The place and staff were super friendly. The SPA was a great add to our trip!
Sean
2025 年 5 月入住 4 晚
4/10 很差
Ivan
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Not good food is not tasty
Ivan
2025 年 5 月入住 5 晚
10/10 超赞
Brooke
团体旅客
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
it was awesome. everything about it is perfect
Brooke
2025 年 5 月入住 7 晚
10/10 超赞
Nayelli
与家人出行
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was great!
Nayelli
2025 年 4 月入住 5 晚
6/10 一般
Melissa,Toronto
2025 年 5 月 3 日
满意:员工和服务、服务设施、住宿条件和设施
Melissa
2025 年 4 月入住 5 晚
8/10 还可以
Colette,Columbus
与家人出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
The suite rooms are amazing for our family. The food, however, is inconsistent with the same meal in the same restaurant often very different. The staff is friendly, attentive, and engaging. Really, the staff is remarkable and makes the resort stay worthwhile. Sadly we missed out on the entertainment because no one at the desk informed us. We actually chose this resort again because of Reyes at the paint stand. We are obsessed with his talent and the fun we have painting every day.
Colette
2025 年 4 月入住 5 晚
10/10 超赞
Lisadro
与配偶出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My wife and I arrived on 4/11/25 and were breath taken by the whole resort. Services were beyond anything I could ever ask for. Additionally, it made us feel like a weight has been lifted and we could breathe and relax. The food was exceptional, the room service was perfect, and overall it was just perfect. We had help from lots of staff members, but the one who stuck out to me was David who over saw the beach area. The one who wore the red shirt. He made our seating experience go smooth every time we showed up. Thank you all for the beautiful experience!
Lisadro
2025 年 4 月入住 7 晚
10/10 超赞
Nicholas
与配偶出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great experience!
Nicholas
2025 年 2 月入住 2 晚
10/10 超赞
Lori
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
The customer service was impeccable, our room was beautiful and comfortable, and the views were amazing!
Lori
2025 年 4 月入住 4 晚
10/10 超赞
Kenneth,SURPRISE
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Kenneth
2025 年 3 月入住 7 晚
8/10 还可以
Ainslie
2025 年 3 月 30 日
Ainslie
2025 年 3 月入住 6 晚
10/10 超赞
Lowell
与家人出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
You can’t go wrong… My teenage daughter and I went from Christmas’s Day to New Year’s Day. The resort was impeccable. Although we were there 7 nights, we only spent two days at the resort’s pools and beach. The other days, we went to Isla Mejeres (sp?) on the ferry that’s next to the hotel, Xel Ha (amazing!) , Horseback/ATV/Zipline/Cenote, downtown Cancun, and snorkeling. Felt very safe off property even took local bus downtown for $1 instead of $80 cab ride each way. So, unless you want to walk to the clubs, book it.
Lowell
2024 年 12 月入住 7 晚
10/10 超赞
Nuengruethai,Petaluma
与家人出行
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This resort was very beautiful and had a lot of great amenities. The staff were very friendly and polite. There were plenty of food options and everything tasted great. Me and my family enjoyed our stay very much.
Nuengruethai
10/10 超赞
Irene
2025 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Amazing experience I definitely recommend the all inclusive option
Irene
2025 年 2 月入住 7 晚
10/10 超赞
Ruben
2025 年 3 月 20 日
满意:员工和服务
Ruben
2025 年 3 月入住 6 晚
2/10 糟糕
Micheal
与家人出行
2025 年 3 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Complete chaos from the moment we walked into the place
They didn’t have our booking correct they overcharged all of our credit cards. They haven’t spoke to you at your sister resort
Our fridge did not work. We did not get one till the next morning. Our twin boys had to sleep together at 14 years old. I was it took forever to get a second bed set up as they put us in the wrong. Will goes on and on this place is absolutely terrible.
Micheal
2025 年 3 月入住 7 晚
10/10 超赞
Michael
与家人及幼儿出行
2025 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great and the number of pools made it never feel crowded
Michael
2025 年 3 月入住 7 晚
10/10 超赞
William Matthew
与家人出行
2025 年 3 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The resort was amazing. The food was excellent and the resort views were unreal. We spent a week there and wished we could have stayed longer. We went over to the Tierra Luna Forum to complete the walking tour at El Meco. danced to "The Juanras" Live Band (the music was so good) and participated in Aqua Zumba. I don't understand how Villa Del Parma and Garza Blanca are connected but we had a wonderful time. The food from the buffet to the specialty restaurants were outstanding and the staff very very kind. The beach area is smaller but well kept.