与家人出行

2025 年 7 月 8 日

不满意：住宿条件和设施，清洁度

Please do not stay here. The hotel is old, outdated and far from the advertised luxury resort. Upon arrival at 12:00 PM, I was dismayed to discover that guests booking through Expedia were required to check in at a separate location from those who booked directly with the hotel. This process, which initially seemed like preferential treatment, was merely an opportunity for the resort to upsell additional services. While guests who booked directly were allowed early check-in, my party was forced to wait until 3:00 PM, causing significant inconvenience, particularly unacceptable for a loyal Gold VIP member. The condition of the room was utterly deplorable and indicative of gross neglect. The jacuzzi was contaminated with insects and visibly dirty, rendering it unusable. The mirror was chipped and outdated, the bed linens were soiled, and both the bedskirt and couch were in a state of disrepair and uncleanliness. These conditions are entirely unacceptable for any hospitality establishment. In order to book a reservation at the restaurants you need two days notice and you book it through the app. When I arrived the app was not working only for me to find out guest services never activated the room on the app to have access. I raised these concerns with the resort staff for three consecutive days, yet no meaningful action was taken to address or resolve the issues.

2025 年 7 月入住 4 晚

10/10 超赞

Romny

与家人出行

2025 年 7 月 7 日

满意：清洁度

Mala atención de los que de entregan la habitación

2025 年 7 月入住 3 晚

6/10 一般

Jennifer

2025 年 7 月 7 日

满意：员工和服务

We liked the friendliness of the staff and the diamond club definitely was worth it. But we did not like was the fact that a lot of restaurants appeared to not have what the menu advertised or they were out of things other restaurants had. For example, the sports bar didn’t have burgers, but the buffet restaurant 200 feet away did. The app did not match with the TV said as far as activities hours, etc. The swim up bar was constantly out of piña coladas. Not all bars offered the same items so some would have it but others wouldn’t. We kept getting told it would be 10 minutes and they would have it and that was the answer we kept getting and they never did end up having it. The facility was definitely showing its age.

2025 年 6 月入住 5 晚

2/10 糟糕

Nawaal

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客

2025 年 7 月 7 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

I honestly don’t think this hotel deserves any stars. From the moment I arrived, the service was poor, the room was unclean, and the overall atmosphere was unwelcoming. I would not recommend staying here.

2025 年 7 月入住 4 晚

2/10 糟糕

Terrika

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客

2025 年 7 月 7 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

I had a terrible experience during my stay at this hotel. The amenities were lacking, and the staff did not seem interested in helping guests. I expected a much higher standard and was extremely disappointed. Unfortunately, my recent stay at your hotel did not meet my expectations. I encountered several issues, including cleanliness concerns, poor customer service. I hope you take this feedback seriously to improve future guest experiences. This hotel doesn’t deserve any stars. I’ve never had such a disappointing stay.

2025 年 7 月入住 5 晚

6/10 一般

April

2025 年 7 月 6 日

满意：服务设施

Property was under renovations

2025 年 7 月入住 4 晚

8/10 还可以

Jennifer T

与家人出行

2025 年 7 月 5 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This is really a beautiful property. They will be renovating soon but even now it still is beautiful. People need to remember these properties are in a very hot climate and things will looked a little sun washed. Staff was very friendly and one of the best buffets I have had. Pools are clean and beautiful.

2025 年 6 月入住 4 晚

8/10 还可以

Ann

与家人出行

2025 年 7 月 4 日

满意：服务设施，清洁度

The staff were great and helpful

2025 年 6 月入住 7 晚

8/10 还可以

Jeff

与家人出行

2025 年 7 月 3 日

满意：清洁度

不满意：住宿条件和设施

Nice enough property for the price. Run down, but they will be renovating soon. Felt bad for the staff that seemed overworked & moody.

2025 年 6 月入住 7 晚

2/10 糟糕

PERMASWARIE

与家人及幼儿出行

2025 年 7 月 3 日

不满意：清洁度、服务设施、住宿条件和设施

This property is very poorly maintained the rooms smell like mold their customer service is the worse

2025 年 6 月入住 7 晚

10/10 超赞

Nevyana

2025 年 7 月 3 日

满意：清洁度、员工和服务、住宿条件和设施

good

2025 年 6 月入住 9 晚

8/10 还可以

Dannia

与家人出行

2025 年 7 月 3 日

满意：清洁度、员工和服务、服务设施

不满意：住宿条件和设施

The property is beautiful and away from everything. I recommend staying here only if you’re not planning on doing tours or visit other places cause it’s expensive to leave. Minimum $100 in taxi round trip. Because there is nothing around, If you need anything at the mini market there be ready to be ripped off. A bag of chips costs $14. Bring mosquito repellent as they are very very bad right now. Mosquito repellent there is a $32!! Ridiculous prices. The resort is a little outdated, which is why I believe it’s going through our remodel in the next few months. The service was amazing. All the bartenders are super nice. Alfredo in the pool area was our favorite. Food was good. Buffet had a lot of varieties. Good luck being able to get reservations at the specialty dining. I literally had to stay up until midnight to be able to get some reservations. Mexican was our least favorite. Very blant flavor and the only place we had bad service. Steakhouse was great with Miguel, Asian was amazing with Manuel. Italian was ok. Be careful when checking in to get all your items back. They asked for my passport to check in. I never noticed that they hadn’t given it back to me until I was about to check out. Went to ask and nobody knew anything about it. Multiple people told me there was nothing there and there was nothing they could do. Thankfully Miguel at Front desk was the only one who believed me. He literally called peoples cell phones and found it. Took about 3 hours to get it back.

2025 年 6 月入住 7 晚

4/10 很差

Brian

与家人出行

2025 年 6 月 30 日

满意：住宿条件和设施，清洁度

不满意：服务设施，员工和服务

The app is terrible. Lack of consistent customer service. We paid for a "butler" and never got one. Diamond club is not worth it. Overall, not the best experience.

2025 年 6 月入住 4 晚

6/10 一般

Evelyn

2025 年 6 月 29 日

满意：清洁度、员工和服务、住宿条件和设施

Overall service and amenities were good,there were shortage

2025 年 6 月入住 4 晚

更低价格等您来

坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

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Luxury Junior Suite Swim Out Diamond Club

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坎昆里维埃拉罗雅顿 - 傲途格精选全包式度假村及娱乐场